Category: | Veterinarian |
Address: | 4419 Mt Vernon Rd SE, Cedar Rapids, IA 52403, USA |
Phone: | +1 319-366-7567 |
Site: | amccedarrapids.com |
Rating: | 4 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed |
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David Coffield
On Friday, July 12, 2013, at 10:54, I was driving to visit a potential client on Mt. Vernon Road. I saw a black cat in the middle of the road that had obviously been hit be a car and was struggling to move. I stopped and moved it from the road. While I was deciding how to get care for it, I looked up and, of all things, saw a veterinary clinic....Animal Medical Center. I took the cat in and was turned away. They didnt want to see it, care for it, or even keep it in a cool place until I could arrange care. I explained that I would cover any costs incurred and was told simply, no. I took the suffering creature to the Humane Society (thankfully just down the road) and they agreed to hold it for me in a cool cage until I could change my appointment and arrange something. They even gave it a sedative so it would be more comfortable. I came back for the cat within 15 minutes and they gave me the still-living cat and a free plastic carrier. I took the cat to the 24-hour emergency clinic near the Cedar Rapids airport, but the critter expired on the way. The concern and care from the staff at both the Humane Society and the emergency clinic was very apparent....we were all saddened by the death of a healthy female short-hair. Ill let you make your own decision about the Animal Medical Center......but I would not trust them with a rat.
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Diana Musgrovedede2281
We have had Mark Klopenstein take care of our dogs and cat for over 20 years. I would not let anyone else care for my pets. He cares for our pets as they are his. He has done major surgery on one of our dogs with a great turn out. I would recommend he to anyone. We had seen him at Linn Animal Hospital for years just started at this location. I find the staff a little more personable and friendly.
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Steve Maddison
I had to bring my best friend of many years to the clinic on Mount Vernon Rd. recently. Her name was Smithy. It was very hard to say goodbye to Smithy but Dr. Mark was one of the most kind persons I have ever dealt with. He made one of the most difficult things Ive ever had to do at least bearable because of his excellent service and especially his kindness. Thank you Dr. Klopfenstein.
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Chad Lloyd
Apparently they do not want any new customers here. Front desk help was rude and the reason you pay less for services is because they have removed any form of customer service to prospective pet owners. We seriously walked out after being asked several times what shots we were there for after my wife had already called ahead and set up the appointment.
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Lindsey Beasler
Have been going here for years and have never had any of the experiences that the other two reviews stated; in fact they were the only vet I could find that was willing to help my dog with her emergency eye problem and went the extra mile to ensure I could afford the care necessary to make her comfortable.
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Craig Vincent
Good staff, and willing to order Harrisons Bird Food without hassle or a big surcharge.