Linder Psychiatric Group, Inc.

Reviews 5

AN

angela nuno

Too often, people think that a Psychiatrist should listen to their life story, and help them iron out their woes. WRONG. A Psychiatrist is a medical doctor who specializes in prescribing medications for your biological issues. A Psychologist or Therapist is where you go to work through emotional issues. As an individual who has suffered mental illness for over 30 years, I have learned the hard way that so many Psychiatrists will overmedicate you, prescribe the wrong drug-then just continue to increase it should you tell them its not working, and when you mention unpleasant side effects, you are told to "deal with it". I think its easier for them to turn us into a zombie than figure out how to properly treat us. NOT SO with Dr. Linder. Im a tough case to treat, but he did not shy away when I first saw him 14 years ago. He is the one who was able to stabilize my Bipolar 1, ADHD, Anxiety Disorder with terrible mixed episodes without leaving me feeling NUMB. I have had to make very few adjustments over the years, and once when I was in a crucial situation a few years back he was the ONLY Psychiatrist who would help me. I flew back to California from the East Coast to see him. I read reviews about folks bringing children to him and feeling he misdiagnosed them. Please - do research - it is HARD to diagnose a child, the symptoms cross over all over the board - and they cannot communicate like an adult can. I also saw someone complain that they were asked not to bring their kids 30 minutes early to appointments. I am certain this was out of sensitivity to other patients, as Linder Psych strives to maintain a calm and peaceful environment and those who suffer mental illness often are hypersensitive to noise, light and chaos. His waiting room is not a playground for your kids to run amok so unless they are able to sit quietly and read during that time, its best you wait. Dr. Linder is my savior. I know that if something is not right, I get 1000% of his attention and concern, nothing gets by the man and he is passionate about making his patients "comfortable" immediately. Having seen over 12 Psychiatrists throughout my adult life, I have some expertise here. Do yourself a favor and see him. You will not regret it.

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KR

Kristal Lawrence

This review is for the location by the fountains. At the beginning of the year when our yearly deductible needed to be met before or 10% applied the office continued to charge my credit card full visit pricing far past my deductible amount. Our deductible is $350 and in the first 6 visits of the year they charged my cc $561.66. When I called to ask them to refund me the over payment amount I started getting the run around. They wanted to keep the overcharged amount on my account to use for future visits. I said no that they over charged me and I wanted it refunded. I spoke with Jessica at the office, was told to call Ellie at the Gibson office because she handled billing. I did and have gotten no where. Then I was told that I needed to call/email the administrative manager Dr. Richardson, I have twice and have not recieved a call back. Today at the visit the office asked me to pay my 10%, I stated that since my account hasnt been fixed that it wouldnt be reasonable to pay MORE MONEY. Sarah told me that Steve the onsite manager said if I didnt pay they would use the account credit to pay it. This is RIDICULOUS! They misused my credit card authorization to take whatever money they please and they wont take steps to fix it. This is unacceptable! *Response to owner 3-6-17 8:02pm I have been trying to get this situation rectified since 2-15-17. Im not paying anymore co-pays until the refund is issued. It makes no sense to me to continue to give more money when no one will contact me to solve this problem. I received NO CALLS today from Dr. Richardson, Jessica was able to reach me so I know its not a phone problem. Please have Dr. Richardson get my correct # from Jessica. I want to talk with someone to confirm that the refund will be the correct amount, I have EOBs to confirm what is owed to me. I will be available ALL DAY tomorrow, to get this situation resolved.

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RA

Raelene Queen

If I could give them zero stars, I would. Their staff is useless. They cant keep my kids records straight. They are charging me for a doctor that they told me was under my coverage but after I started receiving a bill; they "forgot" to set that doctor up with my insurance, then the Dr quit and gave me no feedback on my daughter. The manager at the time told me they would waive the $600 but they fired him so now they are saying I have to pay it. I called my insurance and they said that Linder just needs to call them to get it worked out and they would pay the claim. Ranae (the owner) instructed the new supervisor to tell me that they will not waste their time and resources contacting my insurance and that it is my responsibility to pay. They then told me my kids were banned from their office. I asked for a simple fax relaying that I wont be billed their ridiculous cancellation fee since they told me my kids couldnt come 30 minutes before their appt. They literally would rather to lose two patients that come faithfully every week plus my insurance pays and I pay my co pays then just waive a measly $600. Bad management!!! This place is HORRIBLE!!!! They make their patients crazy instead of helping them. I will be filing a complaint with my insurance hoping they will drop them, I am also appealing and Im seriously considering Calling Curtis. If a group of you want to join please post on here and we can get together and bring this place DOWN!!!

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JU

Justin Johnson

HORRIBLE THEIVES WHO STEAL CREDIT CARD #S AND BILL INDESCRIMENTALY FOR FICTIOUS APPOINTMENTS. This is quite frankly an understatement. The billing issues began from day 1. We were not only stood up for appointments but then billed afterword for not being present after sitting in the lobby for over an hour. The office staff calls us weekly trying to get us to commit to appointments then books us without consent and charges us as if we had agreed to the appointment. My wifes bank account was over drafted because they billed us maliciously with out our consent. We receive call frequently stating if we dont call back in 30 minutes we will be billed again despite not having any agreed upon appointments. To date we are owed over $500 for false billing. Spare yourself parents the headache of dealing with this incompetent staff. Since my experience I have heard of several other whom have had to deal with this horror. If you forced to go here do not give them your bank card info . Be warned.

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CA

Caitlyn Lavelle

Dr. Bohnel is wonderful as well as the staff at the front desk. As far as the concerns regarding the cost, if you miss an appointment or cancel outside the timeframe they give, there is a fee that EVERYONE tells you about from the moment you begin. The front desk staff, the doctors, everyone makes sure youre aware of it from day one. That aside, the work Dr. Bohnel and I have done has changed my life and I continue to grow every visit. If you need help, reach out. They will help.

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