Windsor Animal Hospital

Reviews 8

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Susan V.

I moved to Windsor, CA around 2005 and shortly thereafter I had the good fortune of finding Windsor Animal Hospital. My dog at the time required veterinary attention and we were introduced to Patricia Piper, DVM. She is an amazing Veterinarian who clearly cares about all the animals she treats and the people who bring them to her. Since my first visit, I consider her my primary Vet at Windsor Animal Hospital. In addition to Dr. Piper’s great car, I feel that my dogs have received exceptional care from all the veterinarians working there. All the staff members that I have encountered over the years have been friendly, knowledgeable professional and quick to offer assistance. Recently I have had the opportunity to have my dog assessed by their Rehabilitation Specialist, Kristen Hagler, RVT, CCRP. My dog had an AACL tear surgically repaired several years ago and occasionally he will do something that increases his pain to the point that he will not bear weight on that hind leg. After the latest episode, he had an extensive evaluation by Kristen. When she was explaining her findings, I was very impressed by the detailed description of what was going on with his knee joint as well as the impact of his knee pain on his ankle and hip joints. Kristen’s knowledge of canine functional anatomy was superb. She described everything to me in a manner that I could easily understand, proposed several rehabilitation options, and provided a home exercise program that I am able to do without difficulty. I am thankful to all at Windsor Animal Hospital, including the rehabilitation team of Kristen and her assistant, Chris.

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Allie A

I had an emergency where my dog had cut herself deeply, and thankfully we were seen immediately that day. It had been about 10 minutes before closing on a Sunday. Im so grateful that they were open and able to see my pup! The only downside is that the front staff are constantly swamped with phone calls and clients that I felt I was being rushed out the door when I had came back to get her stitches out and had some non-urgent questions I wanted to ask. Being a first time dog owner its really important for me to feel like I can get that information from my vets office. I used to go to Alderbrook in Santa Rosa, which was convenient and much smaller than this office but had 3 and sometimes 4 people working the front with only one vet. I would heavily suggest adding more front techs or having some back end staff also answering phones because youre lacking customer service due to it. I cant say enough about how much potential this hospital has. My vet is an excellent person, which wonderful people skills and I would like to stay with her. But I may leave due to not feeling like Im being treated like Im valued. (And not in an entitled way, but like a be pleasant to me please sort of way)

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Teri Stan

Words cannot express my gratitude to Windsor Animal Hospital. I can only say that Dr. Sloan and the entire staff were so amazing in their efforts to help save my Boston Terrier. He was poisoned and went into instant severe liver failure. Due the the fast actions and choices on Dr. Sloans behalf, my dog was saved. He has completely recovered with normal liver enzyme levels which none of us expected. I see other people saying things about money, and I cant speak for them, but all I can say is they were worth every penny I spent! You get what you pay for and I have been with this office for quite a few years now and I can honestly say, they are worth it. The entire office knew my dog well and treated him with care and I felt safe leaving him in their hands. Even if the outcome had been different, I would still say the same thing. I saw the way other pets were handled during my 9 days spent there, and all I can say is they have a true concern for you and your pet. Thank you for all you do Windsor Animal Hospital.

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Scott E

Brought my cat in and told them that he was having sneezing/coughing fits and that I believed he had a foxtail up his nose. They examined him and said they were sure there was no foxtail and he just had a cold so they prescribed some meds related to the cough and charged my for both the visit and the meds. A week goes by and he is still making what I call the foxtail sneeze noise, so I bring him back. This time he is seen by another vet at the same office who promptly pulls out a deeply embedded foxtail and charges me once again for a full visit. I questioned them about the misdiagnosis and my concerns were dismissed. I was told "Sorry but there is nothing we can do." I asked them to comp me the second visit and was told "We dont do that" I feel this office is incompetent, caused my animal to unnecessarily suffer for an extra week and double charged me.

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L Chapman

I have been using Windsor Animal Hospital since the early 1990s when they were in their old location. Dr. Piper has always been extremely conscientious, compassionate, and well-informed about the health of my dogs. Recently I also had occasion to work with Dr. Sloane as my dog had a series of difficult malignancies to be removed. I found Dr. Sloanes surgical skills and expertise to be quite amazing, and my dog has recovered beautifully. The only other place that could do the surgery would be the animal hospital in Rohnert Park that specializes in such precision surgery but costs thousands more. I am very thankful to Windsor Animal Hospital for their work in keeping my dog healthy and costs down at the same time.

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A Private User

I highly recommend Windsor Animal Hospital. I have 2 dogs and whether they were seen for routine preventative visits or emergency care, I have been extremely pleased with the superb care and attention they received at Windsor. The staff is not only professional and well trained but they are compassionate about the well being of animals. They have great hours as well; recently my dog needed an emergency visit on the weekend and it was a relief to be able to see my regular vet at Windsor Animal Hospital rather than going to an unfamiliar emergency clinic elsewhere. I feel highly confident about the care they offer and that gives me peace of mind.

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Kent Long

Have taken my dog here for 5 years now and have received pretty good care.... With an appointment... Yesterday my dog had an accident and injured her foot I called today (normal business hours) to get her looked at and was told they were all booked up but if I wanted to pay $20.00 more ($71.00 instead of the normal $51.00) they could get me in???? I guess for the extra cost they will make room? Well I found another Vet actually closer to me with a cheaper office visit $48.00 and could see her right away and found excellent care. This is not that I am looking for the cheapest care but quality care and not get soaked for it! Just left a bad taste.

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A Private User

We have been taking out pets to Windsor Animal Hospital for over 10 years. Our beloved golden retriever had to be put to sleep because of cancer and the love and compassion shown by every member of the hospital staff can not be matched. My mother and daughter take their animals there as well. All of us trust the professional competence and opinions of the medical staff. While they are often busy, they always take time to listen, examine thoroughly and make their patients owners feel no one is more important at that time. This is an outstanding clinic for anyone who loves their animals.

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