Valencia Optometry

26926 The Old Rd, Valencia, CA 91381, USA

Category:	Eye Care Center
Address:	26926 The Old Rd, Valencia, CA 91381, USA
Phone:	+1 661-310-3445
Site:	valenciaoptometry.com
Rating:	4.5
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed

Location

Photos 8

Reviews 11

erica munson

After an exam I was told both my kids needed glasses. While I was dealing with paperwork I realized one of the staff had taken both of my kids (10 and 7) to the eye glasses to pick out frames. First of all, I was not intending on purchasing glasses form the office and even if I had been, my kids would definitely not have free choice to decide on whatever frame they wanted without consulting me first. The crazy thing, my 7 year old needed to go to a specialist and after a very thorough exam I was told he had 20/20 vision. He DID NOT need glasses. We stupidly purchased glasses for my 10 year old (from Walmart) and when they finally arrived I couldnt tell the slightest difference in clarity with her prescription. besides the "up-selling" the office is filthy. I asked the gal at the front desk how long they had been in the office, thinking they had just moved in. She said theyd been there for years! It was a total mess. We will not be coming back

Jennifer McCabe

Never in my life have I been treated so badly. My husband and I came together to renew our prescriptions. I was told $90 for contact exam by three different employees there and was charged $159 by the man upfront. Told the Man up front I was overcharged and he argued with me and said no you werent. I even called the next day and he told me $94 for contact exam over the phone. This place is over priced and so rude. They charge you whatever they feel like. I had to ask for my prescription about 10 times because he didnt want to give it to me. It was unbelievable! I also purchased eyeglasses for my husband and they didnt want to give them to me either they wanted to leave them there so he could come back. Seriously why would we come back! We will not be coming back! I do not recommend this place. Such a horrible experience.

L. Appledumpling

Thank you Phillip! Kind service and he had my glasses ready in less than 2 hours on a SATURDAY!!!! 1. Quality of Care and exam 2. Selection and SERVICE 3.Price 4.They always answer the phone right away with friendly attentiveness I live in Burbank and choose to keep coming back to the best doctor I have found over the last 5 years. I have gone to many. And the other 2 in the area do not compare!! I have never been rushed in eye exam and I feel that Dr. Song is very thorough and listens well. I love all the eye glass chains as well! Thank you Phillip for helping me choose great frames with soooo many selections I was getting confused! :)

Paul McGuire

Ive been with Dr. Song since before she started her practice - when I heard she got her own office, my entire family couldnt wait. Weve been with her from the start and definitely recommend going here. Shes got some of the biggest selections in Santa Clarita and has a lot of staff to help. Recently shes added free wifi (look for the signs on the walls for the password) so you can surf while you wait (cellular reception in Santa Clarita is absolutely terrible). Make sure to call and make an appointment!

Frank Nigro

I have been going to Dr. Song for a little over 10 years. Shes professional, super thorough and her team is kind and efficient. I recommend making an appt as they are always very busy. Even my parents who live out of the area always make appointments to visit her because they enjoy her and her team.

A Private User

Good frame selection, fair prices, and Dr. Song is very compotent. Wish I could say the same for the other staff. Wait times were long, and it took almost 3 days for my new glasses to be ready. My exam started 20 minutes late, even though I was the first person that day.

Judy Hurtado

My sons and I have been going for years now. Always a positive experience and we would highly recommend Valencia Optometry. Great bedside manner and entire staff very professional!

Daniela González

I absolutely love it here, Dr. Song is awesome!!! They have a wide variety of frames and the customer service was great.

GabbyA

Attentive and friendly staff always trying to help. Dr. Song is great

J Jones

Great friendly staff, food prices and great service

Vito Scattaglia

Phillip is the best!