Category: | Physical Therapy Clinic |
Address: | 1150 W Columbus Ave, Springfield, MA 01105, USA |
Phone: | +1 413-241-8900 |
Site: | proexpt.com |
Rating: | 4.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM Closed Closed |
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Jessica Collett
If youre looking for effective (but flexible) treatment, friendly and understanding staff, and extended hours, then this is the place for you! I have been to PT for a variety of issues over the years. I must confess that I am a pretty lazy person, and am never enthusiastic about the idea of physical activity. However, the staff at ProEx (particularly Brian Wentworth, who was my particular PT) made the experience pretty fun -- I actually looked forward to it most of the time! (The exception being on sunny days when I really just wanted to be outside.) And Brian made a strong case for buckling down to improve my future health, but without being over the top about it, which I appreciated. Brian also made sure to be realistic about the level of exercise I was going to do at home while still firmly pushing me to improve. (Ive had PTs in the past who assigned an absurd number of exercises, which led to me just giving up.) The exercises assigned were very effective but time-efficient, which means that I actually DO them. Because he worked WITH me instead of trying to make me feel bad or guilt trip me, I improved pretty quickly and now have a plan that I will actually use! PS: I will also note that although *I* am a lazy person, I also saw a large number of athletes who receive their treatment at ProEx. Brian and the other PTs always adjusted their treatment plans for each persons individual levels of readiness and motivation! The facility has a wide range of specialized equipment and gym equipment (moreso that I ever saw at previous PT places) and every patient receives a significant amount of 1-on-1 attention.
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Patrick Hogan
ProEx is by far the best physical therapy place around! I would highly recommend their services to anyone of all ages, injuries and situations for their recovery and rehabilitation. I have been in and out of numerous PT places in the area and they all fall short of the service one gets at ProEX. They truly go above and beyond to understand your situation and are able to teach it back to you in laymans terms. I found all the professionals to be very highly trained and always ready to help break down concepts so you could readily understand. The facility is wonderful and is looks a full service gym. It doesn’t look like your run of the mill physical therapy place. The gym setting really puts you in the motivated mindset, too. This also reflects the approach of ProEx to go beyond the standard and stereotypical stretching and motions other PT places do. I also found the training and rehab here to be more focused and specialized. Every session was different and challenging. Further, there is more focused 1:1 training than other PT places I’ve been to where you’re one of many patients. I thought that was the most defining feature of ProEx and truly sets them apart from the competition. I’ve had two friends who have been to ProEx and they all agree. I also found that the staff worked well with flexible schedules and were very knowledgeable about how insurance worked and covered many things. They were also capable of switching my diagnosis without the hassle of going to a doctor again. Best of luck to your at ProEx and know that you’ll be in the best hands around!
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Tony caruso
So Ive been to a couple different Physical Therapy places due to broken wrists and legs and had given up on them when it came to my shoulder i skipped it. But recently I had injured my back at work and was to start physical therapy to begin my healing process. needless to say I was not thrilled but it is workers comp and I needed to follow it. And i was glad I did Thanks to Colleen, Brian, Nate, Bri, Neda, Idialit, Laurel, Deb, and Mike I can see now what physical therapy if done the right way can be a world of help in the road to recovery. At Pro-ex you feel at home you can always ask questions and bother them as much as you need to make sure you are getting the help you to get your body back to normal. And for me I have never been in such great shape. Ive recommended my girlfriend to get evaluated for her back issues and instead of making a plan for her to return Colleen recommended for her to see a specialist before any therapy is started to make sure it is safe to do so. Which shows they care about people and not how many times they come in. So in closing I am always recommending people that need help with pain or need to go to Physical therapy to see the amazing people at Pro-ex.
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Payton Salvaggio
I have been to this same facility three different sets of times for various knee issues, and each time I am pleasantly surprised by how quickly I recover. All of the staff are very knowledgable in what they are doing and customize your experience based on what you specifically need. There is a plethora of equipment at this facility, and they change up what you do each time you go, so you dont get bored, but still are doing work. It is not easy work that they make you do, but it is the work that gets you closer to recovery in a smaller amount of time. They are able to help those of all ages, I have seen younger children (12ish), people my age (older teenagers), and adults of all ages. I recommend this facility to everyone I know, and know exactly where I would go if I were to need more treatment. Even after you recover, everyone still wants to hear from you and know how you are doing. I am always pleased with my sessions and am sad to leave, but happy that everyone there made my recovery smooth and quick.
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Levi Stafford
I have shadowed here and enjoyed the experience, but as of recent I have injured my knee. From all my experience thus far...the staff here has been REALLY nice. Have a coffee and or a water while you wait, which wont be long. The staff is bilingual (spanish/english) and can accommodate most people. While it is a smaller building, they get done what you need to get done. I love the fact that there is always people around you working out in a similar situation...everyone has pain they experiencing, but the common bond you share with everyone is great. There is always a big TV on so you can watch while you are doing your Physical therapy work out. The staff makes sure that everything is clean and sanitized and the building is in very nice condition. They all put forth a great effort, and if you want a clear defintion or explanation...there is always someone there to give it to you.
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Allison Reid
Proex is an absolutely amazing place to have all your physical therapy needs met. I was there for my first time in January of 2015 and the staff was great, the treatment was great and the working environment was just very welcoming as well as encouraging. The therapists really want to see you get better and they challenge you to do your best and to do your part throughout the course of your treatment. I got into a car accident the middle of November 2015 and my lawyer told me that I had to return to physical therapy, my first thought was to return to Proex. If it so happens that I have anymore physical therapy needs (God forbid), I will be contacting Proex to get my treatment once again. From the therapists to the receptionists to the exercises to the environment, it really is a great place to get the best treatment possible in this area.