Mountain View Family Dental: Brighton

Reviews 3

JE

Jen Marie

I am not happy at all with the service I got in this office and will never go back! I came in for a new patient visit and met with Dr. Schmidt. He initially came off very thorough as I sat there he stated he is a very visional and will always make sure his patients know what is going on with their treatment. We went over the x-rays with me and stated there were no cavities showing. Then after he examined my mouth, telling his assistant some dental terms to record in my file, he was gone. His assistant then discussed scheduling for procedures which confused since Dr. Schmidt had communicated to me of any problems. His assistant then told me that I had 4 cavities and that I also needed a crown. I asked to speak with Dr. Schmidt again since we had just gone over my x-rays and did not say anything. After speaking with him the 2nd time he explained that the 4 cavities were too small to see on the x-rays. I have not had a cavity since I was 4 years old and I have always gone in every 6 month for check-ups. The assistant did take digital photos of the teeth Dr. Schmidt recommended work on however it did not look to me anything was wrong. I left the office without scheduling any further appointments due to the uneasy feeling I had. I scheduled a 2nd opinion appointment with a dentist who was highly recommended by friends and family but was a bit of a drive. I requested my record from Dr. Schmidt’s office two weeks before my 2nd opinion visit and never received anything. I followed up and they did email me the x-rays but when I asked for the entire file they now want to charge me $15 per image and would not email the file to me. I think this guy is a crook and is only worried about money. Patients beware!! **New developments after review** The 2nd opinion dentist did not agree with the Dr. Schmidt’s diagnosis. After he completed his dentist exam and gave me his professional opinion I then told him about Dr. Schmidt’s diagnosis. I did not tell the 2nd opinion dentist before so that I knew my exam would be independent. I specially asks him about the so called problems identified by Dr. Schmidt. He then re-examined me and advised he found nothing of concern and would not recommend any dental work. This put me at ease. I am still upset Dr. Schmidt’s business practices. I also asked around Brighton and was told by a couple of other ex-patients of Dr. Schmidt that he had suggested unwarranted dental work for them as well. I guess I did not do my homework prior to attending the appointment because I did find review from other patients similar to my experience. He is in a position of trust and it is sad that he is abusing it. After I wrote the original review above I received an email from Dr. Schmidt to my personal email which I provided in my dental file for purposes of my dental health. I find this highly unprofessional for him to use this personal information however not surprised considering Dr. Schmidt’s prior behavior. The professional manner would have been to respond within this review forum. Dr. Schmidt stated he “never make treatment decisions for a patient.” A patient is making their decision based on his diagnosis and if he is suggesting unwarranted dental work that is unacceptable. This was a huge life lesson for me; make sure you do your homework because there are a lot of shady people like Dr. Schmidt in this world.

AM

amanda gervers

Well, I didnt have enough space to leave my entire review and explanation, so Ill keep it short I guess. I can see I am not the first person to have pretty much this EXACT experience here, theres a past review from someone else as well. I had crowns placed by Dr. Schmidt and his assistant (I assume), on June 24th. After several conversations with him and his staff, a visit to another dentist for a 2nd opinion, a visit to the emergency room, a visit to the CU School of Dental Medicine, a visit to Open and Affordable Dental, COUNTLESS phone calls, research and contacts to try and find anyone else who might be able to help me, and now an appointment at Creekside Endotontics on Sept 8th (still 2 months away) that I most likely wont be able to afford (even though they are one of the ONLY endo specialists in the state who take my ins)..... I am STILL in extreme pain from the procedure. I need root canals. Needed them before my teeth were crowned, most likely. I have been told by Dr.Schmidt and his staff that there is nothing else that they can do for me, and that he sees no medical reason why I am in so much pain, still. I have had LOTS of tests, x-rays, been numbed up for temporary pain relief, had 2 rounds of antibiotics (I didnt have an infection, they just didnt know what else to do), so much ibuprofen I am pretty sure I have an ulcer now, a round of steroids, pain meds that didnt help.... I am at my wits end. I have been told SO many different things by so many different people, only to be referred to yet another specialist I cant afford or see for months out. Having my crowned teeth extracted and getting a partial denture is apparently an option (The School of Dental Medicine said so), which is what I WANT to do at this point, simply because I cant handle another 2 months of this intense pain while waiting for a consultation at the endodontist. I called the office to see what that would cost me at Mountain View, only to be told that Dr. Schmidt refuses to extract my perfectly healthy teeth, because he sees no reason to do so. I was told he couldnt bring himself to pull them when theres nothing wrong with them. Um, excuse me, nothing wrong with them??? I honestly just dont think they want to own up to any possible mistakes that may have been made, and refuse to take accountability for my pain. They COULD help me, they could extract my teeth and apply the $500+ that I paid for one of these crowns toward the extractions and a partial denture instead, and give me some relief. Trust me, I WANT to keep my teeth, the pain is THAT BAD. So bad that I am more than willing to have them pulled out, permanently, at 33 years old, just to get some relief NOW. I am SO TIRED of all the wild goose chase and runaround I have been on, for NOTHING. I have been on my own, trying to find someone, ANYONE who would help me, and the way I have been treated at Mountain View Family Dental has been shameful. They havent shown an ounce of accountability or compassion, and I wouldnt recommend them, to anyone. I am beyond frustrated, miserable and upset. I have been totally understanding and nice to them, and given them the benefit of the doubt at every juncture based on my own ignorance. But it has reached a point where I am done rolling over. This isnt right.

DU

Dutch works

Dr. Schmidt gave both my husband and myself devastating prognosis on the condition of our mouths. My husband has a cleft palate and needed help with tooth loss and replacement. Realizing that a cleft palate needs special attention and knowledge Dr. Schmidt could of said I will refer you to an office better suited for your needs. No, his suggestion was "the only thing that would work for you would be to remove all your teeth and get implants, at $26,000! For myself, he informed me that most all of my teeth were not salvageable. I needed to pull all my upper teeth and get a denture or implants. Plus most of my teeth on the bottom were a loss. Total work for my mouth, tens of thousands yet again. Using common sense we both went to see the doctors at CU University of Denver for another opinion. A great thing for every patient to do when being asked to pull a large amount of teeth, and huge costs for replacement. My husbands had two cavities on his lower teeth and other than that all is well. Is upper teeth with the exception of three were a loss, BUT those three were used to help with a plate. The plate was made to fit the cleft. In this case he has a full set of functional teeth for the first time in his life! It has reduced his speech impediment as well as closing the palate to allow him to breath through is nose, again for the first time in his life! Now please take note, no implants needed, and all this work came to a total of $7,000. For me, well one tooth pulled, a partial plate for missing teeth and one fractured tooth on the bottom, that was repaired! Total cost $3,600! Dr. Schmidt if you do not have the ability to help people with in certain medical procedures, just refer them to someone who can. It isnt necessary to scare them to death or take financial advantage of them. You are not a good doctor or a nice person.