Hillsboro Modern Dentistry

Reviews 6

HO

Holly Linendoll

Unfortunately I have to write a negative review for Hillsboro Modern Dentisty. I had tried to work out my disappointment with their manager, Michael, but he was unwilling to do anything for me. I had been going to this dentist for about a year for my normal teeth cleaning. I loved my Hygenist Sharon. She was funny, caring and gentle. Last July the doctor (at the time) Dr. Morales said I had a small spot of decay along an old crown and thought I should replace it along with an old silver filling on another tooth. I went in for my procedure. Dr. Morales was neither caring nor gentle. He banged the drill around in my mouth and was irritated with me after 2 1/2 hours of me sitting quietly through the trauma of him reefing on my mouth because my numb face couldnt bite correctly. He informed me that I would be sensitive to heat and cold for a few days and sore. 2 weeks later I was still very sensitive and in pain. I went back in and he "adjusted my bite" saying that was the reason I was still in pain. Again, he slammed the drill around in my mouth without much care. When I left, I decided then I wouldnt be going back. I dealt with the pain that was still persistent. I thought about trying to find another dentist, but since I dont have insurance I knew that would be an expensive thing to do and I had just spent $1700 getting the new crown and overlay so I didnt have money for more xrays and dental work. In Dec. I got the call for my return for cleaning. Note that I never had a check up call from Dr. Morales to see if my sensitivity or pain had gotten better. I told the receptionist at the time how unhappy I was with Dr. Morales but they informed me that he had left and that the new doctor would be happy to see me and try to fix the issues with my mouth. Stupidly I agreed to come in. They did another set of xrays and the Doctor drilled on my teeth to try to adjust the bite again. The pain had gotten much worse at this point, but they saw nothing to suggest more decay or a bad root. Her work on me although was gentler, did not fix the pain, and was painful to go through. So again I vowed not to come back. By the end of march I was in so much pain that I had no choice. I couldnt afford another dentist and I felt they really should fix or find out what was wrong with me. So I called HMD up and got an appointment to come in. They couldnt see me the day I called, but I did come in the following Monday. I saw another Dr. "Dr. Josh". They did more xrays and still didnt see anything on them to warrant more decay or a bad root, but the Dr. said he would still ask an endodonsist for a second opinion. I received another bite adjustment which was painful, and sent out with a promise that Dr. Josh would call me when he had heard from the endodontist. I never heard back. That Friday I had severe ear ringing and face numbness. So I went to my GP doctor. He said that bad dental work can cause things like TMD but he referred me to an ENT to make sure it wasnt something else. I visited the ENT who said yes bad dental work can cause TMD, we did a CT scan to verify, then I was referred to a dental TMD specialist. While I was waiting for my CT scan results it was time for my next cleaning. I went in for it, because as I stated, I do like the hygienist, shes very sweet. The new doctor (can you say revolving door) Dr. Stacey. barely looked at me and said, You need a root canal. I was like what? how do you know, you didnt do any new xrays and barely looked in my mouth. I couldnt run out of their fast enough. I contacted HMD to express my displeasure. He informed me that he would need to see letters from my doctor that said the bad dental work caused TMD. Which I provided my records to him. I explained all of the horrible experiences that I have had. I explained that my treatment for the TMD is going to cost over $6000 when it is all said and done. His only solution was for me to see their 2 new doctors, get a root canal from their corporate doctors, or have my xrays fwded to my new dentist. People should know how bad they are.

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TO

Topher McCreery-Barrett

Never did get in to see these folks. I put in a contact through the request form on their site asking for an appointment & did not get a response. I then followed up over the phone & was told I would later receive a call from the lass in charge of scheduling....no luck there, either. Ill be taking my business elsewhere. If a company makes you jump through this many hoops just to get in the door, I can only wonder what sort of nonsense one would have to deal with after becoming a patient.

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MA

Mary McFarland

My problem with this practice is that after being a patient for 2 years plus I never saw the same dentist twice. The turnover in dentists is a big concern to me and I left the practice because an office manager and a dentist who manages his or her office are two different and important things - I was concerned about a lack of overall clinical care and oversight. The hygienist was professional and office staff was very nice.

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DA

Damon Jordan

This is a great dentistry! They gave my brother in-law and I BOGO on our new verniers...we each had one in the front tooth. Then they gave me a discount on more work they did for $860, and let me make payments with no questions asked. Nice people and good work as well!

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KH

Kholt Moore

I had a dental emergency and they got me in last min. The staff was professional and courteous, but funny too! This may sound weird but Im actually excited to go back and get my teeth fixed by this staff

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YO

Youssef Khalil

The entire staff is so friendly, the manager also is super! I recommend this dental clinic more than any other clinic period. Thank you guys

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