Drs. Lauck & McLean
| Category: | Optometrist |
| Address: | 30 1st St SW, Carmel, IN 46032, USA |
| Phone: | +1 317-848-9081 |
| Site: | lauckmclean.com |
| Rating: | 3.9 |
| Working: | 9AM–5PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed Closed |
Location
Photos 1
Reviews 4
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Karin Dillon
This is by far the worst professional establishment I have ever had the misfortune to utilize. I received an eye exam in June 2016 and based on that prescription got new glasses made in February 2017. The new glasses were difficult to see with, and it was suggested that I get a new eye exam. The new exam (at a different eye place) resulted in a distinguishably different prescription. I understand that peoples eyes can change in less than a year, but I have never had that happen. Being that the prescription was less than a year old and that I had to have another exam, I called Dr. Lauck and McLean and explained the situation. I asked for a refund of my first exam and the manager I spoke with named Brad, shouted at me "Absolutely not!" and HUNG UP ON ME! I was in the process of telling him that the Doctor that I had seen had also done a contact lens fitting on me, but when I went back after the two week trial of the lenses she suggested, the subsequent doctor gave me an entirely different set of lenses (including the prescription!). He also explained that the original doctor had left the practice. Based on all this, I would steer clear of this place. They have a pretty building in Carmel, but something is off about this place. Unfortunately, I have to give one-star in order to post this review - it will not let me give zero stars.
MI
Michelle Gray
Stopped by on my lunch break to make an annual appointment. Staff was very helpful and friendly. Met Dr. Hunt at the scheduled appointment. She was very friendly, helpful and knowledgable. She did a very thorough exam with a very smooth flow to it. She took the time to explain any and all questions as they arose. I would definitely recommend this office as well as Dr. Hunt. Thank you for such a great experience!
CH
Charles Shafer
Prescription Sun glass lens dropped out of glasses and was lost. Worked with staff on replacement or new glasses. I was able to acquire a new pair of prescription sun glasses at about the same price of single lens. Their staff worked through at least three different price scenarios and searched multiple frames until we settled on a very good, cost effective solution. AWESOME team!
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Stephen Davenport
Excellent service and care. Calm, thorough, caring and informative. Dr Hunt is a paragon of optometry, and I have no reason to doubt that her colleagues are as well.