Kamm McKenzie OBGYN

Reviews 3

LA

Lakin Herrin

I moved to Wake Forest, NC in August of 2014. I was looking for a OB in the area. I moved from GA and loved who I saw there, so I was not to excited to find a new OB. I called the office to make an appointment for what I thought was a UTI. The receptionist answered and I was informed that I could not be seen until I scheduled my annual. This was in February and I was not scheduled to have my annual until April. So they expected me to be super uncomfortable and deal with it for two months. I decided to go to urgent care and was given medication to deal with what was a UTI immediately. It then was time to schedule my annual and all of my friends in NC went to Kamm McKenzie or another office that was 30 minutes away. I decided to give them another try. I went in, and they were nice and quick. I was given a pregnancy test for safe measures at my request and it was negative. I was going on three weeks late at this point. The next week I began to show many signs of pregnancy, and still havent had my period that was normal to me. I mean I am on birth control, I have around the clock periods, and they are always the same. I know my body and knew something wasnt right. My husband bought me 2 ept test. I took the first one and initially it came up negative. I walked away and came back and it was positive. Yes, after the time frame, but Im not a nurse nor do I know anything about pregnancy, so I was concerned. I took a second one that was negative. I called a friend who works at a pediatricians office and ask her. She stated my hCG level could possibly be low and I should take another. She told me it may not show up right away because of that. The next morning, I used a first response test. I was told that at any time if the test showed a positive line that I was pregnant. Well, initially again it came up negative. My husband came into the bath room and there was a faint positive line. So he was concerned and ask that I call the doctors office, so that I could get assistance. Being 22 and 8 1/2 hours from my family, I was looking for someone to just inform me what could be going on. The Friday before memorial day, I called the office, (before the closing time). Someone answer the phone and said abruptly "Are you calling with an after hour emergency." Not sure that I was calling the right office I said excuse me. She said again "ARE YOU CALLING WITH AN AFTER HOUR EMERGENY." I said um no? She said "Well, your going to have to call back next week, they are gone for the day. Needless to say, I called back Tuesday leaving a message with a nurse who called me back and stated that I need to leave a message with a different kind of nurse. So I did. The OB nurse called me back and made me feel like a complete idiot stating that there is a reason why the instruction give you a time frame on a pregnancy test. She also told me that the spotting I had 3 weeks ago was probably my period. Maybe I am ignorant, but I know what my period is like each month, and that one was not normal. In conclusion, if you are young and uneducated as two everything that should or shouldnt happen when you may or may not be pregnant. You may want to find a different office to walk through those questions with you. If you do deicide to call this office, be prepared to be interrupted in your explanations, feel like a complete idiot, and like a big waste of time to their life. I believe I will be going somewhere else.

SA

savanna stiltner

It all started in June 2014, I found out I was pregnant through home pregnancy tests and knew I needed to schedule an appointment. I called Kamm McKenzie OB/GYN because they were the closest place to my home. I went to the location on Durant road mostly. When I called them they told me that I would not have my first appointment until 9 weeks so I said OK. It was my first time being pregnant I did not know anything about procedures or what have you. I began telling my friends (they have multiple children) about my appointment and they said that 9 weeks sounded really late for an appointment. I still did not think anything of it. It was finally appointment time and my boyfriend and I got the whole "Your Having a Baby" initiation process that they do. We were both very excited. They we went to the ultrasound room only to find out that our baby had no heart beat. It turns out the baby had stopped developing at 6 weeks but my placenta had continued to grow and be healthy, which the doctor said was abnormal. The nurses then ran my HCG levels to make sure it was a miscarriage and it was. My body was unable to have a natural miscarriage so I had to have a chemically induced one. The doctor called me and told me I could pick up the prescription and take the pills and then everything would come out but I would have to call out of work because it was a lengthy process. I did everything I was told and went through hell for 3 days and then I thought everything was over. This all happened in September 2014 and I was never told that I needed a follow up visit. Flash forward to December 2014 My period had started normally in October 2014 but did not stop so I went to the Kamm McKenzie OB/GYN again in the first week of December 2014. It turns out the pills for the chemically induced miscarriage had not worked completely and I was still carrying parts of my placenta and fetus inside me. This almost set up an infection that could have killed me so the day I went in to see why my period was lasting so long they scheduled an emergency DNC. I was told the surgery would take place at noon and I was not allowed to eat so my boyfriend and I went straight to the hospital to get prepped for surgery. I was in inpatient from noon until 11:30 pm when the doctor from Kamm McKenzie finally got to me. The surgery took around 45 minutes then everything was on to recovery road from there. this entire ordeal cost me almost 2 months of missed work as well as $7000 in medical expenses as well as an unexpected $500 bill that Kamm McKenzie OB/GYN forgot to send me until June 2015. All of this could have been prevented if they would have just told me I needed a follow up appointment after I took the pills to chemically induce my miscarriage. TL;DR: I almost died because they did not tell me I needed a follow up appointment after my miscarriage.

DA

Dana Nicke

This is my first pregnancy with Kamm McKenzie, second pregnancy for me. There is a lot that I have forgotten in the past 5 years though! Kamm McKenzie is great, the doctors seem very knowledgeable and the staff has been over-all very accommodating and genuine. Ive read most of the reviews on this site and agree and disagree with some of the complaints. 1. At first the front desk staff did seem a bit abrasive and un-welcoming, but that changed the more that I came to the office, so maybe that first experience was just a bad day? 2. I read a couple reviews with frustrated ladies regarding the first appointment date etc. I couldnt remember for anything when the "first day of my last period was", over a month ago at least and I cant remember back that far. BUT I knew that I took a test on ___ and it was negative, then I took a test two weeks later and it was positive, so that gave the nurse an idea. She wasnt condescending or aggravated with me, she just helped me narrow down some dates so again, maybe some of the other reviewers caught a nurse on a bad day. 3. MY biggest complaint with both locations is the wait time for the doctors. I typically schedule the first appointment time in the morning and I cant figure out why Im waiting in the rooms for over 20 mins (on at least two occasions) for the doctor to come in, Ive started to bring a book. There is no apology for making me sit there for 20 mins either, I have to work a full time job and a family and try to schedule in doctor appointments, my time is extremely valuable, I dont appreciate waiting when we have a mutually agreed upon time that both parties can meet to see each other. This is the only reason I gave 4 stars instead of 5. I would still highly recommend them as Im new in the area and they came highly recommended to me.