Heath Village Retirement Community
| Category: | Retirement Community |
| Address: | 430 Schooleys Mountain Rd, Hackettstown, NJ 07840, USA |
| Phone: | +1 908-852-4801 |
| Site: | heathvillage.com |
| Rating: | 4.5 |
Location
Photos 1
Reviews 4
MO
MorningwoldWitch
While many of the staff in the medical building were capable and kind (including the majority of the aides) there were several who did not do a thorough or careful job of looking after my mother who was there for rehabilitation after a stroke. When on outright refused to clean her when the same young woman didnt make it to her room in time to help her to the bathroom, this aide was reprimanded and told not to interact with my mother again. I have to wonder why she was not fired, and worry for the person she was supposed to care for who might be unable to speak up for their own rights. In addition, the food they served was uniformly of the school cafeteria variety, sometimes contained "mystery meat," and lacked any fresh vegetables or fruit other than the occasional tossed greens. When my mother was released, the level of information and instructions for home care were barely existent. They kept her in the medical building, literally, until her medicare coverage ran out, and once they could not bill for her, seemed to lose all interest, including telling us how to manage her insulin levels or the foley catheter with which they sent her home. She sat in her wheel chair waiting for us to pick her up, and they barely noticed as she left after more than a month there. Despite the beauty of the place, and admittedly it is beautiful, with manicured landscapes and antique furniture in the main apartment building (not the medical building - it is standard Modern American Nursing Home), I felt like a patient was only important to the entity as a whole in terms of their dollar value. This is very disappointing.
TI
Tina Unger
My grandmother lived here for years before she passed. I always was comforted to find that she was well taken care of in such an upscale environment. The workers seem happy and helpful and have good relationships with the members. Everyone seemed happy there and even those more disabled than others had a pleasant disposition. Ive seen the opposite in other places. The facility is clean and everything seems organized from the living space to their operations.
LA
Laura Sullivan
Amazing. My grandparents lived there and my daughter was employed years later as a teen. Very very nice as option.
MI
Michele Yake
Under-staffed on nursing floor. Good facilities and physical therapy.