Rosin Eyecare - Northbrook

1917 Cherry Ln, Northbrook, IL 60062, USA

Category:	Optometrist
Address:	1917 Cherry Ln, Northbrook, IL 60062, USA
Phone:	+1 847-564-2020
Site:	rosineyecare.com
Rating:	4.1
Working:	10AM–6PM 8AM–7PM 10AM–6PM 8AM–7PM 10AM–6PM 8AM–3PM Closed

Location

Photos 21

Reviews 28

Nassrin Jalili

At Rosin Eye care, I had a good experience with the physicians; however, my experience with management and accounting has been a nightmare. Last year after my one annual visit, I was charged for the co-payment three times. Eventually, I found out that Rosin was also changing accounting services. Moreover, the company had communication issues. I spent hours talking to the accountant and managers and finally Rosin agreed to refund my money. But there actually was never any refund. After waiting three months, I called again and I seemed to be back again at step one. Rosin’s managers and accounting personnel have no record of any of our pervious conversations. I am deeply disappointed at their behavior and record keeping and warn all Rosin patients to carefully review their bills for overcharging and not to expect any help from management personal.

Kathy Prazenka

Deeply disappointed in Rosin at least at the Northbrook location. The exam and purchase was pleasant enough but my glasses broke, I did not break them after only 10 months. A small weld an the temple failed and Rosin said they could not fix them and could get new frames at full price. Manager gave no customer service regarding the failure of the frames. When I looked online for the designer of the frames everyone who sold that frame offered. 1 year guarantee for defects. Rosin never offered any consideration. I will never go back there.

Betsy Smith

I recently ordered contacts from your Northbrook office. I believe it was Jessica who helped me, and she was extremely helpful. She took the time to price match my contacts for me and I am so thankful for the considerable amount of money that she helped me to save, and for the wonderful customer service she provided. I am always greeted warmly when I enter your office and all of the staff members are welcoming, professional, and go out of their way to make it a positive experience. Thank you so much!

Norberta Vargas

Although the staff is very friendly, the doctor conducted a poor eye exam. I was forced to go back to have another doctor examine me after I figured out that I could not see that well out of my new glasses. They ordered new lenses, but based on how I can see with the new set, doctors there still didnt get it right. I see better with my old pair of glasses that I received from Libertyville Vision center the year before. I will not be coming back to Rosin.

Clos S

So I dont know where to start, I was in the other day looking at glasses but was not immediately greeted by the women behind the desk. I believe her name was Omaira. had to ask a patient what her name was cause she claims she was busy and didnt follow up on my presence in her showroom. very unprofessionaland will never come back. should have went to lens crafters like my friends recommended.

Sally Feder

Dr. Rosin is thorough and knowledgeable! After having unsuccessful cataract surgery elsewhere, I came to Dr. Rosin for his expertise and help. After a few months, my vision is improving. Thank you for your time, your knowledge and patience throughout this long process. Every employee, from front desk to ophthalmologist and staff have been extremely caring and patient. Thank you!

Caryl Quidayan

Dr Dygola was very professional, friendly and took his time with the exam. He answered all my questions. The staff was equally helpful in selecting the correct eyeglasses for me. They made time to do adjustments, etc. I get a lot of compliments with my new glasses. Thank you, all! Well done.

Cliff Fisher

I had the PRK surgery in February and the staff and Drs couldnt have been nicer or more professional. After nine months I wasnt completely satisfied with the results so they performed a second, complimentary, PRK procedure. Overall, my experience was very positive.

Kathrine Dennis

Kaitlyn has always taken great care of me. She understands what I am saying and tries to meet my needs -- most times very successfully. She did this time as well, though it meant ordering some new frames after an accident pretty much mangled the old ones :)

George Moore

I remember talking to Karina (not sure about spelling of her name) at the Long Grove office, the most---she has a great memory, great personality, and great customer service skills! Same can be said for everyone who works at that same office!

Jane Kim

Dr Dygola is the best. I’ve been going to him for over 20 years now. One time I went to a different Dr because I moved away, and they got my prescription wrong. Had to go back to Dr Dygola. Now my son and husband go to him too. (-:

Paula Meyers

My experience couldnt have been nicer. From the eye exam to the young lady helping me find frames, both individuals we patient, helpful and extremely pleasant, couldnt ask for a better experience. Definitely a 5 star experience!

Judith Wolf

Dr. Rosen is a very thorough and caring practitioner. I would recommend him to anyone who is serious about their eye care. The other staff are a bit remote in their approach, but who cares? Thats not whats important to me.

Susan Dunn

My most recent visit was at your Glenview (The Glen) location but that was not a choice above! Kelly and Ivy helped me pick out new glasses and they were outstanding! Very friendly and helpful. Excellent customer service.

Ellen Park

I absolutely loved my optometrist at Rosin Eye Care! She was incredibly informative and reassuring, not to mention taking her time to make sure my vision was crystal clear and my new contacts comfortable.

sally witt

I have been going to Rosin Eye Care for many years and am completely satisfied with the excellent skilled treatment I receive. The people are courteous, helpful, and efficient. Sally Witt, PhD

Jeff Prashaw

Do not go here. They have my prescription but will not give it to me because its been over a year since I had an exam. When I was speaking with the representative she was rude and hung up on me.

Lora Cameron

Had a pleasant experience and staff was very helpful. I worked with Norah and she was very sweet. Dr. Socwell was also very kind and performed a great eye exam. I will be a returning customer.

Frank Fiarito

Good service from start to finish. The eye doctors are great with kids and Very appreciative of the positive staff attitude. Definitely recommend after three years of consistency.

David Jakes

After expressing my concerns here, the doctors office contacted me and handled the situation professionally. Thanks Rosen Eye Care! Very much appreciate you assistance.

Edmond lee

I had Dr Nicholas Chiaramonti help me. I havent had an eye test in 15 years. He was courteous professional and answered all my questions. Great place.

Leonard Lewis

I have gone to rosin for several years and am always satisfied. The contacts are a very reasonable price and Dr Dygola is very knowledgeable.

Kari Schacke

Dr Rosin and staff are amazing. Very cautious and perfectionist in their approach. I felt educated and informed and very well cared for!

Iryna Olshanetska

In Rosin everything is better than in other vision centers! I like to be its customer

Matt Siegler

Ive never been so disappointed with a healthcare professional.

Terry Max

Best eye dr and staff around everyone at Rosen are amazing

Bridget Wesley

Great care and wonderful selection on frames.