Quest Diagnostics Las Vegas - W Tropical
| Category: | Medical Laboratory |
| Address: | 7891 W Tropical Pkwy #110, Las Vegas, NV 89149, USA |
| Phone: | +1 866-697-8378 |
| Site: | secure.questdiagnostics.com |
| Rating: | 2.6 |
| Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed |
Location
Photos 11
Reviews 21
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Sharon Williams
Understand the low ratings. Walked in place wasnt very busy but had several people signed in who hadnt been registered. No greeting. Person at front desk say hey we got patients and a couple people walked up front then in the back. After that one person was called back and we remained waiting. The person at the front desk just sat at the computer doing nothing. Finally a nice girl with a very friendly personality came up and very quickly and efficiently checked people in while greeting everyone. They need to retrain the woman at the front desk with the shaved head. No sense of urgency or customer service
MA
Mary Simpson
Im not sure why these folks on here are rating these people unfairly. I had not a single problem. I walked in at 7 when they open along with about a dozen others. We all used the sign in pads at the counter and it went smoothly. I was called in about 10-15 minutes after I signed in. I was greeted with a smile. I enjoyed my visit and left 10 mins later. Perhaps a positive greeting to the folks who work there would start off a more positive experience.
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Tania Shelton
I was nervous to go into this Quest because of the negative reviews. I signed in electronically so there was no greeting but not because someone was being rude. A nurse walked out at 9:12 to take a patient with a 9:15 appt. I walked in at 9am and walked out at 9:30 with no appt. The man who drew my blood was deaf and very nice and it was pretty painless. I will go here again and again when I need lab work done.
DA
Dan Boitz
This Quest is full of uneducated, mostly stupid women who are rude, crude, and lazy. Went in to have blood drawn for 2 different doctors. They claim they had no order to draw blood from one doctor in computer, so wouldnt draw blood from other doctor with doctor provided order in front of them. Incompetence! What the hell!! Then my fault when I am upset!! What a bunch of idiots!
AR
arstanek
Visited this office to drop off a specimen envelope. Approximately 20 people were seated in waiting room with another 6 or 7 signing in. The young lady at the counter refused to accept my envelope and said that I would have to sign in and wait my turn. I was not trying to jump in front of any line...only drop off an envelope at the counter.
JO
Jordan Thompson
I called and spoke to someone who said I did not need an appointment, when I arrived the lady at the front desk was way more than unpleasant. I am pregnant and getting my blood taken is not fun at all, so having someone be rude to me the moment I walk in a building is very discouraging. Will definitely not come to this location again.
GL
Glenda Shultz
I was a walk-in, and the 45-60 min wait wasnt bad. I left to browse at stores nearby. Then, came back, and within a few minutes I was seen by the phlebotomist. Also, the waiting room was bright and spacious, all the staff members were friendly, and overall, the facility looked clean/tidy.
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Libby LF
I was very hesitant to go to this lab after reading all the negative reviews, but pleasantly surprised by the staff and service I received. They were kind and caring, efficient and friendly. Thank you for a very positive experience.
JE
Jep Smith
Cant get through to a real person on the phone!!!! This is ridiculous!! I could drive there faster than I can get through on the phone! Dont try to make an appointment on the phone, it wont work!!
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Rubinson Revolorio
Everyone in this place have the worst attitudes from the desk lady to the specialists they frown upon seeing you and talk to you like youre begging them for their service. ..
LO
Lori Bee
They could hit the vein every time and I only had a 30 minute wait first time and last 3 times 10 minutes at most....I go early in the morning and get in pretty quick
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Charlotte Gold
New, clean facility. I did wait about an hour since I didnt have an appointment. But they were professional and the actual blood draw was quick and easy.
DA
Dawn of Sexx
They are just rude at the ftont desk. It is so slow here. There phone system sucks for setting apts. They cant do it at tye office either.
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Rahshay Evans
I was a walk in the wait wasnt long but staff is very unfriendly. They let you know they dont want to be there & dont talk to them
DA
Daniel Gooda
Hours of waiting, nothing to read. Only one person to check everyone in. Go to a different location or company.
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peter taitano
Angelic was the best..very convenient location. .easy sign in process..less than 10 minutes today
BE
Benjamin Bautista Jr.
Waiting time is terrible. Wish the company can do something about it to speed up the process.
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SixKids NoLife
3 times now, I walked in at 1 pm on a weekday, and waited for almost 90 minutes. SLOW!
HE
Heidi Hobbs
great place, no problems, very fast.
PH
Phil Dukes
SECOND BAD EXPERIENCE WANT GO BACK
JI
Jimmy Doyle
Apparently, no humans work there.
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