Northwest Community Healthcare Behavioral Health

Reviews 4

JO

Joseph Marovich

Wow. I went to the adult inpatient for chemical dependency. STAY AWAY FROM HERE. HERE WHAT I HAVE TO SAY. These people want to take away all your privaleges. No caffeine or pop or coffee. No cigarettes. No going to outside aa/na meetings. We were able to watch movies on Saturdays and have pizza (The food there sucked) and they decided to take away pizza and movies. I was able to leave for 5 hours on a pass to visit a sober home and they said I cant have my cigarettes or money. Who do they think they are taking away all the simple things that make a regular person happy. I brought medication from home. (seroquil) when I left they would not give it back to me. This medication is not narcotic. I was beginning to think they have some type of sick way of taking things away from people. But what they did with the seroquil was illegal. I was also taking suboxin. They kicked me out and did not give me a take home script. (illegal once again). So now Im gonna have withdraw symptoms from that. I hope it doesnt cause a relapse. Very unprofessional way of handling the discharge. They should have given me an appropriate dose 5-7 days worth until I can see a doctor. I stayed there for 33 days. Certain staff members there act very childish and pick people to have grudges with, and sometimes try to get you to argue. I decided to give this place a try because my insurance was accepted there. I felt like I was in an adolescent unit based on how the people in charge thought it was necessary to give me rules to follow that one would give a teenager. Serious, before you chooses this place check out others if you have that option. I am really upset they took my seroquil away from me. I use the medication for sleep and mood disorder. They said I couldnt have the medication that I brought in, back. They said they disposed of it. This is just an example of one of the childish unprofessional acts that took place. I will say the counselors were great though. They really do care and tought me a lot of good coping skills, yoga, and meditation. The nurses were very caring and compassionate except for the head nurse. She liked and enjoyed provoking a lot of patients. She claimed she was teaching us to use radical exceptance , and many of the patients were to immature to see through her little games and would get so angry. I feel like she had some type of attitude problem and character flaws and because she is the head nurse and nobody could stop her. On my 30th day I shared that I dont want to do their intensive outpatient program. My sponsor advised me to go to meetings and work the 12 steps. I also have to get back to work, I am in debt because Ive been in the hospital for the last 30 days, and on top of that I have to pay for whatever they are billing me for. But once again the staff here want to control my life even outside and after I have left there program. I appreciate there advisement but I have to do what works best for me. Because I am not doing exactly what they say they decide to kick me out. Once again very immature. I cant stress that enough. I am happy to say I quit smoking and I am drug free because I want to be. I hope I made my point clear. I want to give a special thanks to Carolina, Miss A, Ann, The Russian nurse Maria, Jody and Craig. These people did a very good job of teaching me life skills, however the program and certain staff members there made this unpleasant. Find another rehab people, this one, well some things arent right, and I am leaving out a lot of stuff that was wrong. I have been to other rehabs and this one I would not recommend to a family member or friend. : (

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KA

Kaleigh Duffie

I was in adolescent inpatient for about a week. I recognized that I needed to be there and that I did need help, but some of the staff was just flat out rude. They would make you feel like you are very much beneath them. Also, if you are on "Level O" (which everybody starts out as and typically leaves as, considering it takes quite a lot to level up), then you are not allowed to talk to any other patients under any circumstances unless you are in a group therapy, and you cant even hold a regular conversation in there because group isnt made for casual talk. You cant even talk while you eat. Its like prison. I understand that its a time to focus on yourself, but you shouldnt be denied the basic human desire to talk. There should be a better support system for first time patients as well, because its a traumatic experience to be thrusted into this strict lifestyle even if it is just for a week or so. I was a first time patient and I felt like I got no emotional support or reassurance when I first got there, which even bothers me now, because it hurts to remember how scared and upset I was. You are also not allowed to read books or magazines for pleasure unless you are above Level O. We are given a lot of free time, and during that time you can work on some of your goals set by counselors. But people like me, that work very hard and finish work fast, were left sitting there staring at the ceiling with nothing to do. Patients should at least be allowed to read a book.Overall, I feel I was left with PTSD from how harsh and strict this unit was. It may have been more tolerable if there were more polite workers that actually truly wanted to help struggling adolescents, verses just get the job done and collect a paycheck. Please reconsider some of your employees so that patients feel more comfortable and cared for at this facility...

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DA

Dan Garcia

pros - the patients are friendly for the most part some good intentions and excellent staff members the food is decent and you can order as much of it as you want some basic spiritual and therapeutic groups cons- you cant leave the unit, (can make for a lot of sitting around) some staff members are intrusive and straight up rude (i have heard many people complane as if they talked down to you) the only major complaent is if your inpatient they have a thing called room check for your "safety" were they check your room every 5mins and well walk into your room and wake you up out of your sleep just to say "Im just checking on you" it feel it to be a little reduant and i felt like my privacy wasnt really being respected and they send you a huge bill a month after your visit. not really a big deal but i felt i would of got more out of it if they were more therputic in their actions. i never been to jail or prison before but i felt like i was on lock down. with an expanding felling as if i did something horribly wrong to be their in the first place

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KA

Katherine Heinz

This place sucks; all they did was drug up my daughter and kick her out. Staff was rude and she was in a group of individuals who were on "police hold" for some fairly violent crimes. Also the after-care / continuity of care completely SUCKS. They told her she would be able to get in to see the psychiatrist they recommended...it took over a month. This cause two more inpatient stays at another facility because her meds were not working. Stay AWAY....FAR....FAR....AWAY. Since the facility is run by Linden Oaks, they are not in my network so she couldnt continue to see the doctors. Basically did a dump and run - heres a list of doctors; good luck.

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