Federico F. Peña Southwest Family Health Center

1339 S Federal Blvd, Denver, CO 80219, USA

Category:	Medical Center
Address:	1339 S Federal Blvd, Denver, CO 80219, USA
Phone:	+1 303-602-0000
Site:	denverhealth.org
Rating:	3.8
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 14

Reviews 6

Courtney Dorrance

The doctors and nurses are great here, along with the nice, new building. My frustration is with the long waits and appointment scheduling. I know its not just this specific locations fault, as it is mostly the Denver Health systems as a whole, but scheduling is so, so difficult. Sometimes Ill call and be on hold for 15+minutes without actually every talking to anyone, the longest being 25 minutes. The only time I get a *quick* answer is if I call close to closing time, around 4:30. Its so hard to schedule that I tried the "MyChart" appointment schedule online that they suggested, and not only does it not tell you any available times, their response to my scheduling request took a week, and it wasnt even this clinic but the hospitals scheduling line that called back. When I told them what I wanted to schedule, a simple RN visit for my babys flu shot, they transferred my call back to the clinic to schedule it, where whoever I was on the phone with had no idea what I was talking about (even though the person on the main appointment line did), and put me on hold, again, only to tell me theyre completely booked out until December. Ive also tried scheduling appointments ahead of time, and the receptionists will tell me that cant schedule a month ahead and to call and check in a week or two, but then other times Ive had success scheduling farther out. So... thats confusing. To top this off, every visit I am early 20 minutes like they ask, and yet it still takes a really long time to even see a nurse or a doctor. And this is at times when there is not a lot of people in the lobby, so Im a little lost on why it takes such a long time. I was such a huge fan of my babys doctor, and of Denver Health when I was pregnant and for my delivery, but all this crazy red-tape nonsense is absurd and stressful. I dont know if its training of staff or the mess that is the Denver Health appointment system, but its just a train wreck, that Im not interested in anymore.

Theresa DeVries

I have been going to Denver Health for 10-11 years so far. The Dr.s and staff are always helpful, kind, understanding and patient. Ive heard gossip about people not getting the help they need etc but I havent had bad experiences.

Michael Long

Anybody who goes to Denver health for chronic back pain will get pushed away like your an addict. I didnt request pain pills, Dr refused to schedule an MRI as I have had this pain since 21 and am now 26.

Leslye Rodriguez

buen servicio

Kelly Booker

Good fast.

Suzie R