Torrance Memorial Urgent Care

Reviews 4

NI

Nina Kinch

Unfortunately did not have a good experience here tonight when I sought help for my six month old daughter. She had a cut on her finger and was bleeding profusely for 2 hours before we went in to seek help and was very distressed. Several patients arriving after us were seen before us. After 45-50 mins we were finally brought in to see a nurse and asked to wait in the storage room. Nurse did help clean wound and stop the bleeding but we were promised help with a glue bandaid to protect her wound and to be seen by a doctor. After 45 mins of waiting in the storage room with trips in and out by other staff to gather supplies for other patients we gave up, asked for (and received exactly one) bandaid that we were left to put on ourselves and told them we were leaving. Staff made lots of excuses that they were very busy because of the holidays. I totally understand its the worst time of year for urgent care but dont understand why an infant was considered such a low priority that she was the last one to be treated for the day with other later arriving patients getting priority. When we said we were leaving they rushed to say they would see us shortly, in another five minutes as soon as their paper work for their other patients was completed, more excuses about the busy season were made, etc. At that point it was too late for us to wait any longer or hear more excuses and we left without a doctor seeing my baby girl.

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SH

shawn gillis

Staff and Dr were very friendly. Much shorter wait than the Hawthorne location. Friendly and efficient. Even though they could not diagnose the pain I was having, I would come here again.

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JA

jamie young

Great doctors. Rude receptionist.

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AN

Ann Amaral

Staff was rude!

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