Category: | Dermatologist |
Address: | 1815 1st Ave SE #200, Cedar Rapids, IA 52402, USA |
Phone: | +1 319-363-0474 |
Rating: | 3 |
Working: | 8AM–5PM 7AM–5PM 7AM–12PM 7AM–5PM 7AM–12PM Closed Closed |
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Beemer3 Aaron
Administrative staff including receptionists over the last year have been consistently poor. A year ago, there was a miscommunication on what time the appointment was rescheduled causing last minute scheduling changes with work to make the appointment. They havent been able to get my medical records for a year with no explanation. When following up, the receptionist tries to tell me they really arent important anyway. Seems like I cant get straight answers when I call about claims or insurance and I have to follow up with multiple calls. Staff seems put out when you ask anything. Overall, a lack of professionalism and always a hassle. However, providers including NP Miller are great if you can overlook the admin headaches.
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Dawn McGuire
Weve had great care at Dr. Knutsons office. We havent had any issues with the staff. Weve been back several times.
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Sabra Fiala
Absolutely rude receptionist!