Related: | metzler vet |
Category: | Veterinarian |
Address: | 1273 Gratiot Blvd, Marysville, MI 48040, USA |
Phone: | +1 810-388-8800 |
Site: | marysvilleveterinaryclinic.com |
Rating: | 4.1 |
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Crystal Kozma
Ive recently had the worst experience with Marysville Veterinary Clinic. My kitty homer who was 4 years old had an inner ear infection that went to his brain. I took him in last week and the vet gave me medicine to give him and sent me home. He got worst as the day progressed and ended up not breathing and having a seizure. I took him back and they had to put him on a breathing machine. I was told to go home and they would call in a few hours to give me an update. At 4pm that day they called and said he was doing much better and I should come right at 5 pm to pick him up and take him to the hospital for over night observation and I was to pick him up in the morning and bring him back to the vet. When I got there and they brought him out he was worst looking than when I got him there not breathing. The vet tech told me he took a turn for the worst 30 min prior to me getting there. I asked numerous times to her and the vet what should I do. I was told I either needed to euthanize him or take him to the hospital. There was no way Homer was going to make it a 40 min car ride to the hospital they reccomend. The vet was in a huge hurry to leave as they close at 5pm. At this point, she became very irritated with me for holding her up and basically told me she needed to leave and wasnt going to stand around while I made my decision. She left....and the vet tech and receptionist took care of me from there. They finally suggested putting him down as he was suffering and wouldnt make the car ride. The day was horrible as I lost my kitty but this vet made the experience so much worst for me. Im sorry for keeping you over but as a DR that is part of your job. Ive stayed ten minutes over many times for my customers. Then today I get a letter saying you owe us money for bringing him back the second time that day....There was no im sorry about your loss, please contact us. Just pay your bill now. I had already paid them $210 the first time that day for the original visit when they said he was fine and gave him medicine. I guess my point is, a little compassion and caring goes a long way ecspecially when it comes to the illness/death of someone a person loves. Its your job and part of why we pay you. Get out of this line of business if you need a 9-5 job and dont care about your customers. Im sorry to say this as I have went to this vet for over 6 years but I will be switching and suggested other customers to take a long hard look at this facility. Thank you!
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Carol Sue
I posted this on New Years Eve on facebook...I unfortunately hit a dog (which he is fine)...this clinic is very caring...I have no idea why the other reviewer did not think so..they went WAY above and beyond. PLEASE READ!!! I want to thank every single person who liked, commented, and shared this post! GOD LOVE EVERYONE OF YOU! The vet clinic that was named on the rabies tag, was facebooking me and took the time on New Years to go in and look up the owner....Marysville Veterinary Clinic has an amazing woman by the name of Colleen, who did this and brought the owner and the baby back together...it could not have happened without everyones help. Thank you and what a great way to start 2016 off! To the vet tech that helped me on Lapeer Road...you are an angel ( she happened to work at the same clinic so there is an angel looking after this pup!) Happy New Year to Everyone!
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Lori Lynn Pressel
I called in about my pet bunny to inquire about neutering. I explained my concerns and all my questions were answered. I did schedule an appointment but asked if there was a cancelation if they could call me ... and they did! I was able to bring Buzz in within a week! Everyone was professional, considerate, polite, welcoming and friendly. It was very clean and efficient! They were so personable and so sweet with Buzz!!! I would not go anywhere else!!!
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Leann Down
Very friendly staff, convenient web-based services with access to records, appointment reminders, etc.
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Kelly White
Very friendly and knowledgeable staff. Great prices. Will definitely make them my permanent vet.
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Steve Hoffa
Great doctors and caring staff
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Cynthia Werner
I love these folks !!
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George Becker
Nice and friendly.
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Amanda Mesecar
Bit pricey