Category: | Obstetrician-Gynecologist |
Address: | 2304 Wesvill Ct #210, Raleigh, NC 27607, USA |
Phone: | +1 919-782-6700 |
Site: | gynraleigh.com |
Rating: | 3 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–12PM Closed Closed |
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Sherri P
The Front desk service; as a patient receiving services here for nearly 10 years has turned into a nightmare! Will be filing complaint with the medical board. Arrived at 1:20 for 1:30 appt @ 2:03 still had not been seen! Spoke to lady at front desk (Chelsea). She knew I had been sitting for over 50 minutes. I had to ask her if I was still on schedule to be seen because I was the only patient sitting in the waiting area. 4 other patients who arrived much later were immediately seen by the same dr. I had an appointment with before them. I asked for a copy of the transactions for the day. I discovered Chelsea had me as checking in at 1:45. I spoke with the front desk supervisor. She stated that the nurse was following the strict rule of: if you are 15 minutes late you must reschedule. The supervisor (Sally) apologized for "hurting my feelings". I was lead to believe there may be certain people they are just not interested in providing care for ( but is making it seem like a patient mix up). Please stay away from this practice if you are really needing care and dont have time for this drama. I do have significant documentations and recording to support the validity of these statements.
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Sheila Loring
It is impossible to get a nurse to call me back. Theyre supposed to call back within 24 hours, but I never hear a thing, at least from Janice Alexanders nurse. The front desk staff kept repeating this rule, and I told them multiple times that its not being followed. The staff member didnt seem concerned. A medical practice should care more about their patients than to hide behind some rule they dont follow. Find a different practice. There are plenty of them. Thats what Im doing.
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Heather Muzila
Ive been a patient of Dr. Benavides since my early 20s. (turning 31 this year.) She is a phenomenal doctor with a spectacular bedside manner. She really cares for her patients and is always so gracious, patient, sweet, kind and warm. I can not say enough good things about her.
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erica hardy
I see Dr. Janice Alexander and I would never see anyone else. She is so great and truly cares about her patients and is so kind and genuine. She makes what could be a painful and awkward situation, a comforting situation.
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Courtney Tate Abrams
Raleigh Gynecology and Wellness has exceptional service and I always feel comfortable when I visit. Ive been going here for 13 years and will continue to keep coming back!
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Shanika Howard
Worst front desk people in the world. They are rude and cancel appointments. Syper long wait time just to be disrespected.
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jross
Worst experience with the office. Can not get insurance filed correctly
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Gretta Handley
I have been coming to Janice and Dr. K for years and LOVE THIS OFFICE!