Dover Behavioral Health System

Reviews 3

IV

IveBeenThinkin Boutu

mannnn if I had an option of giving negative stars I would, but let me first start out that "the system" needs the get their stuff together and stop taking random people that do nothing wrong away from their freedom. I feel bad for the sheep-ple that need the job so they are blind at how they just wrongfully abduct people and put them in places like this... I dont understand how places can get away with insurance fraud. I dont do drugs, I dont drink, I dont cause problems, I NEVER said I was suicidal, self-harmful, or harmful to others, so why was I here???? people with authority can write down on a piece of paper saying whatever they want obviously. They forced me into hospital scrubs and took me here to DBH. Anyone reading this, please dont agree to put your kids, teens, or adult family members here. Please do research first. These places only want to fill beds for money, not to help them., it took them 4 days to let me to finally make a phone call to let someone know where I was NO ONE KNEW WHERE I WAS FOR 4 DAYS and I had people looking for me. Kent General LIED and said I signed myself out Monday morning from the ER..but I was still missing... my cat almost starved to death and she still has terrors and wakes up out of random naps crying for me. When I was here, I complied with everyone and everything I was supposed to do and kept high spirits because after 72 hours I should have been able to sign myself out since I came here willingly, (didnt happen but still kept faith) because I was told that im coming here either way so I can do this the easy way or the hard way, I was afraid that if I denied it or was non-compliant they (whomever, staff, or police, or DBH) would hurt me by force... but I was still there after the 72 hour mark for another 4 days so they could "keep an eye out to make sure I wasnt self-harmful" even though I never verbally said anything of that kind, and never physically showed I was like "harmful" at all.... since you can only wear hospital socks, sometimes residents that have incontinence problems leave puddles on the floor and staff never put a "slippery floor" sign down and let other people walk right through it, staff doesnt try to clean anything up EVER, or do much of anything (there were only 3 nice staff) the others just call maintenance to come clean up stuff (and they took forever to arrive). The beds were the decent positive thing out of the whole situation ACCEPT how staff would obnoxiously wake you up every 15 minutes, so when you had to get up by 7 am every day you still felt like you never slept. That would make someone go crazy just for that purpose. Every morning you had to be up by 7, but if the staff doesnt wake you (its not like we have alarm clocks) if you over sleep they darn sure dont call your for breakfast... Food.. oh geez, this isnt food. When I was there I asked the cook to see his SeveSafe and he wouldnt produce it, he kept saying that pink chicken is normal, it only looks that way because its "freezer blasted"?? ok chef-boyer-dont! I know for a fact that most of the staff does not have the credentials to work in an establishment like this. There is no way. None of them spoke about anything useful or pertaining to why people where in there, AND this place is not "disabled friendly", people with walkers arent able to go outside, because there are no ramps, just stairs. I have so much to say about this incident but the moral of my story is, I wish whatever organization ran these places, paid more attention to the people and had symapthy to their issues to want to help them, and not just "babysit", then more patients would get the help they need. They also need to better organize the day for these patients and occupy them with support groups, let them actually talk to a psychiatrist for an hour a day to let them vent or just talk, and for the people in school/college let them have access to their school work so they dont miss classes.

DA

Dakota Cranmer

Do not go here. The showers were always cold. Men and women were in the same wing which made me insanely uncomfortable because you have to keep your door open and the only thing between any random man and you in the shower is a curtain. The rooms are down hallways and staff sit at a desk in the middle of 3 hallways. I doubt they would get to me before he did of someone came into my room. Staff wakes you up at 4am to do a blood pressure check and then again at 430 to take blood and if you refuse blood work even though they do it everyday, youre marked non compliant and have to stay longer. I only saw my doctor twice for about 10 minutes each time and he hardly talked to me except to convince me to take a more expensive version of the medicine I was already on. My doctor tried to keep me for 14 days which is the max my insurance would pay for even though I went to every meal and participated in every activity. We only went outside for a brief couple minutes two days out of seven then they rushed us back inside because they saw one bee. The "groups" are the exact same paper handed out every day which you fill out with the same information every day and everyone in the room has to share what they wrote. I have severe anxiety and didnt want to share my personal feelings and experiences with a room full of strangers. Not to mention there were so many people living there that they had multiple people sleeping on cots in the day room. One patient ms. Betty was almost completely senile and couldnt take care of herself but the nurses just laughed her off and we ended up having to help her a lot of the time. Rooms stayed locked during the day even if you felt sick or had a headache and staying in your room during a meal landed you extra time. They refused me breakfast because I had a headache and didnot get out of bed in time. Even though they brought back breakfast for other patients. There were a few nice nurses but most of them especially night shift had horrible attitudes and ignored you or pretended they didnt hear you when you spoke to them. They even kept the bathrooms locked all day forcing you to beg some nurses to open them because they acted too busy to help you. Nurses would also mock patients especially one girl saying ptsd was not real it was in her head. And knowingly denied her access to her seizure medicine. They bounced me off my regular mess and started me on an upper which increased my anxiety and caused my heart to race horribly everyday and night. I could sleep and people were always talking laughing yelling when I was in bed. They allowed certain patients to monopolize the phones and said nothing about it. Most of the day was spent doing nothing sitting in a room staring at the wall because they had no activities planned and we couldnt even rest.

GR

Grim One

I have attended Dover Behavioral Health a couple times and the experience has been far from helpful. As a note SOME if the staff truly care about the patients, most do not. The facility is run like a jail and not a center to help individuals with mental or substance abuse needs. I VOLUNTARILY admitted myself for depression and suicidal tendencies. I was originally put in the east wing where they handle mental issues. I was told before I entered they had room available. Instead, I spent a couple nights sleeping on a roll to bed in the TV room because they didnt have space to put me in a bedroom. I was then moved to the west wing because they didnt have room. The west wing is where they put people detoxing off of drugs and alcohol. The experience ended up making my depression worse. We were locked in a TV room all day where we had a staff person degrade us for half of the day and we watched a to TV the rest of the day. Other patients who wanted to talk couldnt go anywhere so they made so much noise in the TV room we couldnt hear it if we wanted to. I am a calm person usually but after 9 days of sitting in a room doing nothing but listen to idle chatter for most of the day, I finally snapped and almost ended up in solitary and doing more days. Not cool. Finally, I told the staff I was an adult and couldnt do a family session to get out. One of the outpatient staff talked to my mother, who I am staying with currently, and told her I should just be taken to a homeless shelter because I would just end up back in the hospital. To be it is a breach of confidentiality but I dont care at this point because I dont want anything to do with DBH. It has made my home life worse and my therapy has been set back by far. I will never deal with this place again. Please, if you love yourself or your family, send them somewhere else.