Category: | Dentist |
Address: | 8454 MN-7, St Louis Park, MN 55426, USA |
Phone: | +1 952-933-3667 |
Site: | knollwooddentistry.com |
Rating: | 3.3 |
Working: | 7AM–4PM 10AM–7PM 10AM–7PM 8AM–5PM 7AM–3PM Closed Closed |
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Meagan Wick
I advise you to avoid this place at all costs! Shady. Shady. Shady. I had a positive experience during my visits. It all went downhill after. I was given a quote for specific services and paid my coinsurance the day of my appointment. The rest was verified to be covered by my insurance, or so I was told. I asked multiple times if that was for sure the total amount I would have to pay and was ensured it was before I signed off on the services. Fast-forward many months later and I received a phone call explaining that I still had an outstanding balance of over $400 because of a billing error and a maximum benefit. I was told by Knollwood Dentistry that they thought/hoped their dental claim would be processed before the additional services I had received form an oral surgeon that same day (and part of the same treatment). These additional services (a root canal) were part of the financial analysis I had signed off on. Because of clerical errors at Knollwood, their claim was not processed first. This "hope" that you get your money first is not an acceptable practice. Knowing a maximum benefit exists but just "hoping" your services are paid for first is a completely shady way to do business. I got one 2 minute phone call explaining all of their mistakes, and that I had to pay for them, and when I refused, I was immediately sent to a creditor. I never even received a formal invoice from the dentist office. I will NEVER go back. I will also advise anyone looking for a dentist to steer clear of this place. They put on a good flashy front, but when it comes down to it, the business practices are extremely shady.
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Michael Crane
Basically just a money factory. They tell you everything is wrong with your teeth so they can sell you a bunch of procedures that you dont need that arent covered by your insurance.... Because you dont need them. My best friend is a dentist in different state and I called him to see if I needed what they were selling me and he confirmed what I thought. Sealant is for kids or a tooth that may be starting signs of a cavity, not a blanket application of most of the teeth in your mouth. That is one of the two procedures they tried to push on my girlfriend and I for a combined $1200. We have great insurance. Find an honest dentist that works for himself, not an out of town factory.
MA
Matt Marty
Best dentist visit of my adult life! Everyone was super friendly and gentle. Everything was explained extremely well. I never felt pressured into any procedure or anything that I didnt need. Dr. Hillesheim was with me for 90% of my visit and was genuinely interested in my health. I was really happy to find out he would be directly involved in every stage of my visit and enthusiastically so. I will recommend and return, without a doubt.
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Tim Knippenberg
my wife and son went here. Wife told she needed two crowns, went somewhere else and they said no crowns were needed. Son was home for college, we made an appointment for a cleaning. He was told he had gum disease and gave a treatment but never had his teeth cleaned. Tried to sell flouride treatment, not covered by our insurance. Be wary of this place. Theyll find something to charge you for..
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Randy Norcross
Best dentist Ive ever visited and Ive seen many. Love the fact they are friendly, well educated and use 21st century technology. They treat you like a real person there and respect you.
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Jenn Samsonite
Thought I had abscess tooth was seen same day even as new patient
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Elliot Hoekstra
Good every time