Category: | Dermatologist |
Address: | 1410 W Broadway St #205, Oviedo, FL 32765, USA |
Phone: | +1 407-359-2100 |
Site: | advancedderm.com |
Rating: | 3.4 |
Advanced Dermatology and Cosmetic Surgery is a dermatology clinic located in Oviedo, Florida. The clinic has a rating of 3.4 and offers a range of dermatological services.
Personal Attention: One patient mentioned receiving personal attention for a fingernail damaged during heart surgery. The treatment was described as caring and gentle.
Effective Treatment: Another patient was pleased with the fast-acting treatment for psoriasis provided by Dr. Mamino.
Professionalism: Several reviews highlighted the professionalism and friendly nature of the staff and doctors. The facility was also noted to be very clean.
Appointment Delays: Some patients experienced delays in their scheduled appointments, with one mentioning a 45-minute wait despite having a 9 a.m. appointment.
Reception Issues: There were complaints about the receptionist's attitude, including hanging up on patients and being unprofessional during interactions.
Aspect | Rating |
---|---|
Professionalism | 4.0 |
Treatment Effectiveness | 3.8 |
Customer Service | 2.5 |
Overall | 3.4 |
"Very experienced and knowledgeable staff."
"Dr. Mamino solved a problem that had defeated 3 prior dermatologists over a 7-year period."
"I was very pleased with them. Fast and professional."
The clinic seems to have a mixed bag of reviews, with the medical staff generally receiving high praise for their professionalism and effectiveness in treatment. However, the administrative side, particularly the reception, appears to need improvement in customer service.
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helen chalonec
I have had the worse experience ever about a year ago at the Oviedo, Broadway office!! Starting with their rude receptionist! I went there because I strongly believe I acquired some type of a fungi on the bottom of my feet while on my beach vacation! A young nurse practitioner came in and told me that it was probably from the nail salon and prescribed a medication! Two weeks later or so the fungi was spreading and my feet cracked, causing so much pain! I made an appointment and the same nurse practitioner saw me and prescribed another medication and scrape part of the rough areas and sent it to a lab! To make a story short and at this point I was very frustrated, I wanted to see a specialist!!!!! The third appointment about a month later, no results yet from the lab because I was told it took TWO months, I left with a prescription for a compound medicine! The latest medication took care of about 75% of the infection! I went to the pharmacy for a refill and they denied it and wanted me to see the SPECIALIST first!!!!!! Unbelievable!!!!! Thats what I wanted to do in the first place!!!! As a result, and a year later I m still dealing with this and hoping I can see a knowledgeable professional where ever I go now!!!
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Ruth R.
My mother had scheduled an appointment, and the receptionist at this location had hung up on her while she was trying to figure out where the place was located. Not only was the receptionist rude, but she was unprofessional when I spoke to her myself regarding the way she spoke to my mother. She kept blaming her, and making accusatory remarks on how "she hung up first" and "my girls heard her yelling". My girls? This isnt some type of high school club - its a medical office. I tried to speak with someone regarding her nonprofessional attitude, but was only put on hold for about 30 minutes. I would just recommend to be proactive about your appointments, and regardless of whatever is going on with traffic or lack of knowledge on the direction of this place - these people wont take it, and youll have to reschedule.
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Lynda Gayle
Julia Storti gave personal attention to a fingernail that was accidentally damaged during a heart surgery. She was very empathic to the problem and suggested a med that would assist in it growing back stronger. I had several skin problems and was delightfully surprised at how caring and gentle they were with the removal of a skin cancer. It was a clean cut the first time, even though it had to have the biopsy and MOS procedure was so pain free. I was really impressed with the professionalism and concerned care that they gave to me.
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Cesar Figueredo
I really appreciate the concern shown to me by Dr. Mamino and the staff of Advance Dermatology Surgery. The treatment for psoriasis is working much faster than anticipated. Thank you very much for all the help given to me. Much appreciated. Cesar Figueredo
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Charles Davis
I arrived 1 hour early for my appointment but was still seen in under 15 minutes. Very experienced and knowledgeable staff. Great and friendly service rarely seen in the medical profession. A very intelligent and credentialed doctor.
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Jason Jones
Not sure how the care is but with a 9am appointment and still waiting 45min later to be seen is ridiculous how are you this far behind this early in the morning!
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Jim Helen Rice
DR. Mammino is very very good. He really checks you over. He also has a good bedside manner. We highly recommend this Doctor. Wilfred and Helen Rice
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Dan LaMay
Always very professional and willing to answer all of you questions. I would recommend Dr. Mammino to anyone that needs something on their skin checked out.
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Mitch Albaugh
Dr. Mammino solved a problem that had defeated 3 prior dermatologists over a 7-year period. I had accepted that I was just going to have to live with it.
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John Mahoney
Extremely professional and friendly! The facility was very clean. The Doctor and staff were outstanding! Highly recommend!
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Roger Mathews
Excellent and friendly staff, very competent and caring. Wait time was not bad either, maybe 15 minutes or less.
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Ed Martin
My wife and I have been with them probably 15 years and always excellent care and professionalism. Thank you
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José Manuel Rivas
Ive taken my son there twice and I was very pleased with them. Fast and professional!!!
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Elyse Julian
Fantastic medical care! Very clean, professional, and knowledgeable.
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karen rouco
Nice office and staff they did an amazing job and Dr too.
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jackfitzable
Friendly staff, always on time, and they listen to you .
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Jerry Ventre
Excellent health care; great office team.
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Ted Prindle
Nice facility -- good personnel !!!
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Pattie Hulme
Mike Hulme. - excellent service