Category: | Dentist |
Address: | 11908 Darnestown Rd # H, Gaithersburg, MD 20878, USA |
Phone: | +1 301-947-5300 |
Rating: | 3.7 |
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- CorncernedMother
Nightmare Dentist!!! Dr. Pamela Cornejo dropped a dental drill bit, and lodged inside my 7-year-old sons stomach. And this review is how she was untruthful and covered up her mistake: My son was scheduled to have a cavity filled. After drilling for a while, Dr. Cornejo told me it was too big to fill and a crown was required. Once the dental work was complete, she asked my son to have a panoramic x-ray, I refused for unnecessary xray exposure for the need was not explained. She informed us the missing bur one hr later after we left her office, saying that she has good habit for counting tools after patients left and she just noticed the drill bit was missing, asked us to come back for the x-ray that I refused for free. I immediately picked up my son to return to the dentist. At this time his teacher indicated my son was experiencing stomach pains. Her office oral x-ray revealed no bur, then went to ShadyGrove Radiology Center, confirmed from multiple xrays that the bur was lodged inside his upper stomach. This time, Dr. Cornejo referred us to see her oral surgeon. Given the bur was in stomach, not in his mouth, this referral seemed pointless to me. I called Dr. Cornejo to ask for another physician referral or if we should see his pediatrician. But she assured us there was no need, because the bur is small, is not sharp, there is no harm. I should not worry. And her oral surgeon also agreed with her the bur won’t cause any pain or discomfort and my son’s stomach pain was from the food he ate. I trusted her and took her advice – “go home and ‘wait & see’ for natural passing”. But later it turned out: my son had been in & out ER twice, even a surgeon team at National Children’s Hospital was prepared to remove it. Luckily the bur started moving, the surgery was not required. My son eventually passed it out. But the retrieved drill bit is not unharmful, it is rather an inch long sharp like a needle. I was most disturbed by Dr. Cornejo’s description “like a paper clip”. There is nothing of the sort. I shudder to think of that sharp object my son swallowed and the very real damage it could have done to a child. Dr. Pamela Cornejo shirked her professional duty by misleading us about the bur itself and the potential risk to the child. I brought it to the court. The trail was on 06/04/2014 at Montgomery County District Court. Dr. Pamela Cornejo testified she noticed the bur was not in place when she retracted her tool, but she continued the procedure and finally dismissed us. She didn’t want to give us a false alarm. The Judge asked why it took you so long to inform patient, how many minutes it will take you to open the suckcup if you ask them to wait, she said after we left she couldn’t find it anywhere, so she called her oral surgeon for what her next step was. Then she filled out a long complicated referral chest x-ray order form for us to go to a radiology center. The Judge ruled in favor of the defendant. Dropping the drill bit itself was not negligence, was an accident, one hr and half delay to inform us which was deviation from standard care, but didnt make the difference in the damage. I just hope this won’t happen on other children. Parents don’t want to see any serious injuries inflicted on their children. I also hope we all learn from our horrible experience. As my witness expert stated in the court from the comments of BCBS plan dental director, “as the parents, you should have been notified of the event and child’s mouth and throat should have been completely and carefully examined before he was dismissed. Any remedial action should have been immediate.”
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Diana Lee
How many of you out there can say: "I LOVE MY DENTIST!"? If youre not one of these people, nows the time to check out Dr. Pamela Cornejos office in Quince Orchard Medical Park. Its located on around the back of the building (the side closest to the Veterinary Building). Dr. Cornjeo has a demeanor thats nothing short of lovely. When talking to her I sometimes forget shes my dentist... she reminds me more of my cool auntie. She makes me laugh, reserves judgment, and makes me feel right at home in... yup... the dentists chair! Her staff of dental assistants are also as kind, gentle, and lovely as she is. I first came here in possibly the worst pain I have ever been in... I lost a filling, then neglected to take care of it in a timely manner and then I cracked it. OUCH! The medical receptionist squeezed me in right away and Dr. Cornejo made sure that that day I was off to the endodontist for a root canal so I could be relieved of the pain. Since then, Ive been back for fillings, cleanings, and a crown. Each visit was as pleasant as the last. Her bedside manor is wonderful. Shes always been good about making sure Im not in pain through any procedure and checks in regularly to make sure Im okay. Parking is never an issue, they are usually punctual, and perhaps most comforting, you wont be subjected to some of the awful elevator music you sometimes hear in other offices. Despite what the one negative review had to say about cancelling and rescheduling, Ive had to reschedule a couple of times and havent had an issue. Theyve always been very accommodating. Ambiance in a medical park is had to find, but I love the way she painted the back wall of her front office and made a collage of her team members. Small touches here and there make the place perhaps the most spa-like dentists office Ive been in. Everything is kept clean and tidy. I always leave my dentist smiling :D
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A Private User
i had a bad experience with this clinic, i will never go back again. At one point i called them to reschedule an appointment because it is in conflict with my work schedule but instead for them to reschedule, the lady on the phone charge me with $80.00 without even listening to what ive told her. They think more of what they can earn than what they can do to their patient. The lady on the phone did not even bother to ask me when i would like to have my appointment rescheduled. I strongly not recommend this clinic. So, if youre thinking of going to this clinic, think a hundred times....
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A Private User
I have had some relatively major work done by Dr. Cornejo and its all been well done. Shes been great as a dentist and Ive never had a problem with the front office. I get there and rarely find myself waiting unless Im early. As mentioned before, they have a strict policy about rescheduling and will charge you a fee if you are late or need to reschedule without proper notice (24-hours.) But this kind of policy is what keeps the dentist running on time because they arent waiting for late patients!
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Armi Mortel
Had a couple of work done here and my experience has been very good.Now my whole family goes here.