Dr. Miriam S. Bettencourt, MD

861 Coronado Center Dr Suite 100, Henderson, NV 89052, USA

Category:	Dermatologist
Address:	861 Coronado Center Dr Suite 100, Henderson, NV 89052, USA
Phone:	+1 702-257-7546
Site:	advancedderm.com
Rating:	1.6
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed

Location

Photos 7

Reviews 13

Anna Christian

Went in to have a spot on my hand looked at, to see if it might be skin cancer. While there, Dr. Bettencourt said that she also wanted to biopsy "that ugly brown spot on my face"! I never thought the small tan-colored sun spot was ugly... Anyway, she then tells me to undress. I asked for a gown, and she said, "We dont need that; were all girls here". So I undressed in front of her and her nurse, which was most uncomfortable. Next, she tells me to schedule an appointment to (and I quote again) "scrape a few cells" from my face and hand, for the biopsy. When I returned a week later, I was taken into a room, and left there. When Dr. Bettencourt finally arrived, she started the procedure without even cleaning make-up off my face or sterilizing the hand or face before she cut! And, the "scrape a few cells" turned out to be a deep cut, followed by cauterization to stop the bleeding! I now have two horrible scars, and the "ugly brown spot" on my face was just a sun spot, as I thought. The scar, however is seriously ugly, much bigger, and deep purple after 6 months. It is also raised and very tender still. I would NEVER, NEVER return to this office again!

Ankit Garg

The most horrible experience ever..... Doctor say we experiment the medication on patient and see if it works for you otherwise you have bear the consequences and we will prescribe you something to try. I was million times better before I visited this dermatologist. They are so rude and just want to rip you off every way they can. (They Write you medication and ask to buy from them and if doesnt suit and you used only for once, they wont take it back at all and tell you so rudely that its your problem not our even when they prescribe something thats horrible for you.I lost $75 for just one tube. Please please dont ever go to them if you care about your skin or body even a little. This is the worst I have ever seen in my life. I dont usually like to write bad reviews but believe me this is the worst you will ever experience in your life.

A Private User

Patients come LAST. Be prepared to wait at least an hour after your appointment time. Then you will see Dr. Bettencourt for maybe ten minutes, while she attends to three other patients at the same time. She will also try to sell you a $300 skin care package! Ive been here once before, and theyve attempted to address their ongoing customer service problems by putting up posters in their waiting room that explain "why" you will be inconvenienced. For example "the doctor will see you for an appropriate amount of time". There are also silly signs displayed that say "we care". I laughed aloud. If this office actually cared about patients, they would stop treating them like sardines. They need to STOP BOOKING APPOINTMENTS EVERY FIFTEEN MINUTES, ALL DAY LONG, EVERYDAY. I will be going to a better rated dermatologist for my next visit.

Noel Waite

I really wanted to like this office, I really did. The PA was great and took great care of me(the only reason this doesnt have 1 star) but the office staff seem like they must hate their job. I cant tell you how many times I called and left a message (because no one ever answers the phone) only to call back days or a week later because no one has gotten back to me. My medication ran out twice and never had refills apparently. Getting this info to my pharmacy would take weeks because. I finally gave up and found a new doctor. I just got a call today confirming an appointment I left a message to cancel. Not surprised. I called and cancelled again, thankful I was actually able to speak to a real person.

Deborah Arteaga

Dr. Bettencourt is, hands down, the best dermatologist in the city. I have seen her for everything from rashes to mole checks (which I think everyone with our sun should have). She is brilliant, and can literally diagnose you with a glance. She is also a Mohs surgeon, which means that she has the highest training that exists for skin cancer. She has removed precancerous moles for me with minimal scarring. My daughters have seen her for acne, which completely cleared up under her treatment. Moreover, she is kind and caring and takes as much time with you as you need. Her office is well-run, and her staff is pleasant and professional. Dr. Bettencourt is the best!

Vicki Lathouris

Dr. Bettencourt was referred to me by my Insurance. The person I talked to when I made my appointment was very unprofessional. She took all my info. then scheduled me as soon as she could, which was about 3 months.?? They confirmed my app.2 times since then. Went today and checked in and told they would be right with me. 35 Min. later, they called me up and asked for my I.D. and Insurance, And then was told that they dont take my Insurance. Went home and called my Insurance and they told me that they do take my Ins .Waited on the line while they tried to call them, but nobody would answer the phone. Never again.

A Private User

We got to the office and were directed to come to the back right away. Then we were left standing in the hallway (there seemed to be some confusion going on). Bettencourt was SUPER RUDE! She actually walked away from me while I was talking to her and she continually interrupted me while I was trying to talk. She seemed very rushed. I wish they had just said they were not taking on any new clientele or something. I will not go back there.

Chris Frausto

Terrible!!! I had many dermatologists to choose from - my mistake! I chose Bettencourt! First they told me I needed a referral- meaning I had to go to my primary first. Then when I get to Bettencourt was told I DID NOT need a referral! Time & money wasted at my primary! Then still sitting in a FULL waiting room at Bettencourt 50 minutes after appointment time! I have many other choices - my time is as important at Bettencourts!

meeks Lynn

Terrible experience, I had to change my appointment to have my stiches removed, they were unable to get me in to the following week, so they will be in 3 weeks now. Also she is not very thorough, I need I full skin check yearly due to another medication I did call and ask if she had experience in this, the answer was yes, it is clear that she did not. she did not do any of the thing my neurologist said she should be looking at.

youdonhavta kno

Staff are nice enough and Ms call is personable. But..... Someone did not complete information needed to obtain prescription So was one work week with no meds. Their phone response to messages......no good. I received no apology for their mess-up.

Shelle Shoup

Terrible, Rude Customer Service. Refuses to help a patient because of her race and unable to speak "english" clearly. This "doctor" is a poor excuse for the profession of people who dedicate their lives to helping people no matter of culture.

Marla Angell

Terrible bedside manners. Just wants to sell her products. Missed so many precancerous spots l wanted to have removed. This was my second visit, wont be going back.

william maricondia

Dr. Bettencourt was very professional, she biopsied a lesion on my back. I had a bit of a wait, but her care was worth the wait. Thanks Dr. B!