Mental Health Center of Denver Administration

Reviews 9

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Elim B

This is a complaint about the location on 4455 E 12th Ave, Watch out for this comment because it won’t last long here. There are people that don’t care about freedom of speech and I think google is one of them. There three major problems at this clinic that I think need to be addressed. I spoke to the manager with my first complaint but the second time around they would not let me speak with management. Firstly, Dr Marshal made very rude and racist comments to me. I complained about him to management and the situation improved. Among other things he called me a servant which I think was inappropriate and unprofessional he was saying this indirectly and I think this has to change. Its not fair to talk to clients this way. Secondly there is a problem with some of the staff that help with social security applications. Kelsey Shanholts helped me with my application and she didn’t even know that applicants are required to have a certain amount of points to apply, she was very enthusiastic and polite which I think is good but she worked on my case for six months and then told me that I did not have enough work credits. I don’t think this is efficient use of labor. They should have some sort of training for new staff I think this will be cheaper in the long run. Some of the staff here don’t even know the difference between SSI and SSDI I think this should change. Thirdly, there is a problem with their temporary homeless housing program. There is favoritism and preferential treatment when they choose people for these beds. Addisu Haile made an application for me about a year ago and a year later Christina Allard told me that for some reason I had been sidelined because there is a housing crisis in Denver. I then wrote a complaint on google maps and somebody hacked into my account and removed the comment blocking me from the Gmail account where I keep important documentation I am still locked out of one of the accounts and I can’t even access the account using googles recovery system. Christina Allard refused to give me assistance finding housing saying that she was not my case manager but when I asked Dr Cummings I was told that Christina was my case manager. I have been referred back and forth between “coalitions for the homeless” who are now helping me find housing, I have been homeless for close to two years. I don’t think it’s fair to provide services for mentally ill people without case management this is another thing that should change at MHCD. I’ve been hearing voices in my head since 2006. These voices threaten to harm me and put me in prison for my beliefs threatening that they will frame me for crimes I have not committed. Sometimes these voices are scary. I have been taking medication for over three years and not one day have these voices stopped. Now I’m dealing with side effects of the medications because they are very strong. Treatment for schizophrenia costs a lot of money and everybody pays for it directly or indirectly through insurance premiums and Medicare taxes. I think it’s a matter of public interest what happens at this clinic. There are too many people sitting around doing nothing whilst mentally ill patients sit outside homeless facing violence from people that don’t understand them. I don’t think this is fair and I think it’s a pity that nobody cares. Like Obama said “We are the change we seek” I feel people need to know what’s going on here.

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Andrew Jeske

Negative. I was an employee there for three years and my overall experience was negative. Middle management is corrupt and they are not afraid to retaliate against their employees. If you bring new ideas to the table and or point out major issues, you risk immediate termination. I feel this can be reviewed by their high turn over rate and countless debates with Union Members. In fact, the Mental Health Center of Denver negotiation team was so neglectful this year, that the Union filled a charge against them with the National Labor Unions Board for illegal behavior. Likewise, Mental Health Center of Denver spent the most on executives, and the least on non-executive employees, percentage-wise in comparison to nearby agencies this year. To Upper management, I would like to say I feel that most of you are petty, narcissistic, power hungry, fools who are so apathetic and detached from what you actually do, I in fact pity you. For the longer term employees who like this company, I just want to thank you. You do a lot for those who need mental health resources in the community and thank you for the difference you make. However, this company was not for me and I am actually leaving the Healthcare field after my time here. Take care.

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Jason West

Ive been a client ten years or more. In the past there has been times when they were only taking a small number of new clients and those most in need it without any other options. I dont know how it is now. The biggest problem with MHCD is the same problem with mental illnesss-that is, they are difficult to treat and impossible to cure. This frustration and anger is often directed at the doctors and staff. The belief that a drug regimen should do something immediate and extreme is a false belief. When people need involuntary inpatient treatment it causes paranoia and extreme anger and this again is often directed at the providers.

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Danielle Hendrickson

The worst of the worst. I walked in to the center just off Hale Pkwy a few months ago seeking treatment for my C-PTSD. I asked to make an apmt to see a therapist that has experience in that area of expertise. I was told they didnt have anyone like that and refused to schedule an appointment for me. Here I was reaching out for help and being denied. I left hysterical and in tears feeling hopeless. I wish I had read the reviews before reaching out. I wouldve avoided going to this place all together.

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Steph B

I felt the male psychiatrist had a difficult time listening to my mental health history and present concerns and his approach on treatment was incredibly old fashioned leaving me with no input on MY health. In the end, he is a child psychiatrist who usually deals with minors and maybe he forgot that he was dealing with an adult who may have a stronger opinion on their treatment plan. I switched facilities immediately and received a more cooperative treatment plan.

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Samuel Ralph Allen

After two and a half years of attending therapy, my therapist released "confidential" information she acquired in counseling sessions to an enemy. Rather than dealing with my complaint, MHCD has retaliated by dropping me from future services. Furthermore, they have blackballed (vile slandered) me so I cant get another provider. Ive been with MHCD for twelve years and now Ill be with them again in court.

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Elle Myers

This is for your lovely receptionist, who was anything but lovely. I called on behalf of my brother and hung up in tears. Thank goodness he didnt call! It would behoove you, as a mental health provider, to provide compassion training or hire compassionate people for your front end, which is tasked with receiving and HELPING the vulnerable and fragile.

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Schmuel Livingston

This place has a huge percentage of dope addicts all getting benefits on a government free ride - this dilutes the number and quality of services to those of us who have genuine genetic mental illnesses and not something caused by pumping chemicals into our blood.

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Alice Kelly

Ive been a client for 4 years and still havent seen a counselor. my meds are never on time and they are only concerned if i have a psychotic break when it concerns their billing of my insurance. thumbs down all across the board.

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