Category: | Family Practice Physician |
Address: | 1611 Oregon Pike, Lancaster, PA 17601, USA |
Phone: | +1 717-393-3881 |
Site: | heartoffamilymed.com |
Rating: | 3.6 |
Working: | 8AM–8PM 8AM–8:30PM 8AM–6:30PM 8AM–7:30PM 8AM–5PM 9AM–12PM Closed |
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A Private User
I had just selected this office as my HMO primary care physician. I called the next day with an urgent problem (back,neck, head pain). The receptionist kept me on hold and was impatient with me. She told me they would not see me for four days. I had taken off of work and needed to be seen right away. The receptionist questioned as to why I wasnt going to the ER. The ER is expensive, and I wanted to be seen in the doctors office. I had to contact my benefits office to switch doctors. I have no desire to ever go this one.
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Tara Yount
I have no complaints with the exception of the new front desk employees. I agree the receptionist is less than helpful. Makes you feel like you are wasting her time. If she does not know the answer she will not go out of her way to find it. Too bad this is the new face of an otherwise excellent practice.
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A Private User
I see Dr. McLane and have found the he is very thorough, has a great demeanor-is very easy to talk to. He listens to me and gets all of the information before deciding on a plan of action. He makes referrals to specialists appropriately.
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Sandra Gonzalez
I love Lucy!! I have been a patient for over 15 years I have no complaints just love...I miss the old team...its not the same since they moved to new location.
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Tilted Halo
Very accommodating. Dr Wolfe is very attentive and thorough. Lisa is professional, very empathetic and competent.