Category: | Rehabilitation Center |
Address: | 2818 Grand Vista Cir, Colorado Springs, CO 80904, USA |
Phone: | +1 719-632-7000 |
Site: | thehealthcareresortcs.com |
Rating: | 4.4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Donna Leanne
As the weeks Have gone by I have gotten acquainted with the various staff members in PT and OT and they are wonderful. They saw me the very first day, have paid close attention to my condition , and have demonstrated their knowledge in many ways. They come in even when they dont have me scheduled just to check in and say hello. The nurses have also been impressive. They are giving medications on time and with a smile. In the two weeks Ive been here they have put on a big Fall Festival and different activities like bingo that have really filled in some down time. I am VERY IMPRESSED with the food as it feels like I am eating at an expensive hotel everyday. The little details the chefs do make all the difference. Even when you dont feel like eating they present the plates in such a way that it makes you want to eat it. The personal care aids have provided good care and deserve credit for their hard work. Overall its been a very good experience and I have been recovering well. I recommend the healthcare resort to anyone looking for a good place to recover.
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Carole Hiegert
My mother, 96, fractured her hip and was a patient at the Healthcare Resort for her rehab. We were extremely pleased with the professionalism, the knowledge, the support, and the care my mother received. Everyone listened and did all they could to help my mother control her pain and help her to become as mobile as possible. The rehab and nursing staff are exceptional. We were so pleased that we have decided to move my mom to a permanent residence in the Assisted Living part of the facility. She feels completely at ease with the care she is receiving there and thoroughly enjoys the other residents. As a side comment, the food is absolutely fantastic. The chef willingly meets the needs and the desires of each resident. This is the first time my mother has ever eaten three meals/day and looks forward to them! Bravo!
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Lee Anne Clark
This place is awful, do not send your loved ones here. My husband has been here for 19 days after an accident and has not seen an in house doctor once. The staff cannot tell me what his injuries are, do not return phone calls, and appear understaffed. An appointment with his surgeon was missed because of miscommunication regarding who was respnsibible for transporting him to the appointment and was rescheduled a week later. After finally seeing the surgeon 19 days after surgery, it was discovered that the foot support was not in place and his foot was not in the correct position for healing, and he had to undergo a second surgery to correct it. NO one at the rehab facility even looked at his injury the entire time. DO NOT use this facility!
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Kathryn Isabel
It was a terrible experience. My mother was in long term care, and was basically ignored for a week. She was experiencing great pain and could not eat in the dining room. Some days her food would be brought to her other days not at all. Hospice requested that a medicine patch be removed from her arm on a Tuesday. Friday it was still on her. The Director of Nursing had to remove it. Mom totally went unconscious one day. Rather than lay her down a nurse and 2 CNAs tried to revive her sitting up in a wheelchair. Im quite sure protocol is to lay the patient down. No matter what we requested, and we were not tyrants, it just never happened. We moved Mom to a different facility!!!
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Oatmeal Overboard
The CNAs are hard workers, kitchen staff very helpful, housekeeping staff are always kind and courteous, Nurses are top rate, they dont sit behind their desk and watch you work like a Hebrew slave as some places do (And have). Every Nurse Ive worked with always checks to see if Im Ok, if I need help. They pass out trays, answer call lights... and shout out to the two Nurses I work with the most, Katie and Kris (they keep me smiling and laughing
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Kristie Valentino
8/25/16 - "Being and independent person, it was hard to let people do things for me. But this place med it easy to except their care. The nursing staff is out-standing, PT and OT made me strong to go home and because of the cooks and Casey setting up a healthy program I lost 10 lbs. Keep up the good work Thanks to all!!" SK
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Katie Stewart
Working at The Healthcare Resort has been a great experience. We work hard daily to create an incredible culture for our guests to heal in a nourishing environment. My personal passion is to work with people investing in their quality of life and to be proactive in the healing process.
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Verne Collier
Marion and I want to thank everybody who helped us while we were here. Many of you went overboard in order to accommodate our individual needs. Darn it there are too many of you to list individually - just know that Marion and I noticed. Thank you Verne and Marion
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Tania Oldervik
The staff is very friendly and helpful. The place is clean and efficient. I was especially impressed with the nutritionist that helped me with my renal diet. I would recommend them highly to any of my friends and family.
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Darlene Cooper
I have had a great experience here at The Healthcare Resort. Not only do they take great care of the residents they make sure they take care of there employees as well. I would highly recommend this place to anyone!
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Richard Sayer
Although most of the staff bends over backwards to help, one "bad apple" can just ruin your day. This place has some serious growing pains. I hope that they get their act together sooner rather than later.
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Apolonia McCollum
Caring staff members go above and beyond to care for everyones individual needs. Nursing team gives undivided attention and the therapy department works hard to help you return to your maximum potential.
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Michael Blasdel
The staff is amazing, and has been a great help during my grandfathers recovery.
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Kimberly Taylor
This is an awesome place to work and I have fun everyday Im there