Miami Shores Animal Clinic

Reviews 5

AL

Alexander Calzadilla

This is definitely a place worth talking about.. I had a bad experience here.. And so have many of my friends I will never understand how and why the entire team at this clinic would set out to make sure I lost the only thing left after the fire at my house, my dog Antonio. The Miami Shores Animal Clinic (MSAC) received Antonio by way of Animal control. I called their establishment and spoke with one of the staff who told me I had ONLY TWO OPTIONS with regards to Antonio. I could receive Antonio by paying what was sure to be a bill they had taken liberty of assuming I could not afford only to have the police come fine me and remove the dog days later. My other option was to sign a release of ownership over to the clinic so he could then be transferred out of Miami-Dade County and to the Broward Humane Society where I could then readopt him. I couldn’t understand why a release was necessary, but I was absolutely assured by their staff member Jennifer that I would have the chance to get my dog back as I would be included on knowing when the exact moment Antonio would be transported to the Broward facility. I visited him over the next couple days and the clinic saw firsthand the special relationship I had with this animal. I met the veterinarian caring for him and asked him what was next for his recovery. I was saddened to hear that it could possibly be weeks before he would get released. Strangely, hours after I left the clinic that same very day as the news from the vet, I received “the warning call” that Antonio was being release to Broward the very next day given his progress. I did not get that call the next day so I called and strangely Jennifer was off. I was devastated when Jennifer called me upon returning to the office where she said he had been transported to Broward already and that’s all they could say since I signed the release! I spent the next 7 days scouring Broward shelters for my dog. NEVER did ANY shelter receive Antonio, especially the one in which I was assured he went to. I was back at Miami Shores Animal clinic meeting one of the managers name

---

VA

vanessa v

Hello, I know this may bore many because it is a long review but, I feel like people should be aware of what type of clinic this is. I recently lost my dog and had posted flyers everywhere (even in the Miami Herald) and still no sign of him after a week. Then, I get a phone call stating that my dog was caught in a fire and they saw him on the news. As soon as I seen this it was like 11 at night, I called the clinic immediately in which I spoke with Dr. Cameu. He was very nice to me even though he knew my dog was caught in a fire but did not know he was not in my possession at the time.. He requested proof of course in which I had. He later informed me that a man had my son in his home in which was caught on fire. The fire rescue had to resuscitate my son for an hour to bring him back to life. I was devastated. This man stole my dog from my Grandfathers house and knew I was looking for him and yet did not return him to me.The guy knew my dogs name and had him with the same leash and harness I bought for him. Now because of this clinic responding for that call at the hour it was expected My son is still here today in healthy conditions. I thank this clinic so much for what they have done to save my dog and this mans dog as well. They offered many ways to pay for the High bill and always called to check on how my son was doing. These people actually care so much that I have even left my old vet because I feel at home with these people. As for the man who had these dogs in the apartment, I was told that they found drugs in his apartment and that he was not fit to take care of any dog and especially the one he claimed was his.I did not put this man in jail for stealing my dog because I felt bad they they had to take his dog away because they are not allowed in Miami Dade. Every claim that this man is making on this clinic is not true he is just upset that he could not take care of the pet how he was supposed to and now the dog is in a safe, loving, caring home environment. This clinic is the best clinic I have gone thus far and will continue to go for as long as it is there.

---

JO

Johnny Moe

I brought my little dog in to clean her teeth Jan 17th, 2017. I ended up paying almost $500 after a growth was discovered in her mouth. The area was cauterized and a biopsy was taken. After about 30 days, I noticed that she had slight irritation after eating. Having a couple of trips to Europe I hoped that it might just go away since the issue was intermittent. I called the clinic today to tell them what was going on under 60 days of the procedure. I was first told that I should take her to a canine mouth specialist without them looking at her. The receptionist then told me that it would be $45 for them to look at her. I asked for a manager to call me back. The manager, a gentleman named Javier, said they would take a look at her mouth but it would cost a doctors visit to do that. He said that I didnt call early enough and took no interest that possibility their work might not have been done properly (we all make mistakes). I then made the comment, "If I bring her in and it was a mistake you guys made or something you overlooked for the cleaning, It seems fair to me that I wouldnt have to pay for it. If it is something else, Id be glad to pay." His response, "Wed be glad to look at her for $45." They just lost a customer. Javier chose unwisely.

---

LI

Lisa DePriest

How many great things can I say about my experiences at Miami Shores Animal Clinic? I happened upon this place by accident when a friend had an emergency with his dog. Dr. Cameau was beyond wonderful. My friend became an instant client. I then had my own pet emergency and Dr. Sanchez came to my home to examine my dog but sadly, had to put her out of her pain. As hard as that was, the entire experience was actually calm and peaceful because my dog was at home, in her bed, surrounded by her family. Really, I would never have it any other way. Now Dr. Zayas has joined Dr. Cameau and he is great. I had to take my cat in and dont think she has ever been examined so thoroughly. I am so pleased with both Dr. Cameau and Dr. Zayas and the entire friendly and knowledgeable staff. I highly recommend this clinic and their in house insurance plan. I have both my cat and dog on the plan and it cannot be beat. Oh, and I almost forgot to mention, they offer grooming service which both my cat and dog had. Excellent!

---

PA

Paola Baide

First let me say I am a previous employee of this Animal Clinic and even continued to have my dog cared for by this Clinic up until recently. Im not sure who is running the "show" in this clinic but to charge $80 dollars a day for boarding ANY size dog is RIDICULOUS!! And then to have the receptionist "Brittany" call me ridiculous and hang up in my face because I was shocked about how much they had the audacity to charge on boarding alone was very unprofessional!! Not only that but the practices ive seen in this Clinic are very questionable. This was the first clinic I worked out so I didnt know any better but after years of experience I would tell any pet owner to run away! They will rip you off no question about it.

---

---