Category: | Optometrist |
Address: | 2726 Ponce De Leon Blvd, Coral Gables, FL 33134, USA |
Phone: | +1 305-444-9600 |
Site: | envisionoptique.com |
Rating: | 3.6 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–2PM Closed |
MA
Maribel Meilan
I have been going to Envision Optique for over 5 years but today is the last day. I made my appointment weeks ago and confirmed with the person on the phone that my benefits were okay and good to go. I received ONE phone call and countless texts to confirm my appointment. Nothing about trouble confirming my benefits. I arrive at my appointment and as Im waiting a staff member comes out and tells me that they cant confirm my benefits. I called my insurance myself and the insurance company confirms that I have no problems with my benefits. The staff member then says, oh its that they dont accept that plan under the insurance - and then tries to tell me that they called me multiple times to tell me that they couldnt confirm my benefits!!! A complete LIE....the whole thing was a complete waste of my time. Whats worse is that as this is happening to me there was another patient in the waiting area with the same problem!! Cmon guys, get it together!!! This could have been resolved in the initial scheduling of the appointment. I agree with a previous post that the doctor is super arrogant but I never had such a horrible experience. I am loyal but my time is valuable. Never going back!
WI
William Plasencia
I wrote the following review on Yelp but the same could be said of Envisions staff. They are all very nice and helpful, but its Dr. Obregon who really makes this place worth going to. Read on... I had been going to Dr. Obregon for four years until I was stationed for work in another part of town and, needing to go get my eyes checked, I went to another optometrist last year who had his office in one of those chain stores. That was a mistake. That other guy fit me into contact lenses that so strained my eyes I had to resort to reading glasses just to get through a typical day. I went back to Dr. Obregon last week and he took the time to fit me with a new prescription and explained to me what went wrong at the the other eye doctor. Obregon is hands down the best I doctor Ive gone to in Miami. I wont make the mistake of going to anyone but him from now on. And if youre concerned about cost because his office is in fancy Coral Gables, dont be. His prices are reasonable and he takes insurance. Trust me, youll like the results after you go see him.
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A Private User
Well, I am not sure about the other reviews, but my experience here was excellent. The staff at the counter was pleasant and very helpful. Doctor Obregon was easy to talk to, and I was in and out of the office, sooner than expected. My prescription was due to come in 7 days later, and I just happen to call 3 days later, and it was all set to go. Overall the price, service and convenience was superb. So much my wife and kids are all getting new glasses here. Great job..
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Tina Gonzalez
NOT A GOOD EXPERIENCE AT ALL. Phones are not attended; just a recording possible call back in 2 days. Once you pay, youre forgotten. If you have a problem with your glasses, GOOD LUCK getting it resolved. SAVE YOUR HARD EARNED DOLLARS!!!! 2 stars are for the friendly employees. -2 would be for their tools to be able to resolve problems... Stay away!
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A Private User
It took 3 visits and 5-6 hours of waiting to get a contact fitting (I tried about 4 pairs), eye exam, and a prescription. Also, the doctor would not give me enough daily contacts for trial to last until the follow up. I am still not satisfied with my contact fit, but do not have any more hours to devote to this.
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Thiago Cunha
The doctor and his staff are very polite. I had exams for contact lenses and filled the prescription, and also bought a pair of glasses. I am very satisfied with the care I received here.
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Isis Palicio
Michael Obregon is a very dedicated doctor. Devoted to his practice and his patients. Isis
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A Private User
Doctor is very professional and knowledgeable. Staff is friendly and facility is clean!
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Denise Barbato
Friendly staff, doctor was kind and efficient. I had a good experience here.
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Zoila Sabucedo
Great Doctor and very friendly staff.