|Address:||1020 Baltimore Pike #150, Glen Mills, PA 19342, USA|
|Working:||5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 7AM–7PM 7AM–7PM|
I initially called and spoke to a really nice sales rep and she asked me when Id come in to check out the facility. I told her Tuesday but actually went on Wednesday. I toured the gym. It was nice and the equipment was new. I thought I might give this place a try since my present gyms equipment is a bit dated and Im thinking of switching gyms. I called back two weeks later and I asked if I could come in at the time I would normally come so I could see if the gym is congested and if I would have to wait for equipment on a daily. I spoke to a guy this time and he told me that was not possible. If I wanted to see the gym, I would have to join and sign the contract. I could not get a guest pass and joining was my only option. He tried assuring me that they have a membership cap so it wouldnt be crowded. The whole thing sounded very unprofessional to me and is this an example of the kind of customer service they would give me if I became a member? Theres no reason I shouldnt be able to check the facility out one more time.....twice before I sign up is not to much to ask for. Needless to say, I didnt join. Springfield Healthplex will keep me as a member for now.
My only complain is the Zumba Class They need to hire more zumba instructors for in the morning they only have zumba class twice a week why dont we do it Monday- Sunday in the mornings. Is one of my fav. Clases but I only get to go on wed. And fridays. And please hire people that actually teach ZUMBA NOT HIP HOP ZUMBA IS SALSA, MERENGUE,REGGAETTON, BACHATA AND CUMBIA Its a mixture of Latin music.
I use the gym there, and its fantastic! Clean and update equipment. Tons of trainers available to help (although I have heard thats not the case on a Sunday). I have found all staff members very polite and helpful too.
My biggest complaint is how much the staff makes you wait and the amount of paperwork. I would suggest electronic applications and an emphasis on customer service.
Love it.My personal trainer is awsome.The place is clean and staff are friendly and helpful.Its absolutely worthy to join it!
The sales people/trainers are way too pushy to get you to sign up. There arent enough barbell racks.
Amazing facility !! Everyone is very kind !! Great equipment !! And Great Group Ex classes !!
Great Gym, awesome staff, nice locker rooms and very fun group fitness classes!!!
Beautiful facility. Top machines. Good fitness classes. Pool is awesome!
Best fitness experience in the area. Keep up the great work team.
New, clean, great array of equipment and not overly crowded.
Brand new brand new facility with all new equipment