North Valdosta Dental Care

Reviews 11

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Brandi Grow

Beautiful waiting area, lovely office, TERRIBLE customer service, and a terrible dental experience for me!! I have been a patient there for five years. Three years and 11 months ago I had three crowns placed by Dr. Bynum (not cheap). In November, one of the crowns came off and I needed to have it re-cemented. At this time, I paid for it and I was fine with that because sometimes things just happen. Monday, June 5th (7 months later), a different crown came off while eating dinner. I called to get an appointment and was informed that I had to pay for the visit in advance (with no outstanding balance, ever) I paid for the visit and went to my appointment (within two days of my crown coming out). One of the technicians cleaned my crown while we waited for Dr. Bynum. Within a minute of seeing Dr. Bynum he stated that my crown had a crack (after only 3 years) and would need to be replaced. He stated, "At no charge." I was very happy to not be charged because the GOLD STANDARD for crowns is way longer than 3 years and 11 months. In fact Dr. Bynum had stated to me when the crowns were placed that they can last up to 20 years. Dr. Bynum stated he would temporarily cement the crown. He did just that. When I went to check out the lady at the front said that I needed to have it replaced asap and it would be 1200 dollars to replace the crown. I was caught off guard and relayed to her that Dr. Bynum stated their would be no charge. She spoke with another lady and said that Dr. Bynum had made a mistake and did not realize the three year warranty had expired!! That was it!! No explanation from Dr. Bynum about the mistake other than through his staff that in order to have a permanent replacement, I would have to order a new crown...at cost. No explanation about why I have had two crowns fail in less than 4 years. Within hours of getting home, the crown came off, AGAIN. It was only 6:30 so I tried to call the office and could not get in touch with anyone!!

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Beth McArthur

Like most people, I do not enjoy going to a dentist. However . . . my visits to Dr. Bynums office are pleasant. Dr. Bynum is THE dentist to see for your dental needs. Friendly, warm smiles greet me at each visit along with a professional staff . . . ready to treat me with kindness and concern and answer any questions I have. The office is warm and inviting . . . the waiting area is comfortable like a living room. The exam rooms and operatories are up to date with state of the art equipment and comfortable dental chairs. After I have a procedure, one of the staff members always follows up and calls me to see how I am doing. Dr. Bynum is both professional and down to earth and willing to discuss any concerns and also makes time to chat a few moments. I am thankful for Dr. Bynum and his team.

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Jerry Smith

I am so glad I chose North Valdosta Dental Care for my dental needs. I have had lots of work done and still have a little ways to go. Dr. Bynum and his staff are all just wonderful folks that really care about your comfort and your satisfaction with their work. No one looks forward to a trip to the dentist but I no longer dread my next appointment. When you arrive, you will be greeted with beautiful smiles and great big HELLOs from everyone you meet.

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Cynthia Sadler

Always greeted by name. Appointments are always on time, all staff friendly and polite, they will go the extra mile to see to your comfort, and will even work out ways to help you after hours.

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Angel Moore

Very friendly staff and Dr Bynum is honest and skilled. They work with you and give plenty of options based on what you can afford. Best dentist in Valdosta for sure!

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Steve Mccormick

Very professional with a friendly atmosphere! Dr Bynum & Staff have been taking care of my dental needs for over 15 years. There care & service are the greatest!!

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Robert Pound

If every dental experience was as great as going to North Valdosta Dental Care then people would love to go to the dentist like I love going to the dentist.

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Marcia Duren

Have taken care of my needs now for about 4 years. They are like family. Dr B and staff do a wonderful job. Would highly recommend.

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richard foster

HAVE BEEN WITH DR BYNUM FOR OVER 20 YEARS, NEVER A BAD EXPERIENCE,ALWAYS A VERY PROFESSIONAL STAFF, UTILIZING THE LATEST TECHNOLOGIES.

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David Neely

Awesome staff how your always greeted with smiles from everyone and such friendliness , would very much recommend !!!

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Barry Chapman

Great Dentist! Conscientious, thorough, prompt and painless! Great personable staff!

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