Louisville Chiropractic

Reviews 4

AL

Alana Roberts

Summary: Im getting huge relief not only of pain but of pressure on the spine, mental fuzziness, and general malaise, and the office staff treats me like the staff of a fine hotel might. Ive been worked on by many chiropractors over the last 20 years or so, and I would say that this is the office Im most impressed with overall. 1. Atmosphere. Dr. Martin, Susan, and Katie work as a cheerful team. All three are personable, explain things thoroughly, treat patients with respect, and are enjoyable to be around. The office is pleasant and well-lit and doesnt smell, theres a place for children to play, they hand out cookies and water bottles, and the quirky selection of books on the waiting room table go through a rotation, appearing and disappearing in turn. 2. Efficiency. Practices and procedures are in place which make everything run smoothly, but unlike many efficiency nuts, these folk dont subsume the needs of the individual to some rote procedures. Rather they use "best practices." They even appear to be expert in assisting patients with insurance questions. I never wait long and the waiting I do is never unpleasant or boring. 3. Intelligence. I know not many reviewers rate the intelligence of the people at places they frequent, but I personally get sick of working with people who apathetically tell you they cant do anything about your problem. These people are involved, have options for you, and understand what you are trying to tell them. 4. Price. The last office I went to charged, not per visit but per body-area adjusted. So if you got your neck, hip, and thoracic adjusted in the same visit, youd get charged three times. Thankfully, Dr. Martins office charges per visit, has a small separate charge for rehab, and worked out a treatment/payment plan that was respectful of my financial limits. They got me some initial relief for a very low price, and then worked finances out later. Family members I refer get a really incredible deal for their first visit and they donate a ton of money to Make A Wish Foundation. For the first time ever, I felt safe committing to a course of treatment because Katie explained exactly how long they felt I should come and why, and proposed an equal weekly payment that would cover everything. At the same time there was no pressure and I could have chosen something easier on the budget. 5. Treatment efficacy: Although Im still in the middle of my treatment plan, I am experiencing definite improvement. Not only is my pain level and down to almost nothing (from rendering me almost non-functional when I first came in) but I seem to be getting some of my lost height and most of my lost range of motion back. Some of this depends on doing the exercises and working on your posture, but Dr. Martin definitely gets me moving and answers all my questions intelligibly and helpfully. He takes x-rays but he also does a lot by feel, which is reassuring because I know hes up to date on my condition. Ive also heard him decline to opine on issues not within his area of expertise, which is equally reassuring. His adjustment table doesnt move if thats important to you. Heres something I always take the opportunity to point out to any new parents, especially those whose babies cry a lot: they need a chiropractic adjustment! Dr. Martin offers gentle baby and child adjustments. Hint on finding the office: its in the parking lot with a Wal-Mart Neighborhood Market. The office is not really visible from Blankenbaker but if you turn into the Wal-Mart parking lot you will find the office next to a fitness club near the opposite end. It is also accessible from Main Street.

---

JU

justme2627

I went to Dr. Martin after having back pain for close to 15 years. I was ran over by a truck in 1998. All the other doctors I talked to wanted to operate and I wasnt ready to do that yet. After just a couple weeks of visits I have noticed a marked improvement in how I feel. I used to come home from work and spend the rest of the day on the heating pad. Sometimes as much as 10 hours. Now I dont spend nowhere near that much time on the heating pad. I only spent about an hour total over the past three days. Thats a lot better and gives me time to start doing the things I enjoy again. The best part is Im not completely done yet. There is still room for improvement and I am looking forward it. The staff is extremely friendly and make the experience like visiting friends instead of going to just another doctors appointment. They are also very thorough when going over what is going on with you and how they are going to treat you. Another big plus is they arent pushy, they tell you the suggested treatment and then let you decide what to do. Absolutely no pressure. There is always water, coffee, and cookies out for everyone. They also have a fun selection of books that get changed regularly. But I havent had much of a chance to read any because I dont think I have ever had to wait longer than 5 minutes and that is when I get there early. They do great work and have a very friendly staff. I would recommend them to anybody that is thinking about getting Chiropractic work done. Thanks Dr. Martin, Susan, and Katie.

---

TR

Trini Hammack

I have been going to Dr. Martin for about 4 weeks now and can already tell what a huge improvement it has had! I went for the initial visit to ask about a pain in my lower back and my knee. Turns out I had another issue with my neck that I wouldve never known about if it wasnt for the x-ray. I am a big fan of working out and staying very active, but the pain in my knee had stopped me from running almost a year ago. I was very surprised that only after a few adjustments the pain in my knee was gone and I am now back to running! My body just feels better overall! Dr. Martin is very patient and made sure to answer all my questions and make me feel comfortable. All the girls in the office are just as friendly! Its nice to walk in, be greeted with a smile and know everyone on a first name basis. Just an overall welcoming place! :) Updated- 3 years later I am still currently going to Dr. Martin to maintain my health and wellness... I stay very active and its very important to keep my mind and body as strong as possible! I have also continued my visits through 2 pregnancies which I believe has made a huge difference. All the extra pregnancy weight has to put pressure somewhere, for me its my back, and its such a relief going to see him and get it all adjusted!

---

KE

Ken Mudd

Dr. Martins practice is refreshingly different and interesting. Its different becasue he and the staff are focused on a holistic approach that both lessens or eliminates the pain and addresses, in a competent, effective manner, the underlying cause. Ive been to a number of chiropractors over the years for headaches. Most limit their focus to doing adjustments. Dr. Martin performs adjustments along with prescribing some very doable (in practical terms) exercises that keep my muscles loose and nimble, thereby allowing me to minimize the underlying cause of the headaches. His practice is interesting because he takes a very disciplined approach toward managing the patient experience. I once commented that his staff was very cheerful and service orientated. He told me that a cheerful, cooperative spirit is an express requirement of the job. He wants patients to know that, no matter how difficult life may be otherwise, they will be exposed to only to positive people while they are in the office. It is an impressive goal!

---

---