Animal Hospital of Rocky Hill

Reviews 8

MA

Maria Garriga

Outstanding. The vet here saved my cats life several times. My first cat had UTI issues and needed major surgery. The vet sewed him back up perfectly and my cats health has been excellent since. The ER service is wonderful. I showed up there several times in the middle of the night with a very sick kitty. The staff was attentive, kind, and helpful. They offered me the low cost solutions first. I have since moved far from this area so I no longer bring my cats here. For major procedures and emergencies, I highly recommend this vet. However, the record-keeping seems a bit problematic. The staff tried to charge me for a visit I didnt make. Only after they double checked their records did they realize they had sent me a bill for someone elses pet visit. The bill clerks initial assumption was that the bill was right and I was wrong. I was baffled that they wanted to charge more than $100 for a visit I did not make. This is the only time that happened and I doubt it reflects the typical experience of most clients. That was the only issue I ever had for them. If you get a bill in the mail from them, think twice. Most clients pay the bill in full at the time of service, so you should not be getting vet bills in the mail.

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Annmarie Mancini

I normally love this place. We have been going for years and have spent thousands and thousands on our dogs. We Love Dr. Javier and Kristen and everyone else has been great. I called the other day to make an appointment for their shots and yearly visit. We live in Florida for 6 months so I make sure that when we come back we make our appointments. Which was fine. I did mention that our little Piper girl was crying all the time and scratching. I explained she is on Zyrtec but seems to be very restless and crying all the time. . She also has liver disease. My answer from the receptionist was I think ER is your only option because we have no openings or call next week and maybe we will have cancellation. Really??? Im still in shock that you are so busy that you cant take care of your old time patients and animals that have been with you for years. Im very disappointed right now. But I am not bringing her to the ER. I wanted her doctors to see her. Thanks....Joe and Annmarie Mancini

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Patricia Hirschy

I have been a client of the Animal Hospital of Rocky Hill for six years, and they have always been there for me and my cats. I have a talent for attracting special needs pets, and I may not be the easiest of clients. Rocky Hill has provided care, love, and support for my FIV+ cat, my cat with chronic rhinitis, and my feral cat (who is quite a handful.) I am convinced that my FIV+ cat would not be with us today without the research and problem solving approaches theyve consistently offered to battle the virus that compromises his immune system. They have at times seen him multiple times in one week, and everyone from the receptionists to the vet techs to the doctors has expressed concern and provided support for his health needs. They are respectful of my litany of cat symptoms and considerate of suggestions I offer about possible causes or treatments. They are valuable members of my caregiving community, as important to me as friends and family.

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A Private User

My dog had a nosebleed on a weekend. We took him there and a very nice nurse greeted us. Our dog was examined by a very pleasant (albeit young) vet who looked at him and sent us home with an rx. for Neosynephrine. He didnt see anything apparent, and told us to watch him. The next day, our dogs nose bled again - this time more profusely. This time we took him to our vet in Plainville. He took one look at him and saw a laceration/puncture on the surface of his nose. Turns out our poor doggie had punctured a blood vessel from playing with a long stick. How could the vet at the Rocky Hill place miss that?? It was as plain as the nose on our dogs face!! We will certainly be far more careful when it comes to allowing our dog to play with sticks - and we will find an alternative emergency facility.

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L CB

My first time having to use the 24 hours ER services they have. I was met with a very nice and professional person named Kiesha (I hope I spelled that right). Then I had the pleasure of having Dr. Gargamelli take over for my baby. He was calm, professional and concerned for me and my dog. I felt much better after he took him in for x-rays and explained everything to me when he got back. No rushing to explain anything and said if I had any more questions they would be there for me. People need to realize working at a hospital for animals is no different than it is for humans. As a matter of fact it is harder because your patient cannot say what is wrong. I worked at a vet hospital for 7 years and I know the pressure the doctors and staff are under. In closing their prices were very FAIR.

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MA

Margaret Rodriguez

My husband and I became first-time pet owners two months ago and planned to bring our pet to this clinic after research and also recommendations from acquaintances. We are glad we did! All of the staff are friendly, I never have trouble reaching someone on the phone, and I have been pleased so far with the veterinary care of our puppy. Everyone takes great pains to make sure pets enjoy their experience there and always shower them with (healthy) treats. They have electronic systems and the facilities are always clean and welcoming. There are separate waiting areas for cats and dogs and books for kids to read. I dont have anything negative to say and I there is nothing I can think of to improve upon. I highly recommend the Animal Hospital of Rocky Hill!

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Cindy Gnyla

I have been with this Animal Hospital for almost 30 years. I travel from East Haven to Rocky Hill for I only want the best care for my animals. The family that has run this veterinary clinic/hospital is the most caring family and has dedicated their lives to the well being of all of our furry family members. I have put all my trust in them and have never been disappointed. They also treat police canine and take in dogs that no one else will. I have never seen the dedication in the manner that they have. You know you are getting the best when bringing your animals here. I am so blessed to listen to someone from Bristol that brings her pets there. It was the best move I ever made.

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Lynne

It has been 7 pets over the course of some 30 years. Enough good cannot be said about AHRH. Dr. David Haviar has been our familys veterinarian since the 1980s. Through his care and the care provided by his team, our pets live long and happy lives. No less dedicated and skilled are the vet techs, assistants, and administrators. These are all wonderful people who treat the pets and their owners like family. They have laughed with us through happy times, cried with us through the most difficult times, and always provided sound and compassionate care. We remain grateful for each and every one of them. Its good to know the Docs children have followed in his footsteps!

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