Category: | Family Practice Physician |
Address: | 21000 NE 28th Ave suite 105, Aventura, FL 33180, USA |
Phone: | +1 305-830-3650 |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM Closed 8AM–6PM 8AM–6PM Closed Closed |
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Alex Karamanoglou
My experience with the Dr. Silver himself was good, hes good at explaining results, however I felt a tad rushed. I must say however, that the reason why I wont return to see him is the very poor customer service and attention to detail of his staff. Ill explain why this is important. The office manager Dina, to whom normally incidents must be escalated, isnt usually available, and leaves at 2PM. The African-American lady on the phone is outright rude, giving attitude to me and my partner. Whats worse, they arent mindful when coding a diagnosis. This is *key* since the insurance companies can easily deny tests. In my case they denied a $750 blood test. It should be crystal clear to them how visits and tests must be coded so that payers cover. Instead they leave the work to you, the patient. Because its so fun to sit on the phone for two hours and argue your case with insurance companies. One last example of their sloppiness: An HIV test, which is supposed to be treated carefully due to its nature, was never actually submitted to the lab, making the patient ask them for the results, only to hear that the office hadnt done it yet (a month later). I wouldnt want to be in anyone’s shoes waiting over a month for results on an HIV test, would you? Thats how little they care about patients in Dr. Silvers office. You choose.
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Silver Sophia
Dr.Silver is an amazing doctor. He is nice and friendly and an extremely smart man. I have been to many doctors and this is the best one yet. I dont have one complaint about him and this office. His office is very clean and well taken care of. His office Manager Dinah (this is the correct way to spell her name) has kids and this is why she leaves early, so I dont think anyone has any right to complain about that. I would recommend family, friends, and teaches to him. He is just that good.
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Michelle Pelse
Dr. Silver is awsome. I have not been to a doctor in five years and needed to have a lot done. He sat down patiently and went through them all with me. I never felt rushed. Parking is tricky but the office is worth it!
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Darlene Bommier
Dr Silver is very nice professional and friendly, staff were good no long waiting time, im glad that i choose the right DR as my primary. will definitely recommend my friends and family there.
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Becca Diaz
Very happy, Dr. Silver is very pleasant and thorough. Dr. sees patients in a timely matter. Staff so far is very nice.. #dontfuckitupofficestaff
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A Private User
Dr Silver took his time and explained everything very clearly. Very trustworthy and friendly. Highly recommend
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David Fridmann
Really nice doctor that actually spends time with you, highly recommend . Great friendly staff.
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Kenny Roman
Love this place...the staff is amazing.