Queen Village Animal Hospital
| Related: | worth st vet |
| Category: | Animal Hospital |
| Address: | 323 Bainbridge St, Philadelphia, PA 19147, USA |
| Phone: | +1 215-925-5753 |
| Site: | queenvillageah.com |
| Rating: | 4.7 |
| Working: | 9AM–6PM 9AM–7PM 9AM–6PM 9AM–7PM 9AM–6PM 9AM–3PM 10AM–2PM |
Location
Queen Village Animal Hospital: A Closer Look
Services and Staff
Queen Village Animal Hospital is located in Philadelphia, PA, and offers a range of veterinary services. The facility is known for its well-maintained and clean environment. The staff, including veterinarians and assistants, are described as friendly, helpful, and knowledgeable.
Customer Reviews
Positive Experiences
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Quality of Care: Many reviewers praise the meticulous attention to detail that the staff provides. They are willing to spend extra time on each appointment to ensure the best service possible.
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Expertise and Compassion: The veterinarians are highly regarded for their expertise and compassionate care. Special mention is made of their ability to handle small animals and pocket pets.
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Cleanliness and Fair Pricing: The facility is noted for its cleanliness. Pricing is considered fair for the services rendered.
Mixed Experiences
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Wait Times: Some customers have experienced longer wait times than expected. However, this is often attributed to the staff's commitment to providing thorough care.
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Front Desk Staff: There are mixed reviews about the front desk staff. While some find them to be friendly and helpful, others describe them as less than welcoming.
Negative Experiences
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Misdiagnoses and Service: A few reviewers mention instances of misdiagnoses and poor service from some doctors.
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Cost: The hospital is considered to be on the more expensive side by some reviewers.
Special Mentions
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Availability: The hospital is praised for its availability and willingness to schedule same-day appointments for urgent cases.
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Long-term Relationships: Many reviewers have been long-term clients, indicating a level of trust and satisfaction with the services provided.
Ratings
The hospital has an overall rating of 4.7, indicating a generally positive reception from its clientele.
Photos 25
Reviews 21
WI
William Sacksteder
My family has been taking our pets to Queen Village for as long as I can remember. (at least 15 years - Im only 24) The staff is very friendly, helpful, and knowledgeable. The facility is very well maintained and meticulously clean. Occasionally I have been caught waiting for up to an hour past my appointment time, but this is only because the staff is so meticulous about making sure that they render the best service possible that they occasionally will end up spending longer then the time they allotted on each appointment, putting them behind schedule. Honestly, even though it can be an inconvenience, it is worth the wait to get the level of care that they deliver when it becomes your time to see one of their veterinarians or assistants. The only negative thing I can say about this vet is that they are one of the more expensive ones that I have tried. (I went to several others when I first got my cats in college to save money) Despite the somewhat higher cost of using this vet, I really think that the price is well worth it due to the far superior facility, staff, and overall experience I have had here. The fact that I went back to them after having found several other cheaper options should speak very loudly about how I feel about Queen Village Animal Hospital. Overall, a great vet. I have not found a better one. If I had, I would be going there instead. I hope this helps. -Will
AN
Annie Sheehy
I took my rat here because the small animal vet at Girard is away for the month and they recommended Queen Village. The wait was longer than expected because they were running behind, but otherwise I would recommend this animal hospital to other pocket pet owners. The small animal doctor on call (Dr. McGuire) did a thorough physical exam of my rat, and even though the news was bad, he delivered it kindly and honestly, and he took the time to discuss my options. The vet technician was also knowledgeable and able to answer the questions I had about medication. The hospital was very clean and the prices were fair ($55 for the checkup without medication at the time I visited). Update: A week after visiting our rat did have to be put down (she had an inoperable brain tumor that developed quickly) so my spouse and I brought her back to Queen Village. They were able to schedule a same day appointment and the vet and vet tech who were there to do the procedure were incredibly kind and compassionate, providing us with tissues and space to be with our girl as she passed. A week letter we received a hand written condolence card from the hospital. We will definitely be using Queen Village in the future for our pets.
NO
Nora Rowland
Those old reviews about callous front of house staff are spot on. Never try talking to these people. Even just small talk will trigger them to lash out. The only reason why I dont give them 1 star is because of the amazing vets. Dr. Yallof is amazing and tries really hard for your pets. I would easily give her 10 stars if I could! Why does she have these terrible people working the front office? Im sure there are tons of young college students who would love to take their jobs!
GA
Gail Williams
Weve been going there for a long time and wouldnt go anywhere else. Dr. Wellens; they dont come any kinder or knowledgeable.Dr. Maguire; knows his stuff and is a gentle, lovely person. We trust them completely with our darling pets. The facility is clean and the assistants are very helpful and kind. They have other doctors but our experience is with the above mentioned two. We couldnt ask for more. We feel quite fortunate to have them available for the care of our cats.
AL
Alexis Henderson
I absolutely love Queen Village Animal Hospital!! Everyone was very kind and compassionate from the ladies at the front desk to the vet and her assistant.They were very kind and patient with my dog they made her feel comfortable and calm, which is very hard for a dog with anxiety.They explained everything thoroughly and not only took care of my dog but gave me helpful advice.If you are looking for a great vet this is definitely the place to go!!
JO
Joe Letizia
Im sure there are good vets here, but we have had several experiences with a poor level of service from the doctors. One of our other dogs was mis-diagnosed and another doctor seemed uncomfortable giving shots. Of the 8 times what we went there, half of the experiences were less than acceptable. We are thankful that Penn Vet started an out-patient community clinic.
TO
Tom Goodman
This is an outstanding group staffed by knowledgeable, compassionate and accessible vets and support staff. They have treated our two dogs for nine years for both routine and unusual issues and have always been wonderful to them and us. I cannot recommend them more highly.
A
A Private User
The most horrible service and uncaring people that i have ever meet. This animal hospital needs to be shut down! The Doctors are ignorant and constantly guess what is wrong at the expense of your pet and your pocket. They are also very expensive.... be very careful!
A
A Private User
The staff are very friendly and helpful. The doctors are professional and really care about the animals. I had a wonderful experience at the Queen Village Animal Hospital and will continue bringing my cat here in the future.
A
A Private User
Rude front staff. The Vets are great, but you have to get through the front desk staff first. After 7 years I have had enough of the eye rolling, deep sighs and rude tones and I am going to another Vet.
NI
Nichole Sherwood
I switched to Queen Animal Hospital awhile back and this is a fantastic vet. I have been very happy here thanks to their availability, skill, knowledge and caring attitude towards me and my pets!
GE
George Johnson
Its all about the pets, and my dogs actually like going there. Thats how good they are with the animals, unlike some other vets.Ive never seen anyones pet going through a bad time there.
KR
Kristin Hudock
Fantastic doctors and staff! Compassionate and patient even with skiddish dogs. Dr. Yallof is smart, knowledgeable, kind and practical. We really trust her judgement and recommendations.
A
A Private User
The doctors, techs and receptionists are all so wonderful and helpful. I really love the on call doctors who have put me at ease with my new puppy. This is a great Animal hospital!
A
A Private User
Thanks for taking such good care of Shirley. The treatment given brought her right out of her sick period and right back to good health. Thanks again true life savers.
A
A Private User
Your staff is amazing. Everyone always makes our visit comfortable. Front desk to our veterinarian, everyone is friendly and loves what they do.
A
A Private User
Thanks for helping me with my drooling Kitty! You helped prep me for a long journey too! You calmed all of my fears and I cant thank you enough.
SO
Sonna Minerst
I love this place and so do my pets. I used to live near by- now I dont and I still come- for many years... thank you for great service!
MI
Mike Lauff
You cant find more caring doctors and staff than youll find here. Ive been a customer for decades and have nothing but praise for them.
DE
Derek Freres
An excellent vet. My dogs have gone there for over 10 years and I have always found them to be caring and provide excellent care!
KA
Karen Mooney
Spot on combo with rice. Quick service and a shared space to sit down with the ice cream place next door.
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