Empire Visionworks

1308 Niagara Falls Blvd, Tonawanda, NY 14150, USA

Category:	Eye Care Center
Address:	1308 Niagara Falls Blvd, Tonawanda, NY 14150, USA
Phone:	+1 716-831-8050
Site:	visionworks.com
Rating:	3.2
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–4PM Closed

Location

Photos 3

Reviews 6

Glenda Lee

Poor poor service..Professionalism is out the window...The Optometrist was rude..was not empathetic to my concerns...told me Im black & older women & i already have two factors against me for glaucoma & cataracts...I ingored that because i know ppl can be ignorant..I picked out a pair of Skeechers frames...less than 2 weeks later frame design came off..brought them back.. Waas called in.. found Replacement frame..tried to inform two different times that it appears that design is lifted from frame...i was totally ignored...So..here I am again..returning the frame a week later...There are four associates in the store...for 20 minutes i tried to find another replacement frame...& in those 20 minutes. ..not one of the associates came to my assistance...& there was one other customer in the store...I GUESS THEY HAD BETTER THINGS TO DO BESIDES CUSTOMER SERVICE!!!!! Tooo Bad...I have to give them a Star...But im rating my review on a negative negative zero!!

Angela Crowl

I found the staff extremely nice and they have a huge selection but the issue I had was it took me a long time to pick out a pair of glasses, when I went to pick up my contacts and glasses they told me they accidently put the frames back and I would have to pick out another pair Its very hard for me to find the time to sit and find a pair of frames I like. I have 4 babies at home so when I went to pick them up and found out my frames were put back accidentally I wasnt aware of this til I got there and had my 2 youngest with me children with me so I didnt have the time or patience to deal with the frames. So my feelings are mixed. I enjoyed the staff and selection but upset about my frames.

Samuel Muscato

Gorgeous area. The nicest people. With a Beautiful display of glasses from all different makes and models. Ive been going there for many years now and the satisfaction I get from Empire Visionworks always seems to climb

Brenda Bury

Very happy! Lots of frames to choose from, very friendly and helpful staff!

DJ B

Was in and out, staff was friendly.

Corey Connery

Terrible ,horrible , stupid