Happy Pets Veterinary Center

27550 Newhall Ranch Rd, Valencia, CA 91355, USA

Category:	Animal Hospital
Address:	27550 Newhall Ranch Rd, Valencia, CA 91355, USA
Phone:	+1 661-295-9972
Site:	happypetsveterinary.com
Rating:	3.2
Working:	9AM–8PM 9AM–6PM 9AM–8PM 9AM–6PM 9AM–8PM 9AM–6PM 9AM–1PM

Location

Photos 46

Reviews 10

Josephine Wilson Portillo

I WOULD NEVER GO TO THIS VET AGAIN. I WANT A VET TAKING CARE OF MY DOG because they LOVE OF ANIMALS. When MONEY IS THE PRIORITY- THE TRUE PRIORITY RAISED ITS HEAD. This vet cares more about money than she does for the welfare and Safety of my Pet. MY DOG WOULD HAVE BEEN THE LAST PATIENT OF THE DAY. IT WASNT AS IF THE DOCTOR HAD SOME WHERE TO GO BECAUSE SHE WAS WILLING TO SEE MY DOG IF I WOULD PAY HER $90, INSTEAD OF $44. THIS SHOWED ME HER TRUE CHARACTER-IT WAS ALL ABOUT THE MONEY. SHE WAS WILLING TO SEE MY Dog ONLY- IF GOT MORE MONEY. SO IT WASNT ABOUT HER TIME- SHE HAD TIME TO STAY, IT WASNT ABOUT CUSTOMER OR PATIENT CONSIDERATIONS OR COMPASSION. WHATS 10 MINUTES in providing good service but foremost in caring about an animal that needs care.TURNING AWAY AN ANIMAL THAT NEEDS MEDICINE- THIS DOCTOR HAS NO HEART. TURNING AWAY AN ANIMAL THAT COULD DIE WITHOUT THE MEDICINE OVER 10 MINUTES of time. She was not standing there doing nothing waiting for me. When I arrived, there were still people waiting to get a room. So I would have been sitting there waiting anyway OH, again but wait, Care for an animal or care about 10 minutes. CARE FOR AN ANIMAL - NO TURN THE ANIMAL AWAY- UNLESS GETS MORE MONEY. The DOCTORS TRUE COLORS CAME OUT. Rules overy caring for an animal. A RULE WHERE THE DOCTOR CARES MORE ABOUT RULES that they SET. DOCTOR TURNING SOMEONE AWAY THAT HAS DROVE 2 HOURS, turning a dog away that critically needs medicine. OH BUT SHE WILL TAKE CARE OF THE DOG IF DOUBLE THE MONEY IS PAID. ITS ALL ABOUT THE MONEY NOT ANIMAL CARE AND WELFARE AND NOT TREATING THE CUSTOMER WITH COURTESY. EXCUSES EXCUSES - THE RULES ARE 10 MINUTES LATE. IF A DOCTOR TRULY CARES, THESE ARE ONLY RULES tHAt SHOULD BE FLEXIBLE and GIVEN CONSIDERATION. My needed Thyroid MEDICINE. I I live two hours away. I CALLED BEFORE I LEFT TO DRIVE TO MY APPOINtMENT. I CALLED a second time ON MY CAR PHONE TO LET THEM KNOW I WOUlD BE 10 MinuTES OR SO LATE. I WAS PUT ON HOLD, WHILE SHE ASKED THE DOCTOR FOR APPROVAL. SHE CAME BACK ON THE LINE AFTER 3-4 MINUTES AND SAID WELL SEE YOU IN A FEW MINUTES. IF SHE HAD TIME TO SEE MY DOG, BUT WOULD ONLY DO so if I paid more money- says it all. DOCTORS TIME WASNT LOST. SHE WAS RUNNING LATE ANYWAY. IT WAS VERY MEAN TO ME AND UNCARING FOR A DOCTOR WHO TOOK AN OATH TO PUT ANIMAL WELFARE FIRST. IF A DOCTOR WONT SEE AN ANIMAL AND GIVE IT CARE, wHEN THEY HAVE LOST NOTHING- they incurred no additional expense, rhey were there with other patients anyway. But cared more about making money . SHR was WITH OTHRR PATIENTS ANYWAY, I would have waited to be seen at least another 30 MIutes after I arrived ed. as the person having an appointment wasnt called for 10 more minutesr after I arrived. THIS DOCTOR HAS A COLD , STERN HEART. THE FRONT DESK STAFF WAS VERY NICE.

Tiffany H

Dr. Vega and her staff are so refreshingly warm, honest and great to work with. It has been a long time since I have felt a veterinarian was in it for the love of animals above the business. Dont get me wrong, this office is a well-oiled machine, with clear systems in place allowing for a great experience both for me and my pet. I arrived virtually unannounced and was greeted with a pleasant, "glad you chose us" attitude. We were made to feel relaxed and I felt very confident that we would be taken care of . Nothing was done that wasnt slowly and patiently explained and that I didnt first approve - no surprises, just first rate, quality, caring and empathetic care. I love Happy Pets, Dr. Vega, and the whole kit and caboodle!

Jennifer Davis

We have been coming to Happy Pets since about the time that they first opened in their current location and have brought all of our dogs here. Currently in our second generation, we count on the doctors and staff here, not only for medical advice, but things like preventative medicine, feeding and nutrition guidance and pain management. Our dogs love to run agility courses and play just as rough and as hard as any kid. Dr. Vega and her staff have always been there to nurse back the occassional sprain or injury and we dont know what we would have done with our elderly dog who suffered from bad knees later in life if we didnt have Happy Pets around to help.

James Whiteman

We have been taking all three of our fur loves here for over five years! We LOVED it for the first four years, but now their front staff is rude and quite short! I am not quite sure what exactly has changed and we have been there for so long but the two front ladies need training in customer service and the ability to be polite. Hopefully when reading this review they will put forth the kindness they should towards everyone for the sake of the vet! We have been there for so long, but if this rudeness does not change, we will be finding another home for our fur loves to receive care. hoping this make a difference and things change- for the better!

Jeff Curtis

Not happy with Happy Pets! My Angle is sick! Skin pealing with hair coming off. Skin red and bumps! Wanted Dr Vega to look at her! Called and the office said she would be back in 6 days so I wanted to make appointment for when she came back! Go in and Angle didnt see Dr Vega! Saw someone else who I dont think helped like she should have and I didnt wait 6 days to see someone else! Not happy with Happy Pets! My dog is part of my family and I dont think my Angle was cared for the way she should have been!

Rodney Diffendal

This place is the worst vet ever. Came in with healthy happy kitty not bleeding. Leaving with bleeding kitty. WTF. Lol. Anyway, waited well over an hour, got way over charged for antibiotics and 10$ bucks for a collar? There like half that everywhere else. Do not recommend.

Christine Walz

Dr. Johnson not only saved my little girls life but improved her quality of life tremendously! They dont recommend unnecessary or expensive tests. They also practice holistic medicine as well. I highly recommend them!!

Diane Matalas

everyone is kind and professional. They have a schedule that makes it easy to get an appointment any day of the week.

Steven Bond

Great place to bring your pet. Friendly staff.

Samantha Hatch

great place to bring your animals.