Eyes of the World Optical
| Category: | Optometrist |
| Address: | 1033 S Gaylord St, Denver, CO 80209, USA |
| Phone: | +1 303-282-5427 |
| Site: | eyesofworld.com |
| Rating: | 3.4 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
Location
Photos 12
Reviews 7
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Adam Jensen
Well. I had gone in for a set of contacts. The optometrist was really great. Had a great exam and we decided to order various trial lenses to find the absolute best prescription. All was going according to plan. The issue was that we could only order one trial pair at a time. Logistically, we were trying on a new set about once a month. So... it was taking months to get the perfect pair.i was OK with this as I felt that it would be worth it. The issue started when the front office mixed something and lost track of which lenses I had tried. I had to call multiple times to ask for updates... and I could never get a straight answer. I believed that my prescriptions had already been fulfilled. But they hadnt. I was basically realizing that I was months into this crazy prices and had Nothing to show for my money spent. When I confronted the office about this... I was told that I would need to settle for the wrong prescription. They had not been keeping track of the trial lenses. In the end... I asked for a refund on the premise that I was not sold a proper prescription. I refused to pick them up until I could have my scenario reviewed. They declined to offer any review. I was basically screwed. I ended up... with an incorrect pair of lenses and $200 less in my wallet. It took over a year to receive them... I had already found and ordered lenses through a different optometrist by the time I received the lenses.
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Annie Golden
I found this office because they carry more unique frame, specifically Face A Face. I was impressed with the atmosphere of the office, it was fun and updated. There were lots of frames to choose from. I had an exam, Dr. Takara was really nice and professional. Ordered my glasses and I love them. Thanks, you have earned a new lifetime customer.
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David Guttenberg
The entire staff is so nice. The glasses are not inexpensive but you get what you pay for. Denise was incredible and even went on her lunch break to get my glasses so I was able to pick them up. I am still getting used to the prescription but this is truly a first class establishment.
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Broken Mouse
The customer service is pretty horrible. Im not a patient there and was looking for glasses and was treated like I was an inconvenience to them, also their website info is out of date and they dont really care when it was brought up. Go somewhere else.
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Michelle Montroy
Dr. Kathryn Lachenman was amazing as well as the entire staff. Everyone was very welcoming and sweet. I would recommend to anyone looking for an eye doctor.
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Marc Chou
Got my glasses prescription at this location. Nothing special. Frames were pricey and were mostly luxury brand names, so I went with Warby Parker instead.
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Kelsey Kent
Poor Customer service. Employees are not very helpful and almost always seem like they do not want to be there! It took 4.5 weeks to get my contacts in
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