Coral Gables Hospital

Reviews 4

AL

Al War

Mr. Patrick Downs, CEO September 12, 2016 Coral Gables Hospital 3100 Douglas Road Coral Gables, Fl. 33134 Mr. Downs, My Mother in Law, XXXXX XXXX was admitted to your ICU on September 6th after experiencing an event in your emergency room. After our experience we’re not sure how this hospital still has a license to practice and we will spread the word that will reaffirm what people already know about the reputation of this hospital. My Mother in Law came in by private ambulance for having trouble breathing. The ER gave her a medication to help open her lungs and it sent her in to fibrillation. After receiving this medication she complained to the staff that it was burning and pressure in her chest radiating to her jaw. Even a lay person would know that this is a possible symptom of a heart attack. They ignored her and told her it was just the medicine without checking on a monitor what was occurring with her heart. That was because they never hooked up the 72 year old patient to a cardiac monitor which should be standard protocol for any senior having respiratory difficulty. After my wife arrived in the ER 2 hours later and got upset that Ms. XXXXX was being ignored, they did an EKG and the rush began to start giving medicine to try to convert her rhythm. The professionalism of the employees in the hospital leaves a lot to be desired. You have transports pushing patient on a stretcher, speaking in Spanish out loud, like they were in their backyard having a beer with no consideration for the patient in that stretcher and what they may be feeling or experiencing. The entire staff should be trained and have continuous training on how to handle patients and be more sensitive to their needs. Imagine if you were that patient, feeling horrible and these employees are speaking out loud as you suffer on that stretcher like you don’t exist of matter. In the ICU unit that Ms. XXXX has been in for a week has to be one of the worst I’ve been in in my 51 years of life. You have equipment thrown around the room that was previously used on other patients sitting there beeping and causing irritation to the patient trying to rest. As you are aware, after equipment is used, it should be returned to the Central Supply Unit to be cleaned, checked, charged and be ready for the next patient that may need it. Not thrown on top of other equipment, dirty from its last use and then placed on the next victim without their knowledge. Unfortunately that is not my last story from the Intensive Care Unit since while there, calls to the nurse on the remote doesn’t get you help. Ms. XXXXX is having difficulty breathing which would be obvious with a bout of double pneumonia and how does Coral Gables Hospital help her, by providing one of the worst A/C that a hospital should have! Please see the attached photo from the air intake in her hospital ICU room. (no photo but this intake was full of dust to the point that 1/2 inch holes were clogged with the dust). Your facilities Director should be fired for not catching this! This is unacceptable and will be notified to the correct governing bodies since we have the documentation to prove this. From what I see, you nothing has changed! You should be embarrassed by the way this hospital looks where you have visitors that could run this organization better that most of your staff. We are not looking for anything from you in regards to this letter, but you are surrounded by a great City in Coral Gables and you should strive every day to run this hospital with some class that the neighborhood affords you. You should be ashamed of how this place looks and the reputation that you allowed it to have. Best regards, AG 9/30/16: Updtare

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AN

Angela Oliva

Hola estoy dando tres estrellas al hospital coral gables porque el viernes abril 14 2017 fui a la sala emergencia por una tos falta aire y el doctor las enfermera y todo el personal que me atendieron muy buenos atentos y humanos tuve que engresar ya que no esta bien muy bien el personal de la sala todos atentos pero mi opinion con los medicos pesima el medico cabecera me dijo que le diga mi familia llevera comida casa porque no podía comer con sal y mi comida salada yo le dije que en que pais viviamos que la familia lleva comida a los enfermo hospital por que después cual quier situacion y ellos decia no sigui indicaciones y comía cosa que no daba el hospital este doctor a los tres dias me dijo que buscara un cardiólogo por mi cuenta en la calle porque pregunte cuando venia el cardiólogo y la trabajadora social nunca me vio el cardiologo dije sin comer muchas medicina muchas pruebas y analices me sentia debil me dio de alta y tuve que caminar del cuarto al elevador hasta la salida del hospital y al carro no me dieron una silla rueda yo llame # tel para quejarme de la comida nunca me han respondido yo le digo al dueño del hospital que sus cardiólogos son una gran basura pocos humanos muy pocos profesionales Dios quieran que esa basura de doctores no se enfermen ellos o un familiar para que vea que cesiente ser ignorados por los que estan para salvar vida segun tengo las enzima del corazon agua en los pulmones sigo con la toz debil de corazon y un cuabulo en la pierna izquierda y grande el corazon otras digo al dueño informece de los cardiologos tan malos que tiene que no le importan los pacientes lo hago publico hay que sabet a que hospital ir de emergecia

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DU

Dunio Pozas

Talvez si hubiese leído las anteriores opiniones , nunca hubiese entrado a este hospital . El día 14 llegue con un dolor horrible en el abdomen y desde que pise urgencias asta hoy que salí el servicio de médicos , enfermeros la dirección del hospital en general cada empleado de este edificio fue inigualable . Este hospital es una gran familia ojalá recordara el nombre de todos pero desde la señora Blanca , el enfermero tejero , la enfermera alice , la enfermera Marixa . todos en general fueron maravillosos . Gracias por hacer que el dolor de sus pacientes sea mínimo por respetar sus uniformes , gracias por enseñar a cada persona que entra que es importante . El hospital tiene sus años pero esta limpio , cuidado y de veras fue un honor que me atendieran . Mil gracias . Dios les bendiga por ser tan profesionales y amar lo que hacen cada día . Ustedes son los que hacen de esa propiedad un hogar . Les felicito . Y de hoy en adelante me volveré fiel admirador de todos ustedes . No es necesario una instalación lujosa el amor es más curativo .

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YU

Yuisbell Blanca

I have never been treated so poorly. When I arrived I was quickly triaged and moved to a room, I got there at 10:30pm and I was not seen until 2am that I got upset and I told my nurse I was leaving because not even a Dr. has come by to check if I was in pain. Sure enough, he showed up and said he was sorry its been too busy, mind you the ER was completely empty. I went ahead and explained my symptoms and without even performing a short. basic physical exam he went back to check my blood-work and discharged me with UTI and some gastroenteritis salmonella which was at best a poor assumption as my infection is not any longer a UTI, but a kidney infection. I was in total shock. I had pointed out to the Dr. I came from Cuba the day before where there is a significant outbreak of Dengue fever and Leptospirosis. Of which both I had symptoms. He didnt test for a single one of this possible life-threatening conditions. I am still deteriorating, running a fever, in pain and I will probably have to go to another Tenet facility where I will have to deal with some careless personnel that would rather judge than treat as I heard many nurses in the halls talking loudly about their patients, violating all kinds of ethic rules and HIPPA guidelines. My wife, which is an RN for Tenet was very disappointed as in her hospital she has never seen this kind of irrational behavior. I would never step again in such a low-class hole nor would I recommend this hospital to any human being. They should be treating animals which will probably stand a better chance than a human been for a proper prognosis. I really hope my illness does not progress into what I fear it is and I dont have to visit another ER with a life-threatening condition because of the negligence of these people. This ER should be completely recycled. Their unprofessional-ism was overwhelming. Never seen such a horrible place! Not even when I used to live in Cuba. THE WORST!!!

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