Category: | Internist |
Address: | 2225 W North Ave I, Melrose Park, IL 60160, USA |
Phone: | +1 708-345-3423 |
Site: | northparkmed.com |
Rating: | 1 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
AN
Anthony Hernandez, Jr.
Dont go here. Theyre all about the money. Went in for my FREE Yearly Check-Up which Im entitled to under my insurance. I then get probed with probably 30 questions which I thought mightve been normal but odd. They were fishing for something wrong with me. When they finally got to an issue (theyd find an issue with ANYONE with their line of questioning) I elaborated on it because it makes no sense for me to lie about my health to the Doctor. 3 weeks later I receive a $200 bill for my "Free yearly check up" and was told by their staff that it was MY duty to tell the Doctor I was only there for a yearly check up - EVEN THOUGH I booked my appointment as such. It is not my fault they cannot communicate what the clients are there for internally. Further, they did NOT bill my visit as my Free yearly visit - they billed my visit as a Diagnostic visit which is why I received a bill. The insurance company told me all I had to do was call the Doctor and have them change it. The Doctors office played the "Its the insurance companys policy" card which is just not true. Id rather throw another $200 down the drain rather than go back to this office (though the Doctor was very kind). If I knew I was going to be taken for a ride I wouldve never gone here. I wouldve had no problem paying $200 for a visit - but the manner in which it was done felt dirty, conniving and extremely non-transparent. This is the worst customer service Ive EVER had at a Doctors office.
MI
Michael Carrasco
Dr. Martino and his staff are amazing. Every time Im in the office Im well informed on whats going on with my health. They keep me up to date on my progress. Dr. Martino has a great bed side manner as well. Dr. Martino and his staff also keep me updated with all my lab results as they come in, which I appreciate a lot. I am so glad i found this doctors office!!
IV
Ivy Laungayan
Such a personable and compassionate doctor. He explains everything thoroughly and I could tell he truly cares about his patients well being. I wish I would have found him years ago.