New Holland Veterinary Hospital LLC
| Category: | Veterinarian |
| Address: | 700 E Main St, New Holland, PA 17557, USA |
| Phone: | +1 717-354-3130 |
| Site: | vetstreet.com |
| Rating: | 4.9 |
| Working: | 8AM–7:30PM 8AM–7:30PM 8AM–7:30PM 8AM–7:30PM 8AM–5:30PM 8–11:30AM Closed |
Location
New Holland Veterinary Hospital LLC: A Mixed Bag of Reviews
Overview
New Holland Veterinary Hospital LLC is a veterinarian service located at 700 E Main St, New Holland, PA 17557, USA. The hospital has a rating of 4.9. The facility is known for its team of doctors and staff who provide a range of services for pets.
Customer Experiences
Positive Reviews
- Compassionate Staff: Many customers have praised the staff for their compassion and friendliness. The facility is described as spotless, and the doctors are commended for their competence.
- Wide Range of Services: From treating seizures to torn ACLs, the hospital seems to cover a broad spectrum of pet health issues. Customers appreciate the straightforward and helpful advice given by the doctors.
- High Recommendations: Despite being located 45 minutes away from some clients, the hospital comes highly recommended. Customers feel that the quality of service justifies the distance.
Negative Reviews
- Inconsistency in Service: Some customers have reported a lack of consistency in the vets they were assigned, despite promises made during appointment scheduling.
- High Costs: There are complaints about the high bills and a perception that the hospital is not flexible with clients who have financial constraints.
- Lack of Compassion: A few reviews indicate that the staff and doctors showed little compassion and provided conflicting information, leading to stressful situations for the pets and their owners.
Services Offered
- General Health Maintenance
- Treatment for Chronic Illnesses
- Emergency Services
Location
The hospital is conveniently located at 700 E Main St, New Holland, PA, making it accessible for residents in and around New Holland.
The reviews for New Holland Veterinary Hospital LLC present a mixed picture. While many customers are satisfied with the services, some have had less than pleasant experiences. The hospital seems to excel in certain areas but may need to address issues related to consistency and compassion.
Photos 78
Reviews 18
PA
Patricia Anne Cahill
We went to NH Vet because someone directed us to one vet in particular. Two older, but completely healthy animals, dead within months of walking through their doors. Thousands of dollars spent and two dead companions later, we can say without reservation this is the worst veterinary service we have ever experienced. Growing up with animals, we always sought out the best care for our animals. At NH veterinary hospital we encountered complacency and disinterest, starting at the desk staff and extending to the vets. We specially requested one vet because the vet had been recommended. Everytime we made an appointment we were assured our pets would have the consistency of the same vet. However, once there, it became a game of hit and miss. They would stick us with the next available vet regardless of their promise of stability. They knew our financial situation was not strong but would not provide any resources accordingly...although we watched it happen for other clients. Vet after vet expressed little compassion and less information but they had no hesitation handing us outrageously high bills. If they had displayed any authentic sense of concern or care for our pets...we might feel differently, but they did not...no TLC, no one on one information time, they simply booked another appointment with yet another vet who would give conflicting information to us. No warmth and no sincerity was ever shown to us as clients, or worse, to our pets as patients. It was a stressful situation for our pets each visit. Our pets were treated with a lack of compassion, and as full paying clients we were shown little respect. We remain extremely disappointed in their lack of professionalism and more important, their lack of heart. There was no reason our pets needed to die at this point in time. There is no way we would recommend anyone seek out their services...as their services were only self-serving.
CA
Carol Jannello-Leaman
We switched from our previous vet hospital about 2 years ago, and have never looked back! Dr. Gondeck is our primary vet, but we have been seen by the other 3 vets also, and all 4 are excellent. The entire staff is very competent, as well as extremely compassionate and friendly. The facility is always spotless. We had a chronically-ill animal and Dr. Gondeck & all of the staff were always very kind both to her and to me. We felt that they always had her best interest in mind, and he very gently let us know when it was time to discontinue her treatment when it wasnt working anymore. We could not recommend this practice more highly! We live 45 minutes from there, and there are many other vets much closer to us, but we wouldnt even consider going anywhere else for our remaining pet. 5 stars arent enough!!
AM
Amy Marie Leber Good
Doctor Diane has been my girls vet for almost 3 years now. I feel like Im able to write a valid review because my dog, Rosie, seems to have THE MOST vet worthy events of any dog, ever. From seizures to torn ACLs to bladder infections to dehydration due to a sick tummy, the vets and staff at New Holland Veterinary Hospital have always been helpful, compassionate and straightforward. Dr. Diane has always been great at explaining diagnosis, prognosis, and options for treatment, as well as recommending supplements that could help in addition to traditional medication. I have nothing but good things to say about this place. They have always treated me and my fur baby with the utmost respect and care.
LI
lindsey dienner
The most AMAZING customer service , wonderful staff and doctors. I wouldnt dream of taking my animals anywhere else as long as were in the area. We typically see Dr. Harris, however weve seen other doctors as well and they are all wonderful. They treat our animals with respect and are very caring and gentle. Love it here. We highly recommend this practice.
SH
shelly reddinger
A great local vet for your pets health maintenance as well as when they get sick or injured. The staff is super friendly and they love pets. My corgis love going to the vet because they get lots of attention.
KE
Kerzen Stande
Friendly courteous staff who make you feel welcome as soon as you walk through the door. Great team of doctors and technicians who genuinely care about your pets.
JE
Jeremy King
Great Staff, Great Doctors. Weve had a bunch of issues with all of our doggies, and this facility is top notch! I would recommend this Vet facility to anyone.
KI
Kim Kelchner
The doctors and staff are very knowledgeable and caring people. They treat your pet as if it was their own.
JA
Jamie K
They have seen all of my pets here from dogs to turtles. Hands down the best service at reasonable prices.
DE
Deborah Groff
Dr Diane is amazing, gentle, and straightforward. She works well with us and all of our fur babies!
MA
Matthew Reynolds
Friendly staff. Knowledgeable vet. Super fast service. Up front pricing. Fair cost.
ME
Melissa Lobach
New Holland Veterinary Hospital has always done a great job with our furry friends.
JA
Jack Blaze
Great doctors, compassionate and reasonable prices.
DA
David and Rachel Esh
Great service and very friendly Doctors and staff.
PA
paul S.
Too conservative on pain meds after surgery
AN
Andrea Nicole Burke
All staff is very loving and caring
GE
Gene Beyer
We used them for several years.
JO
John Whitcomb
Best vet around
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