Category: | Dentist |
Address: | 620 S Tillotson Ave, Muncie, IN 47304, USA |
Phone: | +1 765-289-9705 |
Site: | hornadayoms.com |
Rating: | 3.6 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–3PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
EL
Elin Haldira
I absolutely do NOT recommend him. Not for anything. I was referred to him by my dentist because my wisdom teeth needed extracting. During the consultation appointment, he bashed my dentist, "Im sure hes a really nice guy and all, but he is NOT an orthodontist", lectured me on taking better care of my teeth (yeah, I hadnt been to a dentist in over 15 years. I know exactly what kind of condition my teeth are in) and then overcharged me based on my insurance quote. When I called them and told them exactly what my insurance company said I should be charged, the receptionist got defensive and rude and told me that she was "looking at the paper the insurance company faxed over right now". But the insurance company not only didnt receive anything from them, they didnt fax anything to them either. When I went in for the extraction, I told them that I required sedation (nitrous). He held the mask over my nose for THREE MINUTES, then just started jabbing me with the needles with no warning. I was terrified and sobbing in the chair. I told him I wasnt completely numb yet and he said "I wouldnt do this if you werent numb" and grabbed my wisdom tooth and started pulling. I squealed. He yelled at me and said he "doesnt tolerate screaming on his table". I cried the entire time he was pulling them. After he left, the nurses kept telling me how nice and gentle he is, as though I didnt just go through the total opposite. The only reason I ended up going to him is because I would have had to pay ANOTHER $100 for another set of X-rays at another oral surgeon and that wouldnt have been worth the cost Id saved. There was no compassion whatsoever. No direction in what was happening. None. Dr. Hornaday seems to be more interested in making money than in his patients and how theyre treated. It took me 15 years to get the nerve to go to the dentist because I grew up with dentists like him. Thanks for reinforcing my terror, Dr. Hornaday. If its relevant to you, they play nothing but FOX news in the waiting room, which I didnt appreciate.
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Caribbean Girl
Dr Hornaday is NOT honest, and those other negative reviews are correct. He is sneaky about getting extra $$ from his patients (the adults). His other reviews are about the children he worked on, but he treats the adults differently, so dont believe the positive reviews. At the END of my surgery, the assistant took my hand into an x-ray room. I could not talk, as I was numb with 2x4s in my mouth. I thought I was getting an xray. I was never informed nor told that what they were getting was actually a panoramic and I didnt realize it until the machine was half way around my face and it was too late at that point. A panoramic is only covered once every 5 years. I could have easily gotten my records but I was never informed that they needed the records in the first place or that this would be re-done!!! About a week later I called for a follow-up, after briefly speaking with the receptionist, another lady rudely interrupted our conversation, she got defensive, loud and rude and told me that my insurance did not cover the panoramic, and that $100 was due and that I better pay it immediately. I was in shock! They should have informed me before I was taken into surgery that this charge was going to be due from me, NOT afterward. And why would he choose to take a panoramic after my surgery? Wouldnt it make sense to do it before? This was his screw up, yet I had to pay for it? I feel I was taken advantage of during my most vulnerable time, when I couldnt talk and was trying to keep the blood from dripping down my mouth. I had not even gotten back anything from my insurance company at that point, and she was quick to yell at me even before it even got to my mailbox?? I also had to see Dr Hornaday several more times because he didnt do the job right the first time. I am in pain daily for the botched job he did to me. This is the most dishonest dentist I have ever been to. I would not be surprised if some of his positive reviews were paid for, because hes dishonest and only cares about stealing money from his patients.
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Jason Hole
Well lets see my experience started with a run around my primary DDS had a completion on and extraction exposing a sinal cavity in my jaw bone did what she to insure it would close however I didnt not. She refers me to Muncie ENT. Dr there did what he thought he could do. But no luck still hole in jaw leading to my sinus so he refers me over to Dr Hornaday. I call to get appointment they tell the have to call me back when they do say that I need referral from My primary DDS. Get that taken care of. I put off calling back to to the fact I had to other surgeries coming up. Get out of the hospital ended up with major sinus infection four days later. I call Dr Hornadays office to see bout getting in because of the exposed sinus cavity the say the can get me in on the 29th. Ok cool but doesnt help me with the sinus infection now So I call My ENT DR. they get me in put me on antibotics cool. Well I sleep most of teusday thinking it was Monday cause of all the pain meds I am on and just felt like crap overall. Missed appointment called Wednesday but office was closed same when I called yesterday call this morning to apologize and reschedule appoiontment lady puts me on hold . Next thing I know another lady pops on says the cant reschedule me cause he doesnt want to set the time need to see me cause I missed the other appointment from being drugged and sick. Worthless people is how fill about this place and I am sorry to read the other ladies review but I can believe she is telling the truth cause they where not very pleasant when my girlfriend had to go see him either.!!!!!!!!!!!!!!!!!
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Mchel Cundiff
This was a horrible office! From the receptionist to the person who refused to inform me of their name. I was referred there by my dentist and I left before I punched someone, yes really! I went to see my dentist! This was a horrible experience!! I actually read the paperwork and they kept insisting that I needed a new x-ray when my dentist just took one less than a week ago. They wouldnt explain why I needed their "Special" x-ray they informed my husband wed have to go elsewhere. Because we wouldnt change our mind about their Special x-ray. When my husband asked if we were being refused service they shrugged their shoulders! I finally had all my paperwork shredded, because I didnt want them to try and charge me and I wouldnt put it past them!! The receptionist was cold and kept wanting me to sign paperwork that did NOT need to be signed to just come in for a consultation! PEOPLE PLEASE READ THEIR FINE PRINT!!!!! They will charge you for every little thing, and if he has to cancel, youre still obligated to pay HIM! what? Yes, its in the FINE PRINT! Im forced to give a star Under PROTEST to have this review posted. OH and dont forget to read the fine print: There are HIDDEN charges with him and BMH. The whole experience was an eyeopener. I went directly to my dentists office to inform him about this person. I informed my dentist NOT to refer anyone else to this person.... my husband was not happy!!! My dentist came out of his office and apologized for this persons lack of manners. Good News: My dentist wont be referring anyone else to that office again!!