|Address:||2237 Park Ave, Tustin, CA 92782, USA|
|Working:||7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8:30AM–5PM|
A Private User
WORST Experience I have ever had, my poor puppy. The Vet (Peter Jaw) is the worst and has completely made my life and my puppys life miserable. We signed up for the puppy plan and that is where it all started, he almost messed up a few times on the shots (thank god I was monitoring the screen) then he wont take a poop sample (which the plan stated) and is very hard to talk to. Then, against my better judgment (should have listen to my gut on this) we had her spay there because its under our plan, he did the whole thing wrong, we ended up having to take her to another vet who said he would have never done it like this, put her on the wrong meds, that the other vet gave us the correct one for her...now she has to go through another 10 days because she had to be stapled bc he messed up. UGH, cant believe how bad this experience has been, I wont recommend going within 10 feet of this vet, STAY AWAY from Banfield at the district, trust me, you will thank me!
This is the worst place ever to take your dog for care! My dog jumped out the car window while we were bearly taking off, "he is ok thank god " but i took my dog in i explained what happend and the nurse in the front said let me check with the Doc to see what we can do, she comes back and she tells me the Doc said he is with his last dog patient and that they were about to close!!( so unprofessional) I felt lack of care for my dog the doctor did not bother to come out to see how bad his injuries were, plus he does have that insurance with them i would expect more care. The lady then says just take him to urgent care. My point is i will never take my baby here again. I wont even give them one star, because if you work at a vet i would expect you love animals I totally felt the opposite. Any who i hope no one else experiences this situation.
We take both of our Pitbulls to Banfield Tustin and we feel extremely blessed to have them caring for them. They are always accommodating and take time to explain everything to us. The staff is friendly and knowledgeable and the office is always clean! Thank you Banfield Tustin!