Category: | Veterinarian |
Address: | 2 Glen Ed Professional Park, Glen Carbon, IL 62034, USA |
Phone: | +1 618-656-5868 |
Site: | olsenvet.com |
Rating: | 4.8 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed |
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Jaimie Madison
This is a long review but alot of information. I have been going to Hawthorn for years now for my 2 pit mixes. My female Baylee she ended up tearing her acl in her left leg. When i took her to Hawthorn the cost was over the moon for just the basic surgery costing 3k+ for one leg using the sutro. Now that was in March so we decided to wait to say some money for the surgery. All was good till May 7th she went down and tore her other leg. At that time she couldnt walk hardly and i disnt have 6k to spend on her legs. I called some friends and other vets who said Dr. Olsen has done great job repairing acls. So we called and we got in the same day. Jennifer was soo sweet and took time to talk with me on the phone and not act tho my questions were a inconvenience. When we got there we were a little hesitant but after waiting a few minutes we seen Dr.Olsen and he looked my girl over and explained everything to us along with showing us what he will use in her knee. Me and the husband felt great with all the info and scheduled her surgery thay Fri the 12th of May. We dropped her off i of course am very attached to my girl so i had some tears but the girls were so sweet to me and my girl. They called me when her surgery was over and told me i could call and check up on her the rest of the day which i did befor they closed. The next morning i picked her up at 8:20am and we started her therapy with Jennifer. Dr.Olsen came to check on baylee as well. We had 3 days of therapy along with red light therapy. Dr. Olsen is amazing dont be hesitant about if you can afford his prices because ill tell you that he is so much more reasonable that we ended up paying a little over 1,280 for her leg along with her therapy, Hawthorn didnt even offer therapy and it saved me. 1720.!!! Im happy to say after 1 week she is back to waking. I have some videos of her recovering on youtube at acl baylee. You can check it out . I would recommend Dr.Olsen 100%.
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Sarah Monaco
NEVER TAKE YOUR PET HERE!! If zero stars was an option Id go with that... I brought my cat in to see Dr. Olsen for the first time. He was diagnosed with a UTI (common in male cats). Dr. Olsen said that my cat needed to be catheterized and kept over night. He then called the following day to say that my cat was blocked up again so he re-catheterized my cat and kept him over the weekend. The doctor went out of town over this weekend, but decided to clear my cat to be sent home on Monday without seeing him first (which he admitted to). I went to pick my cat up after work on Monday and the nurse yelled at me for trying to open the carrier in the office to see how my cat was feeling. When I got my cat home and let him out of the carrier, he was dripping blood WITH the plastic parts of the catheter STILL SEWN INTO HIM and he was covered in his own pee from laying in it all weekend long... I have the pictures to prove it... To add to that, my cat was sent home from Olsens office with a completely blocked bladder. Olsen and his staff did not even check on the state of my cats bladder before sending him home with me. I had to rush my cat to the emergency hospital, where they told me that surgery was required because his area was too irritated to try to catheterize him again. When my cat got into surgery it was discovered that only 1/4 of his bladder was left because Olsen used outdated medicine (a hard catheter) on my cat which punctured a hole into his bladder. The emergency vet clinic was unable to save my cat due to this. To top it all off... Olsen still charged me for the "work" he did on my cat. When I went to his office to explain why I refused to pay the bill, he threatened to take me to collections. Heartless.
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Sonia Revelt
I met Dr Olsen as my dog companion fought his five month battle with cancer. Dr Olsen is the kind of veterinarian I respect for he was honest, direct, and clearly laid out our treatment options. He was also respectful of our decisions. But why I recommend Dr Olsen is because he treated not just my dog but also me. As different aspects of the disease showed themselves Dr Olsen was there to calm me down and help me focus on helping my companion. He taught me how to apply bandages, how to understand severe vs. minor wounds, and, most importantly, how to know, understand, and accept when the end had come. Dr. Olsen was always available in person or over the phone for me and my dog, even on Thanksgiving and New Year’s Eve. When time had come Dr Olsen came to our home to minimize the stress on my dog and my family and helped my dog pass rapidly without any pain. And a few days late Dr Olsen kindly gave us a final paw print and locks of my companion’s hair prepared by his receptionist to help us remember the good times with our companion. Finally, Dr Olsen is also an active member of our Edwardsville community (he is on the school district board amongst other commitments) and clearly applies his veterinarian oath to work for the benefit of society in all aspect of his life.
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Abbigale Berrey
We went here once for vaccines since our vet was booked for a while. To start off, one of my cats HATES being in a cage. So we walk her on a leash. She behaves better than any small dog Ive met. They made us put her in one of their carriers. That wouldnt have been too bad if we werent in the waiting room long past our appointment time. We ended up chatting with the receptionists about the two dogs behind the desk that were all bandages up. They both had been spayed earlier. When we finally got to go back to the room and meet him, he was very impersonal. While we were paying a lady came in to pick up one of the spayed dogs. She came running back in a few minutes later with blood all over her hands. A stitch had pulled and the dog was bleeding. The receptionists handed her some towels and said the dog would be fine. We quickly left after that. I didnt want my precious babies anywhere near that place.
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Katie Bursich
I have been to so many veterinarian offices for my cat over the years, but I think Ive finally found the right veterinarian for me. A friend of mine told me about Dr. Olsen. Ive been bringing my cat to Dr. Oldens office for a couple years now, and I have nothing but fantastic things to say about this business. Sometimes Dr. Olsen will answer the phone himself, which I think shows that he genuinely cares for each and every one of his clients. Whenever I call, I am always able to be seen the same day. Dr. Olsen has never tried to pressure me into paying for unnecessary procedures or tests for my animals. He is very honest and upfront. When my friends dog passed away, I believe that Dr. Olsen personally made a trip to their home in order put their dog to sleep in their home. I am definitely planning on keeping my service with Dr. Olsen in the future!