Lebanon Animal Hospital PC

Reviews 8

BE

Bessie Potter

In the 11 years I have been going here, they have been most considerate and kind. Whenever a procedure of one sort or another needed to be done we were given a sheet with what the procedure entails. What they felt was really necessary and a column next to it what we could get by with if we were financially unable to handle the full load. Such as extra pain med for just in case. If we approved of one or the other we signed the paper and they proceeded with what was agreed to. Before hand. When my baby was dying of cancer the vet wanted to keep her going as long as possible with pain meds until there was no other option. For the vet up to the last minute was her option. She did want to see Chloe die any sooner than absolutely the last minute. But my little lady had always lived with dignity. So we wanted her to die with dignity. The vet was its only 2 months, let her have them. I was even with the meds she would be in pain and she fought taking meds a few years ago when she had cystitis. I will not put our cat through that. No pain. No fighting. Put her down. Vet said I disagree. But I will respect your wishes. She had tears in her eyes as she gave Chloe her final peace. These people have always been very caring and respectful. We had fallen on hard times and our dog needed surgery. It took 5 years to save the $700. By the time we did. The vet said she has lived past the usual life expectancy of this breed. I think doing the surgery would only hasten the end. She is not in pain, nor in danger from the tumor. We can keep her comfortable until her final passing. That was a year ago and our little girl has yet to slow down. I so appreciate these people and all they have done for my "kids".

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Kory Kleint

We have been using Lebanon Animal Hospital for more than 30 years, both for our house pets and farm animals. I am trying hard to reconcile the negative comments I see with the fabulous, caring, supportive people I have ALWAYS dealt with. In my world, the humans of Lebanon Animal Hospital have been by me during some of the most trying heart breaking times of my life: putting my beloved dogs and cats down, euthanizing old rescue horses, figuring out why a baby goat was born not just right. They have stood by me thru it all. They never turned from my tears, and even shed a few of their own. Never once have they failed to listen to the full details before making a judgement, they never discarded or ignored my thoughts or ideas, they have always made time for me, day or night, at the office or on my farm, for an actual emergency as well as just my own fears(not even an extra bill for my own stupidity). I am sorry for anyone who has not had this wonderful experience with these wonderful people. I truly hope that you eventually found someone whom you could trust with your loved ones.

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Ariel Williams

AWFUL. The customer service here is TERRIBLE. I cant even tell you how bad it is. 1st the Vet Cary or whatever her name is acted like she knew my dog better than I did and wouldnt even listen when I said certain things "werent just allergies." Im so frustrated right now. ALSO they have a TON of hidden fees. They told me over the phone their neuter special was going to cost $108 so thats what I expected right? It ended up costing $230!!!!!!! WHAT!? Then when I called back to talk to the vet about something with my dogs ears she said she would check out she again *via receptionist* said it was related to allergies. I asked for her to call me back personally... Later the receptionist called me again and said the Vet WOULD NOT CALL ME.... What the heck!??! Literally the worst service i have ever gotten. I feel bad for the sweet vet-tech who worked there.... she needs to move clinics because I actually liked her.

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Angel Udink

I am not very happy with this facility. They didnt exam my animals in front of me. They was suppose to only sedate one cat, not both when they shaved them. There excuse is that my male cat got feisty mean and hissing. Well i know that is a lie right there. I get my cats shaved every 3 months. Ive had them both for over 9 years. Not once did I have to get my boy sedated! The worst thing about it is they shaved him to the skin!! Another horrible thing about this situation to is, I told them to call me, if they had any issues with any of them. They promised they would. Well they didnt. They just did what they wanted. Now that is not costumer service!!!! All they want is that damn money. Well i got news for you. Not again will I ever bring my animals in, even if you are the last place on earth. You guys really disappointed me!!!!!

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Elaine Evans

My cats have been patients of Dr. Vielbig for the last four and a half years. I had just moved to Sweet Home from Albany, where I had a great relationship with my Vet. I was brokenhearted that I didnt feel it would be kind to drag my cats to Albany to the Vet.I hated leaving him. My dad had always used the hospital so I gave you a try. Dr. Sarah is a Godsend to me. My time at the Vet is usually a very emotional one for me. She not only keeps my cats calm but she does me too! I have always gotten excellent care. I will also say, having a cat that takes regular medicine, I researched to get the best price. Out of all the several places I looked, your hospital was still the cheapest! My only complaint is I sometimes have waited way too long. I do realize though that there are emergencies.

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JEB WILLSEY

I have been taking my animals, and numerous other animals, whether they be strays or owned by friends/acquaintances, for over 15 years. The staff there has always been welcoming and understanding. Just in our last visit, we took my wifes cat to be neutered. After explaining the concerns about her cats previous complications, the staff took more than one extra step to ensure the safety and comfort of our pet. The staff at the animal hospital even went to the extent of call us at home after the procedure just to make sure our pets recovery was nothing less than what it should be. After having awful experiences with other veterinary clinics, our family feels that this is one that can be trusted. Cheers!

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BU

bugmoto

Was turned away by the receptionist at this clinic this morning as "too busy" to see our 3yr old 8lb Shih Tzu whod been throwing up all morning. We were extremely concerned about an internal obstruction - which can be fatal in these dogs without prompt treatment. This was an emergency vist - and we were turned away. Unbelievable! We then drove 18+ miles to Corvallis where the staff at Willamette Vetrinary Hospital understood her potentially serious condition and saw her immediately. We will NEVER return to the Lebanon Vetrinary Clinic. They were unprofessional, irresponsible and potentially dangerous to our animals health

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Donna Yanik

I have know Dr. Schmidt ever since she first started to practice Veterinarian Medicine she has worked hard to make Lebanon Animal Hospital a great place to take your animals and know that they will get the best care possible. Her staff is wonderful and always willing to get you the information you need to make the right decision for your pet. Have been using this hospital for over 20 years and although some outcomes are not what you hoped for I do know that they did the very best for my pet.

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