Category: | Urgent care center |
Address: | 10670 White Rock Rd Suite 100, Rancho Cordova, CA 95670, USA |
Phone: | +1 916-364-1733 |
Site: | ushealthworks.com |
Rating: | 1.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Aruna Prasad
Review #2 My advice to everyone, if you ever get injured at work and you are sent to this place, DO NOT GO. Instead, go to your primary doctor ASAP. My friend got injured at work and she was sent here, they sent her back to work right away telling her that she is capable of working. Next day, she went to her primary care, they gave her one week off and were much more understanding. I got a significantly larger injury, six staples on head, and they telling me to go back to work. Three weeks later, I havent fully healed yet, Im getting blackouts, dizziness, sharp pain,and they cut off my work restrictions. Such cold hearted doctor Stephanie Hawkins. I went for my check up today, she told me to lay on my back, and then she lowered the exam table very fast that my head hit on the table and it started to hurt more. She didnt bother to say sorry. Also, when my daughter was speaking in behalf of me, Hawkins was very rude and shutted her up saying that only I could speak even though my daughter was trying to explain the situation better and help me. I went on therapy and I got a little bit better and now she telling me to go back to work and do full duty without restrictions. When I went, all she asked is are you taking your high dose painkillers and do you want refills. Im telling her that Im getting blackouts and dizziness because of my head injury, she is not understanding,and if I end up in another accident, Im going to sue her because she doesnt cares about my pain and neglecting the problem. She is very mean and rude, cold hearted doctor. When I tell her that the work is very hard and Im not fully healed yet to do the job, she say that "oh, that is very easy". If it is easy, then why dont you put yourself in my situation and try to work 8 hours standing on feet and with blackout and dizzyness. If you want to be healed with very high doseage painkillers instead of getting days off to rest and healing properly, go see doctor Stephanie Hawkins. She is excellent in prescribing high dose age painkillers and even offer refills. I have attached a photo of my head injury.
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Aruna Prasad
I came here for my follow up for my work injury, and the first doctor, Angela Serpa was good. She gave me a walker and heat packs for my injury.She helped me with getting up and moving. Then later, I came for a follow up on my injury to get my staples removed from my head and there was a different doctor Stephanie Hawkins who is the worst and meanest doctor ive ever encountered. She did not even look at my head and all she did was on the computer typing. She sent me to go back home and when i stopped by the receptionist to tell her that my staples were supposed to get removed . Then the doctor Stephanie came and gave me attitude and said rooms were all full and made me wait again. She didnt even check anything, and she discontinued my walker and increased my work restrictions. She sent the medical assistant to take out my staples and after the staples were removed, the doctor did not even came to check my injury on head. Also, the tall medical assistant who called my name gave me attitude also because she was getting annoyed that i was walking slow on my walker. She also made one of my daughters go out the room and slammed the door on her face. I am not improving medically, and the doctor Stephanie Hawkins is telling me to not use my walker. How can i walk if i dont have my support and in pain. My pain is still the same and i didnt went to any therapy session, and they say im improving. How can someone improve from a bad back and head injury and get 6 staples on head and improve in 2 days? And how does she know that i am improving if she didt even check anything. If i could give zero stars, I would. They cut my disability session from 3 months to 2 months and increased my work restriction from 5 pounds to 10 pounds. They dont even care about the patients suffering with pain. The first doctor Angela Serpa was nice, she helped me alot but the second doctor, Stephanie Hawkins is very rude and mean, she doesnt even check the patient and lie and say they are improving.
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Nef Cr
I got a call from their office in April. I called and left a message (same day) 1 month later no call back. I could not call sooner because my work schedule but honestly only 1 call from them is already starting bad. When I called I let her know this would be my first visit and I needed an appointmemt. She said she could not start physical therapy I needed to make an appointment. Honestly did I not say that. They scheduled me for today. I got here at 1234 and they told me they did not have any of my info. It is 139 and I am still waiting. Yes I have to much patience but really I have had enough issues with my work injury this is frustrating. No one here is professional at all.
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Hasani Mccollum
I havent been even seen yet...for starters the answering machine and Googles state they open at 7 drove from Elk Grove only to find they open at 8...Im the first to sign in with 3 or 4 others behind me...the Clerk says what are you being seen for? It would seem to me that medical concerns should be discreet request should be written for privacy... It 20 mins later and everyone who came in after has been call wth?
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Don Lew
Do you want to be belittled, put down, and treated like crap? Then this is the place for you. Ive worked with doctors and nurses all my life, but these folks dont even rate veterinarian positions. Huge attitudes and one effed up doctor! Go somewhere else to save a headache!
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Seth Weiss
The entire staff was incredibly friendly, helpful, and professional. Im glad theyre right down the street from me. I will definitely be back if/when the need arises.
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Brian Hakker
Waiting for ever!!!!! They messed up the forms and had me fill two different forms. It took 1 and half just to get past lobby. Make that two hours and counting...
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Rada Asmacova
If you need medical help dont go here. This place is useless.
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ronald Pickern
This place is a joke. Terrible service and wait times.