Category: | Dentist |
Address: | 2620 Gleeson Ln, Jeffersontown, KY 40299, USA |
Phone: | +1 502-261-0991 |
Site: | jtowndentistry.com |
Rating: | 2.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed Closed |
MI
Mike Lamb
Absolutely one of the worst experiences if ever been through... They didnt take the time to process my insurance to see what was covered. I was basically herded in to a room for x-rays and pre payment for services rendered. Procedure took about 15 min and was promptly herded to a window to schedule another appt for other services. At no time was another attempt made to contact my insurance. I find out days later that not only was my insurance good there, but it also paid 90% of my bill... I had to basically force them to submit a claim and once it was approved, my insurance company sent them a check. The check was mailed on December 8th from one state away and as of today (Dec 15th) they say they have not received the check. Very unhappy with this business and will see to it the rest of my corporation does not do business with this office until they can come up with a better business plan for their customers!!
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Brittany B
I had purchased a groupon for a cleaning. They refused to see me because I had been there a few years back. It was never stated on the groupon that it was for new patients only, they even looked it up and couldnt show me. I advised that they proofread the groupon before posting it and I had to get a sitter for my 2 kids at home to make the appointment. They still refused. That is the WORST customer service. And being there before, I can say that they try to upsell you on everything. Theyre also behind the times in dental technology.
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Tracie Wright
LOVE, LOVE, LOVE this dentist and her staff! I am having to have some extensive work done during the summer before school starts. Sherry, Jennifer, and Dr. Beckham have been so accommodating and compassionate. I recommend her to ANYONE! They have made what seemed like a hopeless situation pleasant, and quite bearable. Dr. Beckham and her staff are caring, very knowledgeable, and competent. If you are lucky, theyll also provide live entertainment! Dr. Beckham and Sherry have been known to softly sing as they work!
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Bruno Juno
Had to call them to send a referral to Uofl 3 times back and forth with them a Louisville because Deanna didnt want to do her job. She lied to me saying I could just call them and say which tooth hurt. For a root canal. After arguing with her three times and her denying she could send a referral, she finally said on the third call. "Ok Ill write it up and send it to them." She probably isnt even doing it Ill probably have to go up there and watch her do it like a child.
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A Private User
After having gone to a very poor dentist here in Louisville and considering driving back to Lexington to just see my old dentist, I was very pleased in Dr Beckham and her staff. My wait time was short, all the staff were pleasant and friendly, I had a thorough exam,and it was pain free. Best of all Dr Beckham listened to concerns and answered my questions. I would recommend this office to anyone!
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A Private User
BEWARE: this office does not allow a parent to go with their child to the exam, it is not their policy. any office that expects my 3 1/2 year old son to go alone with a stranger is crazy. this is an asinine policy that does not protect the child or the staff. if you have children steer clear of this place.
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Lani Idle
I cant recommend Dr. Beckham and her staff enough. They have been so thorough and professional while also making me feel as comfortable as possible. This is the first dentist that Ive gone to that I dont dread it every time I have an appointment. Theyre the best!
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A Private User
I was VERY pleased with Dr. Beckham. She was very thourough with my exam and was super helpful with any questions I had. I will definitely be returning to her office and referring everyone I know!
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Jay Mallory
Highly recommend!