Category: | Hospital |
Address: | 250 Pleasant St, Concord, NH 03301, USA |
Phone: | +1 603-225-2711 |
Site: | concordhospital.org |
Rating: | 3.4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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John G. Lewis
Excellent care here, and certainly one of the finest all around hospitals in the State. The Doctors and staff are caring, and the service and care received is generally optimal. Yet, just recently, and within the last decade, I have been having issues with the executive staff at Concord. Some doctors, who are additionally on their Board, magnanimously loan out their time on weekends to serve the public (in the Emergency Department, for example), and can develop a somewhat haughty attitude.... Security has increased, and as a result, Concord Hospital perhaps has developed a sour or abrasive edge to what was a very loving and caring institution. I have been having fair difficulty of late relating to some of their doctors and executives, in regard to myself, and care for other members of my family... However, my recent experience with the Doctors, Executives, and Security staff may not have been truly representative. Yet it is still somewhat worrisome. Nonetheless, with the sterling past service record (I have lived in the state for 20 years), and still formidable array of doctors, Concord Hospital still merits a 5 star score. But there are fissures appearing.
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April Smith
My poor stepfather has been admitted to Concord Hospital several times, in different departments for various conditions, including major surgery and long stints in ICU. He, and his large family of visitors, have all experienced excellent care, as well as friendly and caring nurses and other staff, from doctors to the staff in the cafeteria. All of whom often go out of their way to help, support, explain. I feel so comfortable with this hospital, and so grateful for the compassionate treatment we all received. And, it has always been clean and comfortable! Art a la Carte comes around with selections of prints to hang near the hospital beds, and also books. The food is reasonably priced, tasty, and healthy, with a good selection. There is a nice cafe, and the gift shop has great coffees, teas, and gifts. I even spent time knitting a swatch with materials from a community knitting basket to donate for a quilt that will be gifted to a patient in need. I feel really good about Concord Hospital. :)
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Kendall Wilkins
Came in with a friend for abdominal pain. Has a history of cysts on her ovaries. Got in the waiting room at 2:30 went to ultra sound hours later. Pumped her with 2+ bottles full of contrast smoothie for a ct skan incase they couldnt see her appendix in the ultra sound. Come to find out at 830 when we finally get put in a room to see a doctor they did see her appendix in the ultra sound but they gave her a ct skan anyways. Been sitting here since 2:30 and its already 8:45. They forgot the iv needle in her arm from the ct skan and had it sitting in her full of blood until the doctor said that can come out because they forgot she had it in. Worst experience and I will never recommend this to anybody or come back. Not impressed, disappointed and feeling bad for my friend who feels worse now then she did when we came in. Thanks for nothing !
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Amy Deschenes
Im not sure why the 1st 3 reviews I read only speak about the food in the cafeteria and not the patient care experience. I love food also and I want to fit in so thats what I will mention here. I used to work at Concord Hospital (which is a great place to work), but every other Thursday the cafeteria would serve what they call an Italian Grill Cheese. It doesnt get any better than this folks... I loved them so much that my co workers brought in everything necessary to make our own. It is made of mozzarella and provolone cheese, fresh basil grilled up on a glorious panini bread... then they cut it into four pieces and serve it w a side of marinara sauce for dunking. The best advice I could give anyone is to eat as many of these as possible as it will significantly increase your level off happiness!!! And yes , I am a strange one lol.
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Kenneth Whitelaw
The prefix to my original review reflects the fact that the billing depertment came through and fixed this. It took a long time and many calls, but this was finally processed through insurance and Im no longer in the hole with out of pocket expenses for what should have been covered. Increased my rating from 1 star to 3. Hopefully future experiences will let me keep increasing this. Previous review text was: Medical service is good.... good luck dealing with the billing department unless you plan to pay cash. After 15 months they still couldnt negotiate an insurance claim and failed to turn over an itemized bill so I could process directly. Ive been on the phone with them a dozen times trying to get them help and they turned over to collections when they still hadnt done their part to properly process this.
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Tim Akerberg
This hospital has the worst E.R. ever! With my wife in the E.R. and she was having very bad chest pains, trouble breathing, nausea, and pains throughout her right side which hindered her movement. They made us wait for almost 3 hours and counting. On top of the fact that we watch people who came in after us who didnt even look unwell get into a room before us. Glad to know they really care about the well being of their patients. When they asked my wife how bad the pain was on a scale from 1 to 10, 10 being the worst, she told them it was above 10. And we still had to wait while others who didnt even look to be in pain that came after us gets admitted to a room. So unprofessional! Very disappointed!
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ashley Landry
This is probably my third time here in a year. All for emergency visits. The front desk people are too busy joking around talking about God knows what and when it comes to patient care there is no compassion and no care. One lady was literally vomiting and the front desk people seemed to be very focused on their discussion of their vacation. The wait is 5 hours long and not worth it as you could probably die in the waiting room and that will be their next discussion. I just moved to the area not too long ago so this is a bit crazy and from what the man at the desk said, something that is normal now. If you have an emergency, my suggestion would be to find another hospital or call an ambulance
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Kevin Krug
My wife went to this hospital and was diagnosed with a UTI. Her doctor then went on to tell her these are often transmitted by unfaithful spouses and this could have been the cause of her issues. I have never been seen at this hospital myself however this has cause as you may guess allot of issues within my marriage. People trust doctors and to say something like this is highly unprofessional and all my requests to talk to this doctor or anyone at the hospital in reference to this have went unanswered. I have even went as far as to reach out to HR and the leadership of the hospital and all have went unanswered.
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Jillian Trinidad
Went to hospital with my son today for a simple day surgery. While i must admit the nurse staff was excellent as always. the others such as the anesthesiologist was ready to get my son out the door much too soon. Never in my 33years have i ever heard of a hospital releasing a patient before they can even sit up on their own let alone stand. That is exactly what they did. I guess I shouldve expected this though considering 15 years ago I was a patient there it almost cost me my life and the life of my unborn child. Terrible service doesnt cover what I think...