Daytona Pediatric Dentistry

Reviews 3

MR

Mrs Awesome

Dentist Falastin Abu Samn was ignorant at best, or a liar at worst. In regards to dental health and diet she told me if I wanted to know what deficiencies caused weak teeth she said go ask my pediatrician and that "nutrition was out of her scope". When asked about controlling cavities, she said it was "impossible" and that "they are a highly infectious disease that cant be cured". This is false; the cavities are caused by streptococcus mutans bacteria which can be killed with peppermint, cinnamon and licorice, as well as coconut oil, an antibacterial (hence why toothpastes use peppermint and cinnamon). 7 mo ago my daughter didnt have a single cavity at her last checkup, elsewhere. She called me a liar, saying "Id have to see proof to believe that", and then went on to say nutrition plays NO role in health of the teeth. This is beyond ignorant, especially considering diet was the only change in my daughters dental hygiene in the last 7 mo. She wanted to give my daughter a crown for her chipped molar, which was to be expected and fine with me. She wanted to give the surrounding teeth crowns because "they were touching and the bacteria that causes caries is a highly infectious disease" as she claimed the chip was not caused by trauma, but rather "tooth decay that had been going on for longer than a year" -but her tooth chipped 3 weeks ago--- insinuating she wanted to give my daughter crowns as a PREVENTATIVE. 6 CROWNS, 5 additional fillings, and for my daughter to be put to sleep at the hospital to have all this work done at the same time. When I objected to this, she belittled me saying I "didnt go to school to learn to read the xray pictures like her" (because visibly the cavities were mostly the size of the period at the end of this sentence.) She claimed her cavities were in the dentin but very clearly according to the xrays were not anywhere near the dentin. And I expressed concern that I would not allow my daughter to be put to sleep for UNNECESSARY crowns, But agreed that the one chipped molar needed to be crowned and that I agreed to the more extensive cavity to be filled. She then told me that "Well we can try to get all this work done in several visits under laughing gas and do the crowns one side at a time"... When I asked her what restrictions she suggested for a crown she told me she does not suggest any restrictions at her practice-- this is dangerous as sticky foods such as taffy or tootsie rolls can detach the crown from the tooth. Hard foods such as raw carrots and hard nuts can weaken and cause the bond under the crown to fail, resulting in the crown to detach-- in which case youll have to come back and she will get paid again for a reattachment. I asked what she suggested we do for the enamel being chipped off my daughters front tooth, and she wanted to do NOTHING for her, but a "wait and see" approach. this was appalling as she knew we were going to NY in a few weeks and I didnt want my daughter to suffer cold pain. I agreed to the needed crown but still objected to the other 5 crowns and then she told me, "Well if you dont want to do ALL of the work then you cant get ANY work done here and I suggest you go somewhere else and get a second opinion done." Do NOT take your kids here. Their health should ALWAYS be more important than her wealth!! Worst dentist I have EVER been to.

AL

Allie Medina

BEWARE!!!!! 5 out of 8 ⭐️ reviews had a bad experience and know there are many many more!!! Awful office!! We also went on a waiting list for a year refused to split the treatment plan up 9 months later when I got 2 other opinions and asked them if we can start any treatment and didnt want to put my daughter under anesteasia for extraction of 4 baby teeth!!!! I found out then they labeled my daughter as being problematic and difficult when she did NOTHING in the one and only visit to suggest that she would be if they did any extractions!! I think they label the kids as such so they dont have to do the work there, I only found about it when I called 9 months later to see if we could start any treatment instead of waiting another 4 months!! I was shocked when they said that this was the reason!! I was told she had to do the surgery route bc of her having asthma. My daughter has no anxiety about the dentist Never has. She goes to LeCompe currently and went to Dr McDonalds office and loved going for the last 8yrs. For them to say that about my daughter really upsets me and is just a way for them to get out of doing the work. Which I am happy that they arent now!! I will be reporting this office!! Also office needs to updated and cleaned!!! Maybe doors in the rooms instead of kids hear everything that goes on while they are waiting to be seen for an hour!! If they specialize in pediatric dentistry then they should know how to make kids comfortable and not refer everything to surgery!!! Not a pediatric dentist in my opinion they havent been able to keep one dentist in over a year!! At least 3 are mentioned in the reviews alone!!! This is why Dr McDonald office said not to let them do surgery on my daughter!!! He is HIGHLY RECOMMENDED, BEST GREAT WITH CHILDREN!!! Kids love going!!! I went threw a bad divorce and went to this office I am reviewing bc of insurance purposes but never again!!!

ME

Melissa Sansone

The front desk is unbelievably rude to me EVERY time I call or whenever I get there to check in for an appointment. You also wait in the waiting room for at least an hour to be seen. If my daughters work was done properly four months ago, she wouldnt need to be seen again so soon. Dr. Arruda is great, but unfortunately Dr. Falastin did the work on my daughter. Dr. Arruda said my daughter needed a filling and Dr. Falastin decided she didnt want to do it. . . I didnt find this out until after my daughter was out of surgery and it was the first thing I noticed. I asked why the filling wasnt done and she said it wasnt necessary. My daughter is now in so much pain, four months later. At our most recent appointment when I went in because my daughter is now in pain, they said Dr. Falastin had written down that she did the filling. I told them it was NEVER done and they said "well thats what our paperwork says." So now theyre incorrectly reporting what theyve done? Hmmm so they must have gotten paid for a filling they DIDNT do. I had an appointment to have it done in office and asked for it to be moved sooner because my daughter is in a lot of pain and the lady on the phone was so rude to me and said there was nothing she could do. I dont know how they run things here, but my daughters amazing pediatrician ALWAYS prioritizes children that are in pain and will get them in ASAP. I guess thats not how they run things here. I go here because they take my daughters insurance but after this next visit well be finding a new dentist. Ive already told everyone I know, if you love your child you wont take them here.