Center City Veterinary Hospital

Reviews 5

DA

Daniel Rohe

Id just like to say that, for the most part, the people here were courteous and respectful. I had a horrible experience at this vet. I will concede that they have a state of the art facility and lots of high tech gear. And yes, they have secretaries and intake nurses who will call you to the room not by YOUR name, but by the name of your animal (who, newsflash people, does not know what you are saying). But a fancy machine and a bunch of nurses does not a good vet make. It started when I brought my cat in because she had problems with her teeth/gums. The doctor informed me that she had stomatitis. He also informed me that it would cost $1,500 - $2,500 to fix this problem. That included putting her under, x-rays, blood tests, a tooth cleaning, and possible extraction of 1 or perhaps even ALL of her teeth. It also included payment for the vet AS WELL AS a separate anaesthesiologist. He told me that this was the only course of action. They even wanted me to schedule the appointment for the following week and make an immediate down payment of half of the low end of the estimate, along with paying right then and there for blood tests. And some of the itemized costs were ridiculous. One of the costs for a single tooth extraction, not including costs for drugs, xrays, etc, was over $500! For the record, they really lay it on thick here, pulling out all the stops to make you feel guilty. There is nothing more sinister than playing on the fears and concerns of caretakers, whether they are caring for animals or people. I was beside myself. I did not have $1,500 to spend on my cat at this point. If you have that kind of money, thats great; come to this bourgeois vet. If you dont have it, you will regret your visit. I came out feeling horrible. Instead of forking over thousands of dollars, I made an appointment with a nice little vet just outside of Philly. It is run by just ONE DOCTOR who I affectionately call the "cat whisperer" due to his ability to subdue my rambunctious (slightly violent) cat. (You can PM me for the name of the vet.) He gave me the SAME diagnosis but of course was able to help me at a FRACTION of the cost. Not to get into details, but it was under $400 for the same procedure and additional medications. The argument can easily be made that the care was inferior. I did not have an anaesthesiologist on hand. They did not do a cancer screen. But my cat is fine! She is so much healthier and happier, and I was able to schedule an appointment immediately instead of waiting until Thursday (the doctor at CCVHs "dental day"). But seriously, how did vets remove/clean teeth in the old days without private cat anaesthesiologists and fancy cancer scans? To reiterate, I dont really believe that these people are actually out to screw people or inflate costs. But I think that their trend towards expensive, slick looking care does not ALWAYS translate into better, more effective care.

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Rachel Channah Zeldin

I brought our 5 month old kitten into CCVH with an unknown ailment. He wasnt eating or drinking for days and I was legitimately worried for his life. It was our first visit to CCVH and I was thoroughly impressed by the cleanliness of the space and the pleasantness of the staff. Everyone was so nice! Dr Cohen took such care with us. He was right on time and never made us feel rushed. His exam seemed thorough and he was careful to inform me of what he was doing and what he was looking for. He also took the time to breakdown treatment options and their costs so I could be well informed and make careful decisions within our financial means and avoid any surprises. Just before getting ready to checkout, I noticed a poster about lilies being toxic to cats and my stomach dropped. We had lilies in our house, and although locked up most of the time, they were still accessible by our little ninja. It was possible that he ingested some pollen or residue causing him to be sick. Dr Cohen came BACK in immediately, did some investigative work,a and we decided on a new course of action to check his kidneys, which thankfully displayed normal levels. We decided on a few other options and went home to "wait and see". Thankfully our kitten began eating and drinking with some encouragement from some tasty wet food and by the end of the weekend he was almost back to his normal self. The whole team at CCVH was wonderful to work with and very professional. I felt that we and our kitten was well cared for and I found the prices of the various services fair. I wouldnt hesitate recommending someone to this vet office.

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Thomas Watkins

My first interaction with Center City Vet Hospital was 7:59 am they picked up the phone immediately and i said i needed to get my dog in as soon as possible. After the normal info swapping they said I could bring him in at 10 am. We got their a little early and were greeted as we entered. There was a little water fountain that was for animals which was so nice and everything was clean and organized. Brandy our pet technician was superb and very helpful with Henry(my girlfriend and Is dog). She gave him a little treat after inspecting him for which he was greatly appreciative. When Dr. Cohen came in he was extremely optimistic and enthusiastic to see Henry and get him better! When we were all done they set us up with his medication and before I knew it we were out the door on our way home. I cant thank the staff and Center City Vet Hospital enough for the help they gave me. I will be returning to them with any questions or needs and will recommend them to anyone who is in need of a Veterinary Hospital. Thank you again so much!

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A Private User

Dr. Cohen and his staff were completely fantastic. My pup is the always excited type and they were totally unruffled and very sweet with her. There was no pressure to add services or pad the bill. The vet tech (who was great) actually pulled up 1800petmeds for me to see what their price was on some antibac/antifungal shampoo (pet meds didnt have it). They were totally fine with me wanting to do some bargain shopping on the hydocortizone creme and fish oil suppliments. I even got a follow-up call about a cheaper version of the hydrocortizone creme they had! That was really above and beyond the call! Money certainly does not grow on trees in my house and its nice to have a vet that doesnt seem offended by that and is even helpful about it! I am overjoyed to have found Dr. Cohens office and will absolutely be making him our regular vet. Thanks Dr. Cohen! EZ loved you!

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James Dixon

My hounds are my children so its truly important to have a great veterinarian that treats them as more than just animals. CCVH is such a place. Dr. Cohen and his staff are animal people and it really shows. Everyone in the office is extremely friendly, helpful and willing to answer questions. This may seem like a given, but Ive been to plenty of veterinarians where you felt like you were being rushed in and out just so they could move on to the next patient. Dr. C was always really great about spending as much time as needed, which was very much appreciated. Unfortunately, we had to leave CCVH as we moved to Denver. That said, Dr. C was even kind enough to give me a second opinion through email because I havent fully come to trust my vet here. Hows that for service? If youre looking for a truly great veterinarian, I cant recommend them enough.

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