For Eyes Optical

12640 N Kendall Dr, Miami, FL 33186, USA

Category:	Optician
Address:	12640 N Kendall Dr, Miami, FL 33186, USA
Phone:	+1 305-273-1060
Site:	locations.foreyes.com
Rating:	3.4
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 9AM–7PM 12–5PM

Location

Photos 12

Reviews 11

Lidia A Martinez

Awful customer service. My initial visit while me and three small children were seen by doctor and he was great but being fitted for glasses was another story, the attending taller woman with short black hair who is hispanic, excused herself in the middle of our transaction to go get free frozen yogurt from around the corner. When I asked for her, another attendant finished my order as she walked in with her frozen yogurt. What kind of customer service is that? I never complained about it because I have worked retail and just brushed it off as she was hungry. On another visit I received a call that my sons glasses were ready for pick up early in the day. I called them to let her know that I was coming after work and on my way with three small children in the car at 745 and she replied that they were open until 8 pm. I got to the store at 757 and closed. I am not one to nit pick, and could understand her leaving early. I could understand even more if I had not called. I was so deflated dissapointed and will take my business elsewhere. Now its a pattern of poor customer service. I am seeking services elsewhere. Boo to you for eyes!

Jorge Sotolongo

My daughter and I went to "For Eyes" two weeks ago to get her vision checked. When I received the glasses and contacts ten days later, she was unable to see successfully. We returned to the store and talked with the manager. She was "unable" to find a solution as quickly as possible due to the fact that she had other clients who created appointments (clients who havent paid their service yet unlike me and my family)" Her solution was to create a new appointment a week later and allow my daughter to be incapable of seeing correctly for another week even though I already paid the service they provided a long time ago. To make matters worse, one of their young workers disrespected me and my daughters by sarcastically commenting as we left the store. They obviously dont know how to run a business or keep their customers happy. However, the optical doctors themselves were really nice.

Andrea Guerrero

The girl at the front desk unfortunately had horrible customer service. For this reason I didnt even get treated here. Its a shame for them to have someone with that attitude working there. I currently work at a doctors office and you should always strive to help the patients as much as possible and have a welcoming attitude.

Ayug Paye

I have come to this place for years and spent hundreds of dollars, doctor Stephen is great but the staff... Makes service awful sadly u see them walking around doing nothing while you have to wait for really minor repair to a frame way too long, frames I bought here , really sad I dont think Im coming back ever .

PEDRO VALDES

Very professional and friendly atmosphere. Equally as important is the fact that they get it right the first time. Their staff as well as their customer service are top tier.

Abby Badillo

Love this eye doctor. I got my glasses and love them. The doctors are all really nice and help you find the perfect glasses for you.

MariCarmen Gomez

long lines, and long wait, and your insurance had not been verified when you arrive, not good customer service, as they had before

andres solis

they have this thing called optomap that completely takes dilation out of the equation. i dont have blurry vision or anything.

Maryel Gonzalez

Always super nice and ready to help you find what best suits you.

Elisa Espinosa

Nothing compared as how it was 10 years ago with Dr H

Rhonda Coyle

Fantastic